The horror!
It's not the first time I've traveled with EcoLines, but the service has gone downhill from nowhere - Wi-Fi works every other time, the seats are worn down, the staff is rude, the reservation of seats is not true!
Well, among other things, two strong men from the staff refused to put my suitcase on the bus, because it was too heavy and told me to put it in the trunk myself, and I am a young girl with a weight of 60 kg…