The hotel is being renovated, they are sawing and drilling all day. The room is very smoky. Plastic windows do not keep sound insulation at all. There is a road next to the window, it feels like you are sleeping outside, it is very noisy in the room. They asked for an iron, they said that they did not provide it.
There was a problem during registration. The hotel refused to help and refused to give back the reservation without penalty. Although the fault was completely with the hotel and nothing was said in the check-in rules, which prevented us from checking in. Only Booking helped to refund the payment in full