Dveridom
24 reviews
December 27, 2024
Do not contact the Door House company, the money divorce scheme starts with the managers and ends with the director. They include inflated, fictitious expenses in the bill. After receiving the prepayment, they stop responding to calls. The doors have a pungent smell of paint, does not fade after a week,
During the conversation, the director does not solve the problem, but says in plain text that he will get away with everything, and you have already paid for it. Avoid it if you don't want to waste your nerves and money!!!
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June 2, 2024
The doors look high-quality and stylish, but they encountered defective platbands (5 out of 8 installed), which cracked from the floor three days after installation. We have not found out exactly what led to this outcome, since the sealing of the ends of the platbands, which was paid for by us under the contract, was also not carried out during installation. Advice to future buyers: check the work of the master installer; carefully read the clause of the contract concerning the warranty (from the beginning, this clause protects the Seller as much as possible from all problems that you may have with the doors). It was announced to me that "swelling and cracks" is not a warranty case!!! I will also note the disadvantages in communication with the company's staff: manager Anastasia, with all her friendliness at the initial stage of the transaction, demonstrates complete detachment when problems arise with the buyer in the future, delegates questions to the management, who in turn tries politely, but still "put you in your place", pointing to the hierarchy, and again redirect to Anastasia. As a result of the whole process, I had to retell my problem 5 times and call different people. It is good that an intelligent manager (perhaps) works in the complaint department, with whom it turned out to resolve the issue relatively quickly. The platbands were eventually replaced with new ones for free. But the aftertaste from this whole situation and communication remained unpleasant.
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3
September 10, 2024
The salon is excellent
Doors of good quality
The managers are friendly, they will answer all your questions, they will help you with everything
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1
May 4, 2024
A beautiful salon. The service is at the highest level. Separately, I would like to mention the amazing work of Anastasia's manager. Of the additional ones, I want to note the presence of a cooler with warm water
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1
May 15, 2024
dveridom or dveridom is expensive and of poor quality. As soon as you give them the money, they forget about the contractual obligations. Moreover, this is the position of the director. A month and a half after installing the doors, some hinges began to creak and pour out work. For 2 months I tried to get the problem fixed - to no avail (and no one refuses, but at the same time does nothing). In the end, they gave the director's phone number, who confirmed in a conversation that the warranty for the fittings was 1 year, but refused to do anything. Says: "Take it yourself, lubricate what problems" or there was another option from him, "Maybe you open and close them too often." In general, he refused to solve the problem in a pre-trial manner.
The last photo speaks about the quality of the door installation.
See original · Русский
3
September 12, 2024
I am very pleased with these doors! The perfect value for money!
See original · Русский
September 6, 2023
I have a negative opinion about this company and their products. The doors were installed in July, and a month later one of my platbands cracked, i.e. one month of careful operation. So much for the quality of these materials. In vain I did not believe I will recall Vladimir I. from 08/10/2022
See original · Русский
4
1
December 28, 2021
Thank you so much for the doors of the Dooridom company! At all stages, from the entrance
to the salon and consultations to the installation of doors already in the apartment, everything is fine! I am very satisfied with the quality of the doors and the work of the installers. Thanks again! At none of the stages did I encounter delays, deceptions and other negative aspects. Great Respect to the team!!!. I highly recommend this company. I've been admiring the doors for two years now and there are no problems with them.
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May 3, 2024
A great store if you want to overpay and get low-quality products.
See original · Русский
2
1
October 12, 2022
Just yesterday, 7 new interior doors were installed, ordered from the Doors of the House salon on Surganova 88. I was satisfied with everything from consulting with Svetlana's manager (I helped and promptly solved all the issues that arose) to installation, the installers quickly, accurately and efficiently installed the doors. Thank you for the great mood in the house. I will recommend you to everyone. 🥰
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December 24, 2021
Good time. For more than a year, I looked at the assortment of door salons (while the rough finishing of the apartment was going on), both outside the ring and in the city. Since it was planned to order doors for the entire apartment, there was a desire to choose a similar design for both entrance and interior doors. I looked through the website once again, then looked into the salon and after talking with Svetlana's manager, all the questions were answered. Since the signing of the contract, we had to wait for the manufacture, and at the same time slightly adjust the order. As a result, the doors arrived on time (just after finishing), and then the installers under the command of Alexei had to allocate a room to accommodate the tool and in two days you can take work. Impressed by the result, I decided to write a positive review, in general, I recommend the Dveridom salon on Surganova 88.
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1
October 11, 2021
I bought the doors at 88 Surganova Street from the Doors House company. I was very pleased with the detailed consultation of the manager in the salon, the quality of the selected doors and the installation. The installation guys did well, they worked clearly, they cleaned up the garbage after themselves.
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August 10, 2022
I see that in 2 years the office has mixed reviews,
do not contact this office.
Finnish paint is the cheapest.
The quality of the product and installation is disgusting,
Platbands deteriorate in less than a year, the management knows perfectly well and does not want to solve problems normally, always with swearing
He does not give a book of complaints and suggestions, he hides it.
Don't buy their hack for space money
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5
2
June 1, 2022
I was looking for doors in light gray enamel and a non-standard height of 2.3 meters. I went through all the salons. This is not the base color, so the cost increased by 30%.And only in the salon of the house Door this color turned out to be basic and without additional charges. They are presented in the salon. A large selection of milling machines. The skirting board is very thin 1cm. It looks good.
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2
November 25, 2021
Thank you so much for your doors! I ordered for Surganov 88, not standard doors, I was very pleased. Thanks to Svetlana and many thanks to Vadim, the door installer - I recommend him 100% to everyone!
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1
February 24, 2022
A terrible office!!!! Never contact us! The quality of the doors is terrible, they were installed terribly! The manager (the saleswoman in this case) cheated when placing the order and said that you do not need to pay for the installation, but in fact they took an additional 390 rubles. The director is a liar, a boor and a brute.
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5
1
November 28, 2021
We ordered 2 doors, not only did we wait until the last day under the contract, but also the doors were chipped and even not all seals. At least the doors were repaired, but the seals are already in the 4th month
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September 24, 2021
The platbands in the doors are of rare bad quality. Part of the platbands cracks, they are changed under warranty, after which what was replaced cracks again and comes apart. The white paint quickly turned yellow. There are no questions about the doors themselves.
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1
June 15, 2021
Horror, the platbands are cracking. Almost everything is cracked, They change it in a month or two, there are always excuses. The last time the trim was brought in, it was not the same color at all. What kind of workers?? Only apparently they graduated from school. And the manager doesn't know what to do at all. In general, avoid it
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November 6, 2021
We ordered several interior doors. Everything was done on time and efficiently. Thanks!
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2
January 4, 2021
I strongly do not recommend this company, you will spend time and a lot of money, and as a result you will get a low-grade product and disgusting service.
In autumn 2019, we ordered an interior door with installation. Less than a year later, the door trim first cracked, and then completely peeled off around the perimeter and fell off. We applied for a warranty, promised to manufacture and install a new casing. 3 months have passed since the request, there is still no platband. They constantly promise that they will do it in a week or two, but every time they come up with an excuse and postpone the deadline. In mid-December, after another "it should definitely be ready next week, I don't have any delivery information", we asked to give a contact to someone who can provide information or somehow speed up the process. They gave the phone number to the logisticians, who never answered the call.
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3
March 5, 2020
pleasant impressions about the company.
Competent staff. We worked with Alina's manager. I liked everything. We ordered white doors to the apartment.
Neat installers. They cleaned up after themselves.
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April 21, 2021
Excellent interior doors!Good service!!
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January 18, 2019
Good doors, but I would like to be cheaper :)
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