Eco-Service
221 review
June 12, 2024
The breakdown of the gas stove always scares me, because the connection to the gas. We never try to fix it ourselves, we contact this service, because the masters are pros. This time, everything was also repaired quickly and we are not worried about safety.
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2
February 12
Good service, I handed over the phone for repair after 2 hours, they already said that it was ready, I recommend it to everyone
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July 4, 2024
I have been contacting the guys with all questions for several years, they are able to repair any equipment. There has never been a time when they could not cope with the order, everything is always on top
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2
September 6, 2023
Do not order washing machine repairs from them.
Apparently, eco service cooperates with various companies for repairing household appliances, a master from remstiralmaty.kz
The diagnosis lasted 1 minute, announced the price of 58 thousand. We told the master that it was expensive for us, after which he offered to bypass the company for 35 thousand. It turned out to be expensive anyway + I was confused that the price was announced with such a short visual diagnosis. After our refusal of the service, the master began to assure us that it would certainly be more expensive everywhere and demanded 5 thousand for departure. On the eco service and remstiralmaty website.kz it is indicated that the check-out and diagnostics are free, when you call us, they also did not tell us that if you refuse the service, the check-out costs 5 thousand.
We started swearing and his arguments in view of the fact that "I spent gasoline", "I was in traffic for an hour" and "in general, no one will come to you for free like that" did not bother us at all. Why should this person earn such money for a couple of minutes of "work"? Why, if the company has such conditions, was it not announced initially? As working people, we value other people's time, but if this is not mentioned anywhere and a person brazenly bends his line and tries to rip off money for nothing, then why should we even care about his gasoline and time? Our time was also wasted.
I hope the eco service company will stop cooperating with these "repairers" of washing machines
Now for the managers: the departure was in the evening of 06.09.23 in Almaty, in the Timiryazev - Gagarin area, specify what kind of master he was and it is better not to let him work and interact with clients)
Nowadays, good service is expensive, and you need to fight for the attention of customers due to the large number of products offered on the market. I hope they will learn how to conduct business honestly.
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9
1
October 31, 2023
It's not the first time the refrigerator has stopped working, different masters have already been called and taken everywhere, but it fails again. Recently, we were recommended to contact Eco-service. They took their miracle of technology there. And voila works flawlessly for more than a month. The guys are really good, they do things + guarantee. The only thing is the time in which they do not always fit, but everything works!Please contact us and they will help you.
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1
2
August 8, 2023
If you have something broken from your gadgets, for example, feel free to bring it here for repair, they will repair it conscientiously and give you a guarantee, as they gave me when I brought the laptop for repair. And the question was this. I dropped my laptop and it fell apart. It was necessary to make the case and they did. And they made it so that it was not even visible that the case was damaged. Respect for the master for his work, his hands grow from where they need to. And the service as a whole is also respected for its customer orientation.
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3
2
June 29, 2023
A very unpleasant situation occurred, about a month ago I ordered the repair of the air conditioner (water was flowing from it), freon was poured and the air conditioner was cleaned, the total amount was 50,000. But no receipt, no certificate of completed work was provided, I asked you to send it to me several times. Because it is not clear what this amount is made of! After a month, the air conditioner flowed again. And now, after long negotiations with the manager, where they convinced me that the master's work needs to be paid for again, and I'm wrong, he offers me to pay for the master's 3000 call and the master will redo the work for free. They also have a 1-year warranty written on their website, and they assured me on the phone that it was only 14 days. And they didn't provide me with any documents. The craftsmen are so bad that their repair takes a month. After all this, I do not recommend this service to anyone. You can find better and cheaper craftsmen. And for this service, I have to write an application to the tax service and an application through the consumer protection platform.
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10
1
July 12, 2024
a very good company, very good specialists. Everything was done quickly and cheaply.
Recommend
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2
July 14, 2024
The season has just started, and our lawn mower broke down. They brought me here and took me away the next day. They worked well and the equipment is back in service.
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2
May 19, 2024
I called up, discussed all the details of the repair with the master. They announced one price on the phone, and on arrival it was exactly 2 times higher, apparently believing that the client would not refuse. I strongly do not recommend this workshop.
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3
September 21, 2023
They fixed my laptop here. The master leaves for free, which is very pleasing.the damage turned out to be minor. They didn't take much. The main thing is that the equipment works. The only thing would be to leave a little more operatively. It took a long time to wait
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1
January 5, 2024
A LENOVO laptop broke down the other day
And that was all my work for the last year.
I didn't know where to turn, but fortunately I came across a wonderful service in which I was provided with the fastest possible repair of my laptop.
I give this service 5 stars
Thank you very much.
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3
1
April 21, 2024
The guys here are responsible and knowledgeable. Everything is done professionally, quickly, and affordably.
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1
June 28, 2024
A specialist from the eco-service was called to install the TV with a bracket on the wall. We have already applied and knew that the work would be done efficiently.
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1
April 10, 2024
Good service.The staff is kind and courteous.The work was done quickly and efficiently.
I recommend it!
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1
March 6
good service,super staff, I advise everyone
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May 17, 2023
The worst service center I've seen. I do not recommend anyone to contact here. The courier took the clothes steamer for diagnostics. A week later, they called and said they would not be able to repair it.
When I came to pick it up, they gave me a steamer without a rack and hangers. Then, after the proceedings, the hangers were still taken out, but broken and hastily glued. As a result, the hangers on the rack did not hold. I wrote a claim and left them the part they had broken. They promised to call back in a week. But of course they didn't. It's been almost a month now. They feed you breakfast. And today they even said that I came and took the hangers. Since I didn't take anything, it turns out that they lost it.
I have already ordered the necessary part from Aliexpress initially, it should arrive in a few days, but without hangers I will not be able to use the steamer normally.
As a result, Eco-servise was not only not repaired, but also broken.
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5
1
July 4, 2024
I was putting my computer in for repair. It was repaired in the previously agreed time, the quality is also excellent. The staff are polite and competent. I recommend it!
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1
February 16, 2024
I called the master at home. The laptop broke down, we arrived quickly on call. The master immediately found a breakdown and dropped it, a polite and kind man!! Well, the price is very pleasing 👍
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3
1
June 15, 2023
The most disgusting service I've ever been in. If you don't want to waste your nerves and time, then don't even contact them.
First, you will be constantly ignored, when you call you will be told that your device is in operation and you will get a call back, and then nothing will happen in the end until you start doing this every day for 5 days and start talking in a completely different tone. That's when they start moving and at least something to answer.
Secondly, the deadlines that you will be told, you can not listen at all. They will delay everything that is possible)) they said they would do it in 2 weeks, three passed and in the end they said they had not fixed it. They've been messing with my phone for three weeks to finally say that they haven't fixed anything. I do not know what to do with it for so long
I needed to fix the phone - replace the motherboard, as the processor burned out. They said that they would do it and there was the necessary part, then they said that it would be ready the other day, it was by the end of the second week, but they did nothing, then another week passed, and in the end it turned out that there was no part and it did not start, but initially they said that the part was found and what they would do.
As a result, I took the phone without repair, after I took it, they told me to sign a paper where it was written near the painting that I had no complaints, and the amount of payment for the repair. For repairs that no one has done 😀 This impressed me even more. One question, guys, are you serious?) Of course, I didn't sign it, but the fact remains that the amount to be paid was written on the paper. It's a disgrace. Therefore, I do not advise anyone to come here. A lot of wasted time...
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9
November 28, 2023
I try to repair the equipment at the first signs of a breakdown, so when I noticed that the washing machine began to wring out badly, I immediately called the master. It turned out that the pump started to break down and the master said that I applied very timely, otherwise other elements would have started to be damaged. I was satisfied with the work of the master, the price is also acceptable.
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2
1
April 6, 2024
On January 23, the DJI drone was handed over, after the fall the sensors reacted falsely, this center said they could fix it, or if it didn't work out, they would be replaced for double payment. Twice they sent me messages with the text that everything was ready, I came and tested absolutely no changes, both did not work and continued not to work. As a result, today is April 6 (two and a half months have passed) they did not fix or replace the sensors, just wasted time, I do not recommend...
I asked them to print out the diagnostic results and they said that this is a paid service, that is, they literally did nothing and also wanted me to pay them something, just There are no words.
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6
September 24, 2024
The service is polite, the console repair technicians are incompetent, as they could not diagnose the problem correctly.
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4
1
October 31, 2023
Thanks to the Eco-Service masters for trying to really help customers. I was on a business trip, and my wife's stove broke at home. We have children, so it's impossible without a stove. I called this company and the master was with us an hour later. Thanks again!
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2
1
February 16, 2024
After visiting this service center, I realized that good specialists are rare. They helped me with the recovery of data on my hard drive, for which I thank them very much.
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1
1
December 1, 2023
We repaired an expensive projector, made it inexpensive, and it works well. I think these are the main qualities of any workshop.
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2
November 27, 2023
I took the PS 4 for diagnostics, for the first time they announced the amount of 45,000 tenge, at that time I did not consider it necessary to make repairs right away, and took the same PS 4 a month later they already counted 115,000 tenge, a strange policy of the company, it seemed to me that the company does not always work honestly!
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6
July 23, 2023
Order number AL10291
I gave the ps5 gamepad for repair. The drift stick is a standard problem. They didn't take the diagnostics into work until I called and found out about the deadlines. As a result, the repair was delayed by 2 times. The repair cost more than half the cost of the gamepad, although it was just necessary to change the stick. As a result, immediately after the repair, the stick began to drift again. I do not recommend the service, it is better to choose another one
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3
October 6, 2024
A wide range of services, excellent service
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1
1
February 12, 2024
Solvents of various types from the manufacturer!!! The price is without intermediaries! If urgently needed, they will be sent by courier at your expense, of course! The staff is polite!!!
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1
September 30, 2023
Good repair service, fast service, experienced and polite staff, reasonable repair cost.
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1
December 18, 2024
we fixed everything quickly, it's not expensive, everything is fine
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October 9, 2023
When something breaks, I use this service, they always do it without delay, after repair everything works without complaints. I have no complaints, I express my gratitude for the conscientious work!
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1
May 10, 2024
The website says that after the application, the master will arrive in 30 minutes.
I left a request for a dishwasher repair at 10 a.m. and called a couple of times during the day with a reminder, they said to wait, the master would dial in an hour.
It's already 19:15 on the clock, no master, no call with apologies.
I wasted my time, canceled my business, and sat waiting all day.
They would have said right away, I would have found others on the same day
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5
July 12, 2024
The guys promptly repaired my electric scooter. Respect for the speed!
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1
March 4, 2024
The watch has been lying for 5 months.
The manager said they were waiting for spare parts
When I ran out of patience, I came to pick it up..they were lying in the trash cans.disassembled
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2
November 24, 2024
They couldn't fix the e-book in three weeks, and they didn't give it back when I came to pick it up. They were rude on the spot. I do not recommend it, the rating is clearly inflated
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2
December 5, 2022
Thank you, Andrey, the Manager!. For a quick answer, and I solved all the questions, I do my job very responsibly and competently, thank you so much for your help and understanding. I recommend Ecoservice.
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1
February 27, 2023
The best repair service for equipment , and absolutely any one . the repair time is minimal. competent staff , repeatedly contacted and always everything was on top ! I recommend it to everyone
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2
2
May 27, 2023
A serious, understandable, organized service center. They say hello, explain everything. Parking is very small, but this is a city, not everyone is lucky with parking. I did not receive a notification of readiness, I came to pick it up myself.
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1
December 11, 2023
Thanks for repairing the heater. For the first time we used courier delivery, it is very convenient and fast.
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1
February 14, 2024
Thank you so much for the promptness and quickly fixed the TV. The price is acceptable.
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August 7, 2023
I handed over my laptop here for repair, it was not just noisy, but it buzzed terribly throughout the house. Here they disassembled it for me and quickly the master understood the reason for such work, fixed everything. It's working silently now. To be honest, I don't even remember when he worked so quietly.
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September 16, 2022
The most terrible service! To put zero, it's a pity there is no such assessment. I called a day in advance, in the morning at 9 they called themselves, said we were going, took time off from work before lunch. Next, complete horror, b / w 2 hours, I called again, wait from the Heater we are going. I called at 13.00, they turned it off, then I called the dispatcher, wait, we'll call you back. In general, they are irresponsible, divisive, and unable to plan time. When I already called at 15.30, and expressed everything I think about this company, their head replied that I was rude and replied that no one would come at all now. Run, the fish is rotting from the head, the head himself is rude and not a professional!!!I called another company, immediately accepted the order and arrived, an hour later. It is a pity that I did not read the reviews in advance in 2 GIS, I see 2-3 good reviews out of 232 they wrote themselves, the rest of the reviews from dissatisfied and deceived customers!
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6
2
January 29, 2023
I can't say anything about household appliances, but I fixed computers, laptops and PS4 several times and everything was fine. +after-repair warranty, it was also done for free 1 time. Although the prices are too high in my opinion. They were picked up and delivered on time.
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1
2
March 1, 2024
Thank you for repairing my camera. Still, photos are completely different on camera than on a smartphone.
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1
March 5, 2024
I brought my phone , announced the deadlines for 2-3 days , did it the next day , did everything cool
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1
August 7, 2024
The laptop was treated normally, I thought it would be worse, but no, I'm pleasantly surprised!)
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1
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September 23, 2023
I liked the feedback and the service itself, they fixed my laptop for me. Everything is fine, thanks! In the future, I will now contact you.
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April 25, 2022
The prices are too high, I think. It was necessary to clean the earpiece for the iPhone, they asked for 6000 for this. And they also brought a phone to replace the board. The diagnosis is long, the repair is only after the diagnosis. As a result, the phone that was bought in the aisles of 80K was said to repair the 42000 board. And it will take 3-4 days approximately. They took the phone, went to the airport terminal, replaced it for 15,000 per hour and gave a guarantee. It's been a month, the phone is working fine. And the speaker in the terminal was cleaned in 2000.
There is one advantage of this organization, they repair other equipment, such as a scooter, electric cars for children, vacuum cleaners of all kinds, etc. But I'm not going to repair the phone here
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3
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