If it were possible to put 0 stars, I would do it without hesitation…
Previously, the place was one of the best, delicious cuisine, friendly staff, but all this has gone somewhere
The staff seems to be the same, but they are so rude😥
The food has deteriorated completely from the word, then it will be over-salted, then it will be burned, then it will not be served at all
The waiting time... especially for delivery or pickup is something. For example, we place an order for pickup at about 18:00, make it clear that we will pick up the order at 21:50, as a result, we wait for another 30-40 minutes after arriving ... delivery is always almost 3 hours, if not more
Recently, we gave this institution another chance, ordered delivery, indicated the time by which we want to receive the order, as a result: nothing was delivered on time, one of the dishes was brought burnt, and one was not the one that was ordered at all
We decided to call and clarify why, in response, the girl told us "The menu has changed, we forgot to make changes to the application". When asked why they did not report this at the sight of the fact that the order contains a dish that is no longer cooked, she replied, they say she did not notice, did not consider it necessary, of course I said that I would not eat it, because I do not eat it and let them somehow solve the situation, she offered to make me a dish that I ordered initially ... I did not hear an apology
Yes, except for rudeness and a raised tone, I didn't hear anything there at all 🥲
The dish was brought, but it tasted terrible, kind of sour and with a lot of salt, as a result it was thrown into the trash…
It's a terrible place, I don't advise anyone and I won't contact you anymore, although I used to be one of the regular customers
Unfortunately, my experience at the @easybar_lida establishment was very disappointing, mainly due to the waitress Sasha's service. She was not polite, rude and obviously not interested in her work, as she was constantly on the phone. We had to wait too long before we were served, and even after that Sasha kept forgetting our orders and making mistakes. It ruined our evening.
It should also be noted that her behavior was not professional – she was not attentive and annoyed. We didn't get the attention and respect you'd expect in a place like this.
I really hope that the management will pay attention to this review and take measures to improve the quality of service. Otherwise, I no longer plan to visit @easybar_lida and will not recommend this place to my friends.
Very tasty cuisine. The atmosphere, the service. A great place for gatherings with a small and friendly company. And when you get there and your attention is offered a wonderful entertainment program that you didn't even expect...