Edelweiss
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Hotel Edelweiss
232 m
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131 review
November 20, 2024
Every year I come to this hotel from Russia for 3-4 weeks. Breathe in the mountain air, look at the mountains and nature. Getting to the city by bus 12 is fast and inexpensive. Well, or by taxi Yandex (2200-4000 maximum tenge from the city to the hotel). I am satisfied with the price of the hotel, cleanliness, the staff is very attentive from the manager Olzhas to the cleaning staff. I buy food in the city and store it in the refrigerator. I like being away from the hustle and bustle of the city. With eco-friendly air. I returned to Russia refreshed and minus ten years in health.
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April 14
It's a beautiful building from the outside, and inside there are common rooms for the royal chambers. It was once luxurious. The room is spacious and has a high ceiling. The furniture is old and dilapidated..
But the biggest disadvantage is the smell of mustiness or poison from cockroaches, they still did not understand. I had to sleep all night with the window fully open.
The staff (administrator) is well done, caring, good-natured.
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March 12
My son and I checked into the hotel on 03/09/25 after lunch. Before that, my son had booked a double room with two beds through the booking app. But upon arrival, it turned out that there was only one double bed in the reserved room. We were offered another room with separate beds, but more expensive, due to the fact that it is an "improved standard". We were outraged by this, but we were very tired after two days of driving with difficult weather conditions. We didn't have the energy to look for another hotel, so we had to agree. Then it turned out that the TV in the room was not working because of a cable TV line somewhere. There was a smart TV in another, empty room, and we asked them to put it on for the evening to watch a movie on the Internet. But we were refused after arguments and bickering on the part of the administrator. In the morning we left to look for another place to live. After all this, there was a very unpleasant aftertaste.
See original · Русский