On Saturday, at about 21.00, I was refused the purchase of a vitamin complex due to the fact that I had a 4-month-old puppy of a small breed dog (Jack Russell terrier) in my arms.
Yes, the entrance to the pharmacy with animals may be prohibited. But, if there is not a single customer in the pharmacy, and the puppy is in his arms, does not touch any surfaces and cannot harm a pharmacy employee, then refusing to buy to the customer is very bad. During the time that the pharmacy employee demanded in raised tones that I leave, he could easily sell what I came for...
Laws must be followed, of course. But the laws do not prescribe boorish behavior to those who must comply with them.
According to the law, a puppy of this size does not even need to wear a muzzle.
It is a pity that, hiding behind the laws, many lose their human face.
I agree, the man is a professional pharmacist;) he is very competent, in his place, and will not advise you to buy too much, namely what is necessary!! thank you!
A good pharmacy is a convenient location, prices are lower than similar medicines in other pharmacies. Professional pharmacists will always advise and help you make the right choice of medicines.
A very competent and friendly male pharmacist. Prices for some medicines are lower than in others.
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Ника Косарева
Level 3 Local Expert
September 4, 2022
Served by a man with glasses, this is terribly boorish behavior in the 90s
I came to buy pills, I pay for them with a 100-ruble bill, and he gives me back and says that he is not a change point
I explained to him that these were not my problems and why I had to justify myself to him for my own money, he said, "if you were withdrawing money from an ATM card, then why were you withdrawing it if you could pay with a card"... ummm, what is this at all?! Customer orientation is zero, compliance with standards is zero, friendly behavior with the client is zero. The purchase was on 09/04/2022 somewhere from 15:00 to 15:18 in this time interval.