Reasonable prices, a wide range of services.
They clean well, at least really, and the jacket that was handed over was in good condition
I would like to shift the schedule a little in order to keep up either before work or after. It doesn't always work out in time
In fact, a very expensive dress was ruined. They were sent for dry cleaning again, new chemical stains appeared. The employees communicate in a very boorish way. They refused to contact the company's management. At the same time, they blatantly lie that there were new stains when taking things. You will have to write an official request to the main office and apply for damages and deal further with the authorities. It is very unpleasant, I do not recommend it both in terms of the quality of work and the level of service and communication with customers.
I took the stroller to the dry cleaners. The stroller was returned wet. I took her away because there was nothing to carry the baby on. I think it will dry out at home. The stroller dried up, remained dirty, but smelled strongly of detergent (they pretended to wash it). And they also tore off the handle! I do not recommend it! And the price for the service was not small at all! And I had to wait about a week!
I want to write a review THANKING this company.
I ordered the washing of bed linen with delivery, everything is on time, the linen is perfectly washed, ironed and neatly packed in film. I am very pleased and will continue to contact you and recommend you to my friends and relatives. Thank you.
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al1bi111
Level 14 Local Expert
April 27, 2023
Dry cleaning works until 17-30 in fact. Although the work schedule is indicated until 19-00. The reception point on Lenin Street is very often closed. Today we finally got through, the woman on the phone was talking impudently. When we arrived at their place, I behaved rudely. She offered me to work in her place, since we don't like the way she communicates with us. Since their salary is low, according to her, she doesn't care what the whole Edelweiss company looks like in the eyes of customers. It's a pity, I refused to accept the carpet, just out of spite, I didn't take a sleeping bag from another client, turned around and closed the point. The number of the manual does not give. Terrible service of course.
The carpet, which was rented earlier, was opened at home in the same condition as it was handed over, and there is also an unpleasant smell.
I don't know what and how previous users cleaned, but my down jacket, which I unknowingly washed in a typewriter, was put in order and it looked better than the new one from the store, although I was already desperate and wanted to throw it away. I recommend it!