The assortment is excellent, but somewhat resembles a Soviet Department Store. First you write out the products, then you pay, then you go to the warehouse, you stand in line for receipt, if you need documents, after receiving you go back to the cashier for documents. Considering that there are not many places in the city where you can buy everything in one place and at an affordable price, you can turn a blind eye to these amenities.
The company operates on 5+. All staff is responsive, they know the product (description, characteristics). The quality of the product is excellent! the assortment is on top.
Delivery of goods to the customer in the warehouse. It's terrible. Long. They are rude. There is no way to check. The correctness of the issue. . There is a constant emergency situation in the territory.kara.trucks of clients' cars. Gazelles. In general, to pick up your goods in the car. It is necessary to be very careful. It totally sucks.
The range is very good, the prices are also good. But the delivery of goods from the warehouse takes a very long time. I really hope that the staff and the pick-up area will be expanded for retail.
There are many managers, the search and payment will not take much time.
There is lunch at the warehouses at 12:00-13:00
If it's a small thing, you can quickly pick up the goods.
Basically there is no place in the parking lot from the outside, immediately drive through the barrier
The company is primarily focused on large buyers, so there is only one manager for individuals. The uncle copes, but, firstly, he is alone, whereas there are several "managers" for all other types of buyer, secondly, he does not consult in the usual sense, i.e. he will not walk with you near the showcases and tell you how many amperes the terminal block is designed for and how it differs from another, why in another, the grease inside and in general, the uncle will not represent the goods. You HAVE to come and quickly dictate the list of products in the correct designation. And thirdly, we need at least one shift worker who can advise in the Kazakh language. It's not right and counter-productive to do this to customers.
In general, the company sells high-quality goods, there is a lot for electrics, I can recommend it.
A decent store. The staff is very responsive - the first purchase had to be partially returned, with the second purchase they helped to choose the product.
I don't remember such a Council of Ministers since the USSR)). It's tinny. The electrician said to buy a pack of some plastic fasteners, a trifle. I came across the city to this "elite", "coolest store")), how to buy ha), took it and left? Nooo))). You need to stand in line for 10 people to get to the only manager who serves physicists, after a thorough report, he writes out a bunch of pieces of paper and sends it to the cashier where the same queue but no longer only pays but issues invoices and so on, OOO gods)), then you need to go and find a warehouse somewhere on the territory that I would like to find someone there who will give your pack of some kind of plastic stuff. I haven't set foot there, it's the worst I've ever met. A lot of wasted time, I went to the bazaar last time and bought it cheaper and faster, much faster. I don't recommend it, darkness.
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Руслан Джуган
Level 10 Local Expert
April 17, 2023
A store with professional managers who will help you choose the equipment. Huge warehouses littered with products.
Faced with a REFUND situation. No complaints, NO problems, they took everything back and returned the money. Everything went perfectly with a smile on his face. Prosperity and long years of work.
The company is good. I took the cargo from them. They are shipped all over Kazakhstan. The only thing is cramped on the territory. It is not convenient for a large car to turn around
It's a pity the company seems to be good, but the employees and their relationship to the customer are wrong, you can say careless, the main thing is to pay and that's all I'm doing!
We ordered a LIE on a special order, the cost suited us, even made a 10% discount. Everyone was waiting for a bill from them for a trifle for a week, WE are interested in THEM, they say, guys, where is the bill for payment why is it so long. I explain that they say they lost the claim and all the documents from the VRU of our OK, after which they discussed everything back, they billed without a 10% discount.
Although they offered us a discount everywhere, ok, they paid for it, they just started to be interested in the expense, in general, they accused us that we had paid first and now they allegedly came and asked for a discount. This is not what they took away, they brought me home, it turns out that I am LYING not what they ordered, since ours is more expensive.
In general, the promised lies to do in 3 days turned into 15 days of nerves and money, it has become golden for us.
The service is poor, the sales department, until you run into them, they do not move on the scuds, so in general at lunchtime you will not find anyone, I understand the war is a war and lunch is on schedule, you can take turns to have lunch so that there is no queue, there is no place there, there is still a queue, you will not pass, you sit and wait for my assessment 👎
Dear management of the Electric Kit company, take action and in the future you may suffer from your employees who are not competent, punctual, negligent!
A good selection of electrical products, unflappable, competent sales managers. Of the 16 working managers, only one served individuals. Three served three legal entities, the rest pretended to work. As an individual, I stood in a long forty-minute queue, while I was standing in line, I wrote about the misunderstanding to the operator on the website, but was ignored, I wanted to drink from the vending machine, the machine did not work. And so everything is fine by the standards of the USSR. A queue, a steamed manager, crooked and arrogant warehouse managers and selectively vigilant security.