dusitD2 Kenz Hotel
42 reviews
July 1
Service was excellent. Underground parking is available. Breakfast included variety of foods and lots of options for vegetarians. Its got small rooftop pool where you can see the palm on the sea.
Its very safe to walk around at night time. So many stores and cafes nearby. And also metro is walking distance away
February 28, 2023
thank you very much for the warm welcome! every day pleased with a clean room and delicious food! the room was cleaned very well, many thanks to your staff for the cleanliness! You are great! we will come to you again, with best wishes Nafis and Marina!
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May 1, 2023
Modern clean hotel with good breakfast
April 22, 2023
All super. Mr.Zakir make good service
1
May 15, 2023
Great value for its price!
March 30
I can safely recommend this hotel. Modern, stylish, beautiful, clean, comfortable, delicious. The room was very cozy, with everything you need. Clean, cleaning every day. Very tasty breakfasts. I recommend taking a room with breakfast! A buffet with a huge variety of dishes. That's enough for dinner!
The staff is both friendly and quick-witted.
By the way, the hotel is located near the metro line, so if there is a traffic jam on the highway, you can quickly get to the center by metro.
There is a swimming pool at the top of the hotel, not very large, but also not crowded.
In general, the place is good, I boldly recommend it
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October 26
A very nice hotel. A large clean room with everything you need. A good breakfast buffet with a large selection, eggs are prepared to choose from. It is very conveniently located next to the metro, exit through the gate in the parking lot. The hotel has a shuttle service to the beach and shops. Supermarkets and cafes are nearby.
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July 30
Good breakfasts, a convenient place to work on the second floor above the reception. A clean rooftop pool, a karefour store within walking distance, near the metro and bus 88 to the beach with blue flag.
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November 26
We stayed with a friend at this hotel from November 11 to November 15, 2024. We both celebrated birthdays on these dates, mentioned it at check-in, and were given a room with a view of the towers. On the first birthday, we did not receive any compliments from the hotel, on the second, there was a small piece of cake (probably given to a friend due to the fact that the room was booked for her).
The breakfasts are the same every day, but on the whole they are good, delicious, and there is enough choice.
In the first 2 days, we did not have any cleaning at all, even though we pressed the cleaning button in the room, we had to go to the reception. After the appeal, they were cleaned daily.
The main disadvantage is high humidity. As soon as we entered the hotel, the smell of dampness immediately rushed in, which persisted on every floor, including in our room. Nothing was drying in the room, towels and swimsuits were constantly damp. Even the dry things that were just lying on the shelf became wet. The bed linen is also wet. There was no balcony to dry things either.
The bathroom is very dark, it is problematic to see something in the mirror)
There is a transfer, but the schedule is terribly inconvenient, the first departure to the beach is at 10:00, the last transfer back is about 16 hours (or at 20!).
They gave me flowers for my birthday, so there was no vase in the hotel! We asked the staff at the reception, they sent us to the restaurant - there is no one there either, this is the first time we have encountered this.
There is a cool view pool on the roof, there is a hammam and a sauna.
Very close to the metro, near the bus stop, grocery store 24 hours. It takes about 40 minutes to get to the sea by bus.
In general, the hotel is a top three because of the price-quality ratio.
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October 27
I don't see any disadvantages! If the price is convenient for you, then feel free to rent a house here. Metro-you don't even have to cross the street! Everything is clean, you can order more tomorrow, lunch, dinner.... we were checked in at 12 p.m.and not at 14, as indicated on the website)
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July 28
Very good based on the combination of price / quality.
Breakfasts for 4, dinners for 4+/5- .
The disadvantages should probably include a non-drying, eternally cold bathroom.
On the plus side, the staff is incredibly helpful, in the best understanding.
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December 30, 2023
Overall, I liked the hotel, but the service ruined everything. First, about the hotel.
Clean and new rooms with everything you need.
We took accommodation with breakfast: in general, there was always something to eat: omelets, croissants, pastries, but few fruits, vegetables, pancakes for 8 days were 2 times. And there are a lot of people for breakfast, periodically looking for a long time where to sit, but maybe they just got into the season.
Infrastructure: there is a metro nearby, which is a 5-minute walk away. Nearby there is an exchange office with a favorable rate and a supermarket.
There is a heated pool on the roof, there were always free sun beds.
We used the transfer to the beach, they take us to JBR, we signed up in the evening, we liked it.
BUT there are big questions about the service. Everyone is smiling, but in fact the service is disgusting. We celebrated our birthdays with a young man at the hotel. I asked in advance at the reception if any congratulations were expected, to which I was told that there would be a cake. In the dr itself, I came up twice and asked if it was worth waiting, to which I was told that it was about to happen. As a result, they brought a small piece of cake at 23:55 (!), justifying that they came when we were not there. It's amazing that the hotel staff can't get into the room and leave it on the table and expect tourists to sit in the room all day. My birthday was the next, I was not congratulated at all, although in the afternoon we were in the room.
Similarly, with room service: we ordered two dishes in the room, brought one, forgot the second.
They cleaned strangely - they did not change towels for 5 days, then they changed them every day.
Therefore, next time we will look for another hotel.
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October 21
Nice hotel. A good breakfast and dinner. There is a subway nearby. In terms of price-quality ratio, it is an excellent option!!!
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April 17
When we flew to this hotel, I did not think that we would like everything so much, we were only 3 days and if possible we will return. Cool location, beautiful rooms, value for money. They write about dinners that are monotonous. I'll say this, you can always find food, and it's very comfortable. Recommend.
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August 15, 2023
Excellent location, top location, prices acceptable in comparison with the EU, good breakfasts of 50 dirhams, excellent room, daily cleaning, air conditioning works, all accessories are available, (except a razor and a toothbrush with paste) take with you, well, or you'll have to run out to buy one-size-fits-all,
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February 3
Super location - behind the gate is the entrance to the subway and excellent breakfasts. Good sound penetration in the rooms. The rooftop pool is small, but it's still nice.
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November 25, 2023
A very good hotel, many fives are resting on its background. Convenient location, friendly staff, ready to help you immediately. An additional plus, the metro is a three-minute walk away.
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March 15, 2023
The coolest and fairly new hotel. I liked the service! Delicious breakfasts! Rooms are cleaned on request. The room has shower facilities. The rooms are spacious and stylish👌 Cool bass and gym! I just want to check into the same hotel next time.
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April 17, 2023
Great hotel!
Nice and helpful staff, good cleaning, great breakfast and a rooftop pool! Very close to the metro, which is very important in Dubai.
Excellent price/quality ratio for this city,
I recommend it to everyone
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March 22
The room was incredibly damp, all the things were wet
Otherwise a good hotel with a good location
It's a long drive to the beach
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February 13
Nice, quiet, cozy hotel. The price is consistent with the quality. The view is not very good, but why would it be, because of the location. The rooms are clean, not killed.
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August 13, 2023
Nice hotel, polite staff, great service, good breakfasts. There is a swimming pool and a gym. There is a shop and a metro station nearby
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January 22
2 minutes from the metro. There is a shuttle service to the beach and some shopping centers. I liked the sauna, sauna, and swimming pool at the hotel. I recommend the hotel.
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November 13, 2023
Wonderful hotel! Attentive staff ! Cleanliness! Delicious and varied breakfast! Thank you very much ❤️
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February 2, 2023
Stay at the DusitD2 kenz Hotel Dubai from 31.12.2022-06.01.2023, arrived at night 01.01.2023, arrived at the hotel around 2 am. We booked accommodation together with half board (breakfast + lunch/dinner) and it turned out to be the worst for us. The food is bad, bad and bad again. I've been to a lot of places, but I haven't eaten anywhere so badly and for the first time in my life I regretted that I had some kind of food turned on. We immediately tensed up when we came to the first dinner. If there were people at breakfast, then we were alone at dinner, at most one or two more people. For breakfast, you can find something else to eat, for example, shakshuka, omelet, toast, croissants, yoghurts. Cheeses, sausage are cherished, fruits are watermelons, or melons are not tasty, oranges are good. Separately, I will note plastic tomatoes, absolutely not tasty greens. There is a crush at breakfast, I had to wait for the food to be taken out. I was also surprised that some foreigners leave leftovers from watermelons/melons in the same place where there is a distribution on the table, put a plate next to it and it was a few days, there was no desire to take something there. We expected that coming to a sunny country we would eat a lot of fruits, greens, vegetables, but in the end we chewed only croissants and toast. It's really sad for dinner, several vats, of which white rice every day, spiced potatoes/noodles (overcooked to the state of collapsed), beef, chicken, fish, there was a seafood sauce once, I understand that sounds good, BUT it's not edible, poorly cooked, not tasty. We ate simply because the food was included. For breakfast and dinner, juices are in the vending machine, I had a very bad stomach on them, the rest seemed to be drinking. For dinner, at best, there was apple juice, once there was soda instead of juice, tea / coffee is NOT INCLUDED. The coffee for breakfast is terrible. This is what people are fed every day, probably the administration saves a lot on nutrition. But where there is nearby is also not entirely clear, some strange cafes. I liked the food only on the beaches, colorful cafes. The room is on the 17th floor, city view, it's scary enough to go out on the balcony, but the plus is that you can always open it, since it's warm outside and breathe fresh air, not air conditioning. The room equipment is extremely tired: the carpet is stained on the floor, there are no slippers and bathrobes in the room, the furniture is worn. The first night we slept on a frankly damp sheet, so it was made before our check-in. The curtains are all torn. The shower-watering can requires replacement, splashes only from a few holes and with wild force. Cosmetics at the hotel did not suit me, I had a very strong allergy and itching from shampoo. The shower room itself is made in such a way that all the water is on the floor. The toilet has a hygienic shower, by the way, it is available in almost all public toilets in Dubai. The room has an iron and ironing board, a hairdryer (fixed in the bathroom, not portable), a TV (1 Russian channel, not watched), a kettle and a set of teas, coffee, cream, 2 bottles of water daily. The bed is huge by 180, the pillows are frankly bad, feather, bend and low, not comfortable. The cleaning is strange, I had to ask for it on the first day, because when I returned to the room in the evening, I found that nothing had been cleaned. You can rate the room as "tolerable, you can get used to it", but I have been to different hotels, there is something to compare it with.
The location of the hotel is near the Dubai Internet City metro. We were in Dubai for the first time, and did not know that after entering the subway, you will need to walk to the trains for probably about 1 km (in different ways at the stations), there are moving tracks, but they do not work, for example, in the evening. Transfer from the hotel is offered in two Malls: Mall of Emirates, Outlet Mall, as well as to Blue Waters Island (where the Ferris wheel is). There is NO transfer to the beach in the morning. There is a Marina Bay beach, JBR if you go to Blue Waters Dubai, but the first bus leaves there after 14:00, it's late for December, as the wind rises after lunch and it gets cool. We got to the beach on our own from the hotel by bus, for this you need to cross the road by going to the subway (as I already wrote, the distance is huge), then take the X28 or 88 bus. The fare to different beaches varies. A stunning beach for relaxing with children La Mer, it takes about 1 hour to get to it from the hotel, plus a round-trip walk to the stops and the interval between buses is 30 minutes. To Burjalarab (sailboat) about 30 minutes drive, then nice big beaches Kite Beach, etc. Bus stops are different, that is, there is no 88 where the X28 stops, and vice versa. The hotel definitely needs its own transfer to the beaches. What I liked was the area, near the park, a lot of people with children walk in the evenings, there is a grocery store and more than one. There is a small swimming pool on the roof of the hotel, we are not fans, we went 1 time, the view is breathtaking, there are not many sunbeds. For the beach by the pool, they give out worse towels, torn in places, for the pool newer. The staff at the hotel is all polite, the room for eviction was extended for free from 12.00 to 14.00. I would not go to this room again, or to the hotel as a whole, only on condition that the concept of food is completely revised and total repairs are made in the rooms. This is a 3-star hotel with a stretch.
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March 28
Great hotel. Great location near the metro. Alcohol shops nearby
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April 23, 2023
The best 4-star hotel. Daily cleaning and clean towels. Good breakfasts. There are transfers to the beach and shopping centers.
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June 4, 2023
Great new hotel. Everything is just fine. They clean perfectly. The restaurant has an excellent eternal waiter from Bali.
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March 15, 2023
Great hotel, I liked it! Large room, chic comfortable bed, rooftop pool
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August 6
A cool hotel in a convenient location near the metro.
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April 21, 2023
This was my first trip and the impressions from the calving are only the best.
Thanks to the managers and those who work there, everything is super
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March 31
Nice hotel, everything is organized normally
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July 22, 2020
The Mercure Dubai Barsha Heights 4* hotel is located on a very busy Sheikh Zayed Road, so even if there are double-glazed windows, the noise of the highway can be heard both day and night (for those who have a light sleep, probably not suitable). But right at the walls of the hotel there is a metro station. The rooms are very spacious. We booked a room with a living room and a bedroom, but upon check-in we were offered a room with 2 bedrooms for 20 dirhams (360 rubles) per day of surcharge. We agreed and it turned out to be a very large apartment with 2 bedrooms, 2 bathrooms.nodes, washing machine in a separate pantry, living room, kitchen, 2 balconies and sea views, Bursh Al Arab (Sail). The furniture in the room is not new, but the beds are very comfortable, the bed linen is snow-white, not worn, not washed. There are extra blankets in the closet. Room cleaning every day, but rather superficial (apparently considering the size of the room), water in the room is free, unlimited, but instead of empty containers. The hotel has a heated swimming pool, gym, sauna, SPA. The food at the hotel is good, quite varied, mainly European cuisine. The hotel staff is friendly, polite, mostly speaking English, but some speak Russian. In general, we liked everything.
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July 29
The perfect hotel
No complaints
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May 2, 2023
Very convenient location everything is cool nearby 😀
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May 1, 2023
Good. But the pool and the kitchen did not work, the monotony is complete.
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May 18
There is not enough window
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November 17, 2023
Great hotel.
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April 30, 2023
I liked it)
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August 20, 2020
A wonderful hotel for business trips and leisure, located 1 minute from the metro.
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May 30, 2019
Excellent modern hotel, near the metro, there is a Russian-speaking staff.
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May 25, 2019
Fire hotel!
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