I have heard a lot of laudatory reviews about the institution, so we gathered together and came from another city on Saturday. We have reserved a table in the common room. Tables for 6 people are designed. At 21:00, only 2 tables were sitting, mostly people approach 23. We liked the music, the DJ was working, which pleased us, and the songs were not included from YouTube. Food and alcohol are delicious and inexpensive. Pizza and pad thai are delicious. Poke - fresh tuna, but a serving of 280g. People danced and rested, without rowdiness, because security worked and monitored the safety of the guests. We also want to visit karaoke.
And, by the way, it should also be noted that the toilets are clean and pleasantly smelling, it is clear that they keep order.
The service was terrible, they ordered a table for the evening, the tables were terribly dirty and sticky, they wiped themselves with wet wipes, the waiters came up at most 3 times in the interval from 19.00 to 01.00 all the time they had to go to the bar themselves…
We ordered one of the most expensive wines on the menu, it tasted like some kind of dampness, it's unclear how and where it was stored…
The administrator is incompetent, they ordered one salad, in fact they brought another, and the administrator made us wrong, and proved that this was the salad that we ordered, but we saw the difference from the menu, and when the receipt was brought, we still realized that we were right, but the administrator stood her ground…
Of course, I understand that there is one entertainment venue in the city, but at least the minimum level in which guests can feel comfortable can be maintained…
The service is super! We waited for the order for only 20 minutes, it was very tasty! I want to highlight the work of Egor the guard, put him at a table, a pleasant manner of communication, a cool cap and haircut! Neat, clean appearance! You can immediately see the cultural institution, not the dining room! Good luck to Egor and teeth to boot