On September 9, 2024, at 11 a.m., I placed an order for the delivery of a bouquet (for some reason, the moderators did not publish photos of the bouquet that I wanted to order, so I will not be able to compare it) for my wife on the anniversary. The delivery was supposed to be carried out from 18:00 to 20:00. At 17:20, a photo of the bouquet was sent for approval, which was collected by the florist (in the attached photos). For obvious reasons, I said that I was not satisfied with their option and asked them to assemble a bouquet according to the sketch on the website. In response, I was asked if I would like to cancel the order and was informed that the florist had made a bouquet of her available flowers, that the composition of the completed bouquet contained the same flowers as on the website, the color scheme was slightly different. They cannot collect a bouquet the same as on the website, since not all flowers are identical. Then they offered completely different bouquets as an alternative (a disgrace, not bouquets), and then they began to force me to cancel the order, which I did. I do not recommend these florists, wasted time, especially on useless correspondence with a person who does not understand the differences between bouquets in photos.
I want to express my gratitude to the Eden store for such beautiful flowers and plants!!! An excellent organization, a pleasant florist who told everything and correctly selected the right bouquet and plant ! The order was accepted quickly, delivered to the right place on time. Come to this fabulous place, you will be delighted with the huge assortment of flowers and plants and the atmosphere that reigns in it. Thank you for your work. Good luck and prosperity to you.
Greetings from St. Petersburg. It's not the first time I've ordered from a store on Stroiteley Street. I have relatives and classmates in Borisov. The girls work quickly. I would like to thank them and recommend this store.