The attitude of the OPS employee leaves much to be desired! I came to the point to send a parcel, not only did I stand in line for 30 minutes to hear later that they would not accept my parcel, because they work until 20:00, so also to my question "where is it written?" she answered rudely "on the website!" Sorry of course, but I believe that I am not the only one who does not visit the site every time to find out what changes have been made at Euromail points. For additional information, we could hang an A4 sheet in front of the door that they are temporarily working from 12 to 20!!!! I'm just shocked by the attitude towards customers!!!