During previous visits to the office on Mogilevskaya and Partizansky, there was not a very good impression of communicating with the girls from the reception. They are unfriendly.
Today it's already too much - I turned to the administrator Olga Kalygina, asked for two copies of the tests (I passed them earlier, paid for them). I was given one handwritten form, the second printed. When I asked to print out the second copy, she was outraged nervously in raised tones - what don't you see, everything is the same there - her face turned red with anger. P.S. She did not give the second copy ...
Why hire such unbalanced women as administrators? also to a paid clinic... She can't be allowed to see people.
The face of the clinic is called... The mood is spoiled
It is also wild that the clinic does not have a single CRM system - doctors do not see my tests, examinations, etc. on the database. The 21st century is in the yard, Exanovites..
Administrators should optimize or better systematize their work, sometimes they are very slow or forget to call a patient for an appointment. The big disadvantage is that they do not send the test results by e-mail. I visited one doctor - Rudenko, polite, tactful, a specialist in her field, explains everything in an accessible way, prescribes the required tests and explains why and why. The atmosphere and the atmosphere are pleasant, which cannot be said about the other room at Avtozavodskaya.
Thanks a lot to Anastasia Anatolyevna Glushkova for her professionalism. For 7 years we have been going to ultrasound only to her, she is a doctor from God.
Today I was at the Exan medical center, I needed to do an ultrasound of the peripheral lymph nodes (I do not know exactly where to do an ultrasound myself, because the doctor did not say).I came to the office and the doctor Alexey Kozlov was there, I politely greeted him and immediately said I couldn't hear well.And his expression showed me a disgusting emotion and started talking rudely to me and rudely asked where to do it, I replied I don't know because no one explained it to me.I showed it on a piece of paper and that's it.What kind of doctor is disgusting behavior???
The medical center is located right next to the metro. The ultrasound doctors were polite and positive, the atmosphere was friendly. I wanted to take an analysis, but in the medical center the result will have to wait much longer than in the laboratory, but the price is twice as low.
I really like this medical center. the service is always good and comfortable. Only last time it was accepted with a delay of 30 minutes.and at the same time I sat and waited.and they never apologized.That's why I took off one star.
This is not the first time I have applied. Good service, and personally I am especially pleased that they do not prescribe pacifier pills for 100,500 rubles, as in the same lode.
The service is very good. We were late for an ultrasound with our daughter, but we were accepted, we only had to wait a little, because the next patient was accepted after us.
It is impossible to get through. I listened to music for 10 minutes, the operator did not answer, it is not possible to sign up through the website, no one called back. Disgusting.
It's not the first year I've been going there for an ultrasound scan. There were also narrow specialists. Service, cleanliness, punctuality - everything is great!