From the very beginning of our cooperation, I was pleasantly surprised by the level of service and attention to detail. The company's specialists listened carefully to all my wishes and ideas, which allowed them to create exactly the video I wanted. Their creative approach and professionalism made the shooting process exciting and comfortable.
The video quality exceeded all my expectations! The color rendering, editing, and sound are all top notch. I was amazed at how accurately the team was able to convey the atmosphere and emotions of our event. Each frame was thought out and executed with love.
In addition, it is worth noting the speed of order fulfillment. The video was ready on time, and I received it in a convenient format. This is very important, especially in our time, when every detail matters.
I confidently recommend DVS VIDEO LLC to anyone who is looking for a reliable partner in the field of video recording. You will not only get a great product, but also enjoy working with this wonderful team!
In April, an employee came and explained that they wanted to put a second camera at the elevator for free, that they were collecting signatures.
As a result, since April, I have a service fee in my wallet)))) I called and asked how so? And where is the promised access to the cameras?? And where is the camera itself?? They said they didn't get the right number of signatures...
I went online to see how the camera works... and it doesn't work.. since April.... black screen, there is also a black screen in the archive. I called, they said they would come to see what happened. A week later, she called again, asked when it would be fixed?? Call me in a week... And what am I paying money for? There is no service, the camera does not work at my entrance (and I don't need cameras at other people's entrances, as it were)....
They called again, said the specialist was leaving. Interestingly, there was a specialist, but there was a web on the camera and no one even touched it..
As a result, a month later, the camera was repaired and access was restored.
The cooperation of our entrance with this "organization" began several years ago. Almost at the eleventh hour of the evening, young people began to walk around the apartments and introduce themselves to the management organization. There was no clear response to my request to clarify what kind of organization this is (we do not have the concept of a "management organization" in the legislation at all). After the third visit, when I heard the ultimatum "Open the door!", I dialed 102. The visits stopped. Later I found out that the "management organization" is just a video camera installation company.
About once a year after that, young people came to the entrance again, but they behaved with restraint and left after the first refusal.
But today, at seven o'clock in the evening, a certain young man walked through the apartments again, who, like many, only clarified (under a signature and indicating his full name) that the noise would not interfere, but did not clearly answer my question whether I would pay something. The answer was: "Not at first" - "And then?" - and then silence. I still did not understand the purpose of his visit. On weekdays, repairs can be carried out by law without asking the tenants, but at a certain time. And here, for some reason, I need to sign on some crumpled piece of paper, where I could only make out the words "maintenance" and "consent to verification of personal data."
It was unpleasant to communicate with him, the tenant's refusal to sign was unknown, which the person considers "disrespectful". When I asked how respectful it was to start cooperation with deception (to come in the dark and introduce yourself as some kind of management organization), there were insults and indignation.
I was not too lazy to find out who is visiting our house for the first time. I will keep the situation under control, and if "only 4 rubles are included in my salary, even pensioners pay, it needs to be done!", I go to the RCC, cancel the contract concluded without my participation, and write a claim demanding the refund of the amount withheld.
The organization at the highest level provided the video within a couple of seconds, everything is super, well done, thank you very much that there are such responsible employees of the internal combustion engine VIDEO and specialist Tatiana generally helped a great smart girl, she explained very well so that the blind will see and the deaf will hear AGAIN THANK YOU VERY MUCH (Tatiana)
I contacted the Internal Combustion Engine Video for advice on installing video surveillance cameras in our house. I am satisfied with the consultation. Everything is clear and to the point. Special thanks to specialist Olga! Good luck to your company:)
We installed a video surveillance system in our house a few months ago. Cameras with clear images both day and night. The viewing app is intuitive, and we can easily view recordings if necessary. The only thing we would like to improve is the speed of remote access to records, but overall we are very satisfied.
Hello everyone👋
The cameras of this organization are hanging on my house (Asanalieva 13k1)
I had to ask for help twice, once I left the package on the bench, other people took it (stole it),
but thanks to the prompt provision of video, I was able to quickly determine who took it and return my property!
Special thanks to Tatiana for this! Everything is very fast and efficient!
The second time carsharing tried to put up for money, they say I scratched the car when I parked!
I requested a video where it is clearly visible how the person before me, when parking, hooked the car)
In general, the company is good, it does everything promptly! Thanks!
It's just a pure water divorce. The cameras have been out of service for about a month. I called the operator and they said they would fix everything. It's been a month now, and the servers are still not responding, but it's "not their fault," as they say. But the payment is stable for the use, which in fact does not exist.
And one more big THING - read the contract carefully when signing it. If you want to terminate the contract for FREE, you have to wait a year from the moment of signing, otherwise you pay a certain basic amount specified in the contract (about which no one says a word at the conclusion of the contract).
I am extremely dissatisfied with the quality of services provided by Plekhanov 121. Cameras do not work in our entrance and the neighboring one. No one is serving. It's not clear what I'm paying for. I hoped that they would repair it and everything would work. The quality of filming on several neighboring entrances also leaves much to be desired. I plan to refuse services, as do several of my neighbors.Reputation does not seem to be important for the management of the organization.
I contacted this company for advice on installing video cameras in our house.
Competent and courteous advice to the client on all issues, my special thanks to the specialist of the call center Olga)
Good evening! We installed cameras on the entrance very quickly, the video quality is super, the angle is right, there is always access both on the record and online. Thanks a lot to the installation engineer. 4 years without jambs.
Many thanks to the company, high-quality provision of services and full consultation of the client on all issues, special thanks to Olga, a call center specialist, for helping the client in a stressful situation.
I want to express my gratitude to the company, we lost the car, on the same day we found who did it, thanks to the cameras we solved everything quickly, special thanks to the girl from the call center who treated the situation with great understanding and efficiency
I asked for help on 17.12.24.We needed a video surveillance recording from a neighboring house.Specialist Tatiana helped me a lot, transferred the information to the archive and within 30-40 minutes they dropped the record to me.Of course, we would like to improve the video quality. And the camera, the money thrown away.I can't see anything.
An unpleasant story happened, thanks to the employees of this company, everything was resolved as much as possible
The service is good, they asked to install the camera to avoid unpleasant situations
Special thanks to employee Egor
We signed a contract, explained everything in an accessible way, the cost is inexpensive and the service almost immediately justified itself. When leaving for the country, they forgot an instrument on the bench, almost new. When we returned, of course, there was nothing. Well, the cameras found the misappropriator of property (criminal liability if anyone does not know). I definitely recommend the company!
An unpleasant situation happened, fortunately it was resolved promptly!
I would like to express my gratitude to the employee Egor for his help and professionalism in this field of services!
They have no advantages!!!
They do not sign contracts with the owner of the apartment with anyone who opens the apartment door!! They do not give you the contract to read, in order to terminate the contract you need to pay a fine in the amount of 12 monthly payments, which they do not warn you about!!! What kind of organization does not give an answer !!!!
Scammers!!!
Incorrectly provide information (the employee does not clearly respond, apparently so that it would be hard to hear on the record and nothing could be proved), does not talk about all the conditions + psychologically hurries. According to which article does not the owner have the right to sign the contract?
The consultant also informs incorrectly, and does not answer questions clearly. She asked several times if there was a camera in the parking lot on the back of the house, to which an indistinct answer was received "yes", only once on the third added that records could be requested from other houses if necessary. Attention here - today our house was specially bypassed, the camera hanging on the arch is good if it covers at least a third of the parking lot + the camera on the next house (one entrance) will not capture another part of the parking lot, and there are no cameras on the house across the street at all.
Now the question is - why the deception? So that you can then get a fine from the customer for terminating the contract? But what about the performance of services on your part?
The office is full.... So to speak, horror in the courtyard of the house there was an accident, they asked to provide video recordings from cameras, they turned out to be not working ..... After 2 weeks they came and asked to conclude a contract.... Horror.
The cameras in the house on Azgura Street 1B were installed more than 2 years ago and only now the moment has come when we would like to see the archive from the cameras. Since at the beginning of February, we were hit by a car and left. We started contacting the company, it turns out that for technical reasons we cannot view the archive online either, but we were assured that everything will be fixed soon and you will be able to watch everything. A specialist in Viber writes that there is no archive for that period, since those problems and cameras are not being written, and that tomorrow (28.02) they will fix it, also contacting another specialist by phone, they assure me that the cameras were fixed yesterday (26.02), but the application does not work and view the cameras We can't. Based on everything, the cameras have not been working for more than a month for sure, but have they been working at all all this time? And who will be responsible for everything? I do not advise you to contact this company, DECEPTION is everywhere!!!
Scammers in their purest form have insured themselves very well by drawing up a very thoughtful contract.The guys go around the apartments and offer to pay a one-time amount in the region of 5 rubles for the possibility of recording access on a video surveillance camera, which the residents put up for their money.Finally:a fat comes in, which indicates a monthly payment for a year, and in order to terminate the contract, you need to pay 130 rubles, Therefore, in order not to fall for such scammers, it is better to drive away all these comrades who walk around the entrances with offers
A specialist came with a request to sign a permit for the installation of video systems, the permission is that the residents agree with the installation work and agree that the work will not interfere. No sales or service offers were announced . As soon as he received the signature, he began to talk about how we can use their video systems, that the contract will be concluded after installing their system on the entrance. Deception and fraud , it turns out that the paper on which signatures are taken is a preliminary consent for installation and use . People are tricked into signing a contract and paying for a service they don 't need . At the same time , they are not confused by the fact that the signature is put by a child living in a cartier .
They don't do maintenance from the word at all. Constant problems that take weeks to fix. There is no access to the system for several months a year, but money is taken from residents regularly and stably! Nowadays it is more profitable to install your own cameras than to pay for installation and then every month for maintenance, which is not there!
They conclude a contract not quite honestly. After a while, you realize that the speech of a specialist is thought out from beginning to end. At first they say that you sign a consent to carry out noisy work and you will not pay for the work, while pointing to the clause of the contract.
Then, after carefully reading the contract, you realize that you have agreed to maintenance. It says here you signed what you will do. But in October, a new amount of 18 rubles is put up, it turns out that under the contract they have the opportunity to carry out more modernization of cameras. That's all right. You come to terminate the contract - and the termination of the contract with a fine !
Another unpleasant moment is that it turns out that their specialist comes to you with a dictaphone. They keep all the records. The recordings of the specialist's voice are very hard to hear because of the noise and crackling, and your answers are clearly and clearly full name, address especially. It is clear that in court records obtained in a hidden way are not considered evidence. But you can see the calculation that there are not such huge sums to sue them.
They parked the car in the parking lot near the 33rd house on the street.Korzhenevsky. The car was identified from the video, but the license plate could not be seen. It was dark.
a great company, they work conscientiously and honestly, sometimes I go into the application to see if there is a parking space in the yard, I advise everyone, and the price for services is acceptable.
I join the outraged reviews. Pensioners are verbally told some conditions, they sign, but in fact quite another. And additional amounts appeared after half a year for some kind of modernization, and it is impossible to terminate the contract before 12 months, and the subscription fee is higher than originally announced. It's a shame that my mother was deceived.
Given the number of negative reviews, it's time to contact the Consumer Protection Society.
Very poor provision of video surveillance services. Probably they have dialed a lot of subscribers and the malfunctions are not being monitored. When you call them, the problems are fixed within a few days. And if something happens during this period, you will not have any information, and it turns out that there are no sanctions against them. At least a reduction in payment for the time of absence of the service. In short, I really do not recommend their service to anyone.
They were tricked into signing the contract, as in all the cases described below. they take advantage of the fact that no one will read three sheets of the contract carefully . after a year of payment for it is unclear to whom the necessary video surveillance sent a letter asking to terminate the contract. after a month of waiting, I called - they said that they had not received the letter))))) you'll have to lose half a day and go to terminate the contract
We used the services of this company as "new settlers", now we are fully living in a new place, without worrying that anything will happen to our property. And even if it does, we will be able to protect our rights with the help of cameras from this company! Thanks!
Hello! The campaign is terrible, it is not clear who they are signing contracts with (this applies to my personal situation) Since the contract was concluded with a tenant who signed the contract without my consent (and I am the owner of the apartment)
They work incorrectly, they cheat, I see it from the reviews and I got caught myself. I thought I was signing a consent to carry out noisy work to install new equipment, and then it turned out that I signed a contract. Then I was surprised to see that the receipt for utility bills included online viewing from cameras, although I do not need this service. The cameras are placed so that you can only see a piece of the platform in front of each entrance, for me it would be better at the elevator to see mailboxes, as well as vandals and lovers of urinating in the entrances
They set up cameras. The service and quality are all on the level! Everything works like clockwork! I recommend
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kak-to tak
Level 4 Local Expert
September 9, 2024
I have seen from my own experience that the organization is useless! The cameras did not work for three days and, of course, during this period, the car was intentionally damaged, which, by the way, was parked Without violating parking rules. When contacting the "specialists", we received an answer; "for technical reasons, there are no records." So think about whether it's worth it or not!?
I am grateful to the employee of the Internal Combustion Engine Video Egor, for the quick action in solving the problem
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Кирилл Болтуцкий
Level 5 Local Expert
December 19, 2024
The organization of the Internal Combustion engine is the best organization, as it promptly performs work duties, treats citizens with respect, and is also honest and friendly!
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Денис Манн
Level 7 Local Expert
July 4, 2024
Pleasant staff, high-quality installation, reasonable prices. I was satisfied, I gave you a great rating. And observation helps, recently we managed to capture the hooligans at the car.
They impose contracts on elderly pensioners by deception, go around the apartments and say we just do a survey, and then the amounts drip into the fats. Dad, who is 90 years old and sees poorly, was told not to pay anything and was given to sign a paid contract, then they billed him in the utility receipt, there was a hypertensive crisis. I contacted you, called, you replied, you need to read the contract, that's all. And the answers to the reviews you give are certainly beautiful, but this is not true.
Great company. The best in Belarus! Fast, high-quality installation of video surveillance, low prices, further maintenance at low prices.
Individual approach to each client. You can trust them!
Video surveillance has been connected, the cameras have not been working for a month. It is useless to call support, they stupidly redirect to those specialists who constantly postpone deadlines. I do not advise you to contact here
27/2 Russiyanova str., second entrance, 06/28/2023. the elevator floor was completely polluted. I, a pensioner, live on the 6th floor, my wife has sore legs, and we have little grandchildren with us. It turns out that the camera in the elevator is not working, for decoration, when I went to the office to find the culprit. It only works in front of the entrance, why do I need it? There is no Playground, only a parking lot, I don't have a car. For which I pay 4.07rubles every month. A complete deception.
In general, the main thing is to read the contract. A representative of the company came and asked me to sign the contract, I did not understand anything and signed it. But I caught myself in time, the next day the contract was terminated without any additional payments
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Show business's response
Artem Sk.
Level 5 Local Expert
April 27, 2024
The organization absolutely does not fulfill its obligations. I have been unable to fix technical problems with online access for several months now. The excuses "there is no access to the room where the equipment is installed" indicate an extremely low level of professionalism. I do not recommend it! And the cameras are terrible, I would have known what an image is, that even under the entrance you can't see the license plate of the car - I would never have signed the contract. Avoid it.