E-group
111 reviews
August 13, 2024
Hello, I would like to change my review from excellent to terrible, because I am very disappointed in this service center, as I had high hopes for this service with a display problem, namely, it stopped responding to any clicks, to which I was told that it was definitely for replacing the display and so on, as a result after 7 days of waiting and explanations that "here is a slightly different problem , we must wait " the phone was repaired , for which I gave 310 rubles, after which I went home, hoping that everything would work well, as a result, 2-3 days passed and after repeated torments with this phone during its use, and that's right, very strong suspensions, and on the last day everything returned to normal, I carried it back, and there were still claims that this was a display, I think okay, they redid it under warranty for the second time, I think everything will work now, I pasted a protective glass in order to accurately secure my phone, but no, from my light, slightly careless collision of the phone with the table, the matrix cracked, not the protective glass, not the screen glass, but the matrix, which means that this is not a warranty case, but a new repair was offered to me with a "very pleasant discount " of 65 rubles and that turns out to be 245.Subsequently, no matter where I consulted and no matter who I asked, every single one of them told me "bad sizing of the matrix" but there is no way to prove it and I will not return my money, and even on kufar I will now even disassemble it, even for 100 rubles I will not sell it.I really hope that the e group staff will contact me and we will come to some kind of solution to this problem, but so far my feedback is as follows .
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5
November 5, 2024
If I had any enemies, I would gladly recommend this place to them.
I'll tell you my story. I gave the laptop for repair with a power problem. They said that they would do everything in three days, as a result, after three days I come to pick it up, but it does not charge already at the issue. They will be taken away for repair for another week and a half. After these two repairs, I take it away, the laptop charges for three weeks, after which the charging disappears again. I carry a warranty repair, which lasted more than two weeks, after that the same story, a month and the charge disappears. Before the warranty repair, they said that it would be possible to return the funds if it breaks again, now it turns out that this is possible after 3!! warranty repairs!! How to do ***** the same thing, you can expect different results. I'm going to the main office to fight with everyone I can.
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2
November 27, 2024
Everything is fast and high-quality! The service center in the MOMO shopping center, master Oleg. The charging socket (connector) on the Redmi Note 10 Pro did not work. The repair was no problem! Promptly, during the day, the part was ordered and replaced. Plus, a safety glass was pasted on, at a discount. I recommend it!
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November 14, 2024
Hsiomi 11 was cleaned after getting into a plate with borscht quickly and professionally, THANK YOU!
I recommend it, trust your gadgets, professionals work here!
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July 6, 2024
I was very lucky that this wonderful service center turned out to be near my house. I handed over the phone for repair due to a malfunction of the screen module of the mobile phone — the work was completed as soon as possible (I handed it over today — today I got the phone in my hands). Nice staff. In general: fast, high-quality, and convenient, since there are several points of this service center in the city.
And I would like to express my special gratitude to Pavel P. for the speed and quality of execution of the defect correction. The E-group is really wonderful. I recommend everyone to contact this company!
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1
January 5
Replacement of the display, Momo department
Nowadays, it is very rare when politeness, care and professionalism are found in customer service and work!!! Oleg is that "survivor"
Thank you!
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June 17, 2024
Excellent service. The only ones who didn't answer on Sunday, at 9.30, but called back 10 minutes later. They clearly explained what and how. A point in the MOMO shopping center. We quickly tested the Xiaomi 11 phone and made a preliminary verdict. Within 2 hours, the phone was ready. Plus a protective film for the promotion. Plus a clear explanation of what happened and how.
The only thing that the private trader had was a little cheaper, but the deadline.... For about a week...
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September 21, 2024
They do it quite quickly and efficiently (they needed to replace the camera and the glass of the camera unit). Everything is official, documented, within an hour (in order to save money, I found the necessary spare parts on my own and it did not become a problem, which is also a huge plus)
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September 21, 2024
I contacted an employee about replacing the display, but after the master's response I heard that 150p was a robbery, of course I flared up because of this and left, but the master, instead of just keeping silent, fished me out and began to threaten is this generally normal?
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1
April 10, 2024
Artyom is a very competent and competent person. I explained everything, fixed it, and fixed all the problems. The phone repair was done efficiently and promptly. Also, during the repair process, additional problems were revealed, which the master was able to solve promptly. I recommend Artyom as a responsible high-class professional.
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1
December 20, 2024
A month and a half of waiting, in order to sweeten "We didn't find anything." Despite the fact that I have already paid for the "repair" of the laptop. 320 rubles is wasted. In general, if you don't know what your problem is, they won't help you here.…
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March 12, 2024
Yesterday (11.03) the display was changed to Samsung s21 5g.
They entered the situation, did not take the phone for a day or more. Everything was well explained, from the process to the warranty. I was pleasantly surprised . We called upon arrival for spare parts - I arrived - I left it for 20 minutes and received a new phone with a 1-YEAR WARRANTY on the original display. What surprised me in general was that there was no such guarantee anywhere, even the official representative offered the worst conditions!
I am very satisfied
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1
November 16, 2024
We asked about replacing the display on the phone.
We were very satisfied with the result: politely, efficiently, quickly.
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January 5
I changed the glass, the display could fly when replacing it. The guys are masters of their craft, it cost minimal. Fast and inexpensive)
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May 6, 2024
I handed over the tablet for repair in early March, it stopped charging (the charging connector flew). We did it for 3 days.
As a result, after a couple of days, the tablet stopped charging again, gave it back for repair under warranty. They said that the contact was poorly soldered for the first time. It takes about a couple of days again, stops charging back, took it back for repair under warranty, this time they say that "it's strange that it doesn't charge"
they take it for repair with the phrase we will strengthen.
When I come to get the tablet, the master says
, "I hope we won't see each other again."
As a result, the tablet does not charge.
I will give it to an independent workshop for diagnosis in order to be provided with a report on what I paid the money for and what was actually done to it there in repairs three times.
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1
September 3, 2024
The phone was repaired quickly and efficiently. A discount was made by appointment. I advise everyone!!!
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June 21, 2024
It was necessary to replace the display glass, as it broke. In terms of durability, 100 rubles (honor x5 plus) and a protective glass of 25 rubles were released. This price was acceptable for me. It was done in 2 days. In addition, they gave a guarantee for the work.
In general, the service is good, the prices are also acceptable and the repair time is acceptable
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June 25, 2024
Everything is fast and high-quality. The microphone on the Xiaomi redmi note 8 pro did not work. I left it for FREE diagnostics, after a few hours they called and announced the cost of repairs. After approval, it was done in 40 minutes, and everything was also cleaned of years of dust and dirt. I recommend it!
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1
December 11, 2023
We held the phone for four days and didn't do anything in the end. The problem was the software that flew off, the phone just needed to be flashed. I gave it back on Sunday, the employee promised to look at it in two hours. No one contacted me. On Monday, I called myself, they promised to report the results in the evening or tomorrow. Again, no one contacted. I called myself, they said that the employee on the spot could not do anything himself, so the phone was transferred to the service. On Wednesday, I received an SMS about the order's readiness. I came to pick up the phone and only on the spot was I informed that there was no repair. The reason is so absurd that I didn't even argue, "They didn't find the firmware." And this is despite the fact that it is freely available on the manufacturer's website. That same evening, I found a man with straight arms who revived my phone in forty minutes. I am writing from a phone that this "wonderful" service has condemned to recycling (I remind you, just because of a software glitch). I don't know, maybe they can do something, but it's definitely not trivial to Google, flash phones and normally inform customers about the status of the order. If you don't want to waste your time, look for another service.
The order number is M12349.
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1
December 24, 2023
I turned to the e-group by accident - a tablet flew, my repair with consumables would be more expensive than a service one, yesterday I went with a tablet to Momo on the Mogilevskaya metro station, and saw two phone repair kiosks. There was a parking lot in one, and the second kiosk was without customers. I asked about the repair - the guy agreed and named a very reasonable price. (I monitored the prices the day before). I put it into repair and yesterday at 21-55 I received an SMS about readiness. Today I took it and tested it at home -everything is OK. thank you!!!
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1
July 4, 2024
I wanted to put one star. I handed over the watch for repair, I almost did it in diognostics, as the manager said on the phone. And as it turned out, moisture got in from the words of the master. Then he handed over the watch to momo and the courier brought it to Shabany prostor
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August 17, 2024
The service is at a very high level, it was done quickly and efficiently.
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March 1, 2024
I constantly ask for help from the guys of this company, despite the fact that I do not live in Minsk. Artyom (momo, partizansky) is a very pleasant employee, explained everything in detail, advised. Very pleasant. Thank you very much for your hard work 👍
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April 3, 2024
The on/off button was repaired. Everything is fast and clear. The staff is very polite and pleasant to talk to. We were very satisfied!
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February 19, 2024
I arrived with a problem, the volume down button was constantly working, the redmi note 11 pro 5g phone, the master immediately said what needed to be done, took 45 minutes, and cost 85 rubles, I did not compare much or little in price, the main thing is not to go far, everything works well, we will look further, I hope there will be no problems. In general, quickly and efficiently!
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April 18, 2024
We changed the battery to the Mi10t. It was repaired in 7 hours, most of the time, as I understood it, was taken by the delivery of components. They gave me a replacement phone for calls, etc., which was very gratifying. There is a nice man on the service named Artyom. The service is at a fairly good level.
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March 10, 2024
There were 10.03 to replace the battery on the Apple iPhone 11 Pro max on Momo. An excellent and competent master! I did everything promptly and answered all my questions) Definitely recommend!
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January 15, 2024
Positive: quickly
Cons: repairs were made due to a broken screen. The repair is done, at first glance everything is fine, but apparently they did not do the diagnosis after the repair. On a white background, you can see that in a broken place, that the matrix is damaged and the upper part of the screen is partially not working. Money is wasted for a high price🫶🏻🫶🏻🫶🏻
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October 29, 2024
The repairs were carried out quickly and efficiently. I can safely recommend
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June 26, 2024
We contacted the service center at Momo shopping center.We changed the display to the POCO M3 pro, everything is fast and high-quality.
I recommend.
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1
January 21, 2024
In principle, a good shopping center... It's always crowded....it is better not to go down to the lower parking lot.....you can leave for a long time...and the ventilation is weak
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1
February 5, 2024
I repaired the phone at the branch in Momo shopping center, everything was fast, clear, diagnosed in an hour and ordered a spare part, the next day it arrived and was replaced in 20 minutes. The problem has been fixed, everything works fine. Thank you for your work!
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2
December 11, 2024
Everything was done in an organized and high-quality manner. Although it's a bit expensive, I think
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July 23, 2024
I gave the redmi note 10 to replace the display. We did everything quickly and professionally
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May 28, 2024
Everything is clear and to the point. We carried out diagnostics, identified the problem, agreed on the price and the deadline for the work. I recommend contacting you.
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1
October 25, 2024
Fast and high-quality phone repair. Polite staff.
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1
July 12, 2024
Thank you very much to the Master for replacing the back cover of the samsung phone. I liked everything...
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October 26, 2024
There are many shops (and not only) on different topics, everything is convenient and in one place. Definitely your favorite shopping center❤
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April 6, 2024
Good job , good workers , explained everything , the battery was replaced , the quality of work was excellent , even the speakers were cleaned 🥇
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1
September 12, 2024
Quickly, efficiently, I was satisfied, thank you 😊
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October 9, 2024
I ordered a battery, it was done in 20 minutes, everything was done promptly, thank you
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June 22, 2024
Excellent and fast service
Thank you for your hard work
Convenient location
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1
November 23, 2024
We changed the display on the phone. We did everything as soon as we were ready, we sent an SMS, we are happy with everything
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September 20, 2023
A good shopping mall. There are a lot of shops. Not a bad food court. Parking is only under the center, everything is always packed on the street. Parking for three hours, if I'm not mistaken, is free.
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June 27, 2024
Quickly. An affordable price. Friendly staff. During the repair, you can take a replacement phone.
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1
May 18, 2024
We changed the display in the phone. Very quickly and efficiently. Everything was well explained.
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1
November 8, 2024
I changed the battery on the iPhone. I am satisfied with the service, everything is fast and clear. We made a discount by appointment.
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May 24, 2024
A great place, repairs are done quickly, and most importantly efficiently.
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June 12, 2024
Thanks a lot to Pavel, he helped me restore my iPhone quickly and in a timely manner!
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1
August 16, 2024
The recessed phone was dried quickly and efficiently.
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