I have been using the service since the beginning of its existence. Previously, I did not go to the store physically at all, I only used delivery. Unfortunately, the service is getting worse and worse with each order. Fruits often turn out to be spoiled and it's not so easy to do something about it. Especially considering that the delivery time at our address is from 10 to 22, that is, stay at home all day. And then, to return the damaged goods again, stay at home all day.
We have already written about Manager Kristina below, I completely agree.
In general, it's a disappointment.
This is something terrible. It seems that they were rolling down and down as planned. Sporting chickens, potatoes at a fabulous price (the cheapest has been 2.56 per kilo for a month), promotions whose terms are impossible to understand. Not so long ago, the 1+1 promotion. And I read the conditions, but nowhere, even in small print, did I see exactly how to "adjust" the quantity of goods in the basket, and in fact - the same action as with a regular purchase - although I should have guessed that it was necessary to click on the quantity of goods twice. As a result, a purchase in the amount of more than 100.00 rubles, but I did not understand what I bought - neither quality nor quantity
The client is 4 years old, the quality is getting worse. I bought a fillet of turkey meat. One of them had a sour smell and taste after opening. The return of low-quality goods was refused due to the inability to confirm the storage conditions with me and that 5 days have passed since delivery. At the same time, the expiration date is more than 2 weeks. For the delivery of 9 rubles, it is more important than maintaining the loyalty of a regular customer. The review is not published publicly on their website, mostly only positive ones are published.