E-dom.by
Address
Business hours
Closed until 9:00 AM
Directions
Mihalova
270 m
Pryluckaja
260 m
Features
Credit card payment
Parking
Engineering board
Pickup points
Delivery
Vinyl floors
Ramp
Petfriendly:allowed with cats and dogs
Coating type:PVC tiles, laminate, linoleum, SPC, quartz-vinyl, vinyl laminate, parquet board, carpet, artificial grass
Wheelchair accessibility:full access
Payment method:discount system, cash, payment by card, bank transfer, installment, cashless payment, online, QR code, payment by credit card
16 reviews
February 27
There are no questions about the store at this address. Good choice, detailed consultation. But after ordering linoleum, I came across an inappropriate product, as can be seen in the photos. I got on the phone on the website and was referred to a complaints specialist for a replacement. I provided the data from the photo and no response, despite the fact that I wrote during business hours. On the following day, we replied in Viber to send the account number and issue a refund. When asked where the refund form is and whether it can be processed through you, they said to deal with the managers. The question is why there was an account number then. I called the manager at the phone number listed on the website. It was February 20th. Instead of helping, I immediately received that the floor covering was irrevocable, although this is not the case by law if the coating was not used, as in my case. They told me to deal with a complaints specialist. Having made a decision, I went to the salon where I bought it and everything was sorted out in five minutes and on the same day the new linoleum was delivered of proper quality. The impressions were mixed, time and effort were spent. The manager on the phone from the site and the complaint specialist apparently decided to transfer me back and forth until I fall off. There is also a question for the warehouse workers, who apparently damaged the linoleum with a loader and decided that they could send it to the customer with such damage.
See original · Русский
May 2, 2023
A nice cozy and compact store. There is a large selection on site, but more on the site. An attentive consultant helped us avoid problems with skins, corrected our mistakes, and recommended other material. Everything worked out. Thanks for the help.
See original · Русский
1
March 18, 2024
The saleswoman said that the delivery is expected in a couple of days, that the laminate that we wanted is not available. I promised to dial it. It's still gaining. Please do not promise if you cannot and do not want to type. You're losing customers.
See original · Русский