Elektrosila
104 reviews
August 24
I recently bought a TV in the Electric car in the Arena. I really liked the consultant's help (I forgot the name). The store staff is very friendly and courteous. It was very pleasant to make a purchase, now I will contact this store for equipment and recommend it to my friends (there is something to compare it with, there was a negative experience in another store chain).
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September 23
In principle, a good store. I rarely go there, but I still made purchases. There are very good stock prices. I take off the star precisely for ordering a product that is not available in a particular store. That is, it is available everywhere, but not in Polotsk.And everything. The delivery time is 10 days or more. Not seriously.If it was fixed, then 5 stars!
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July 14
Unscrupulous sales consultants deceive people for money, constantly trying to offer you absolutely useless services and unprofitable goods. They sold a pensioner a phone for 1100 rubles with 5G, NFC and a bunch of pre-installed garbage programs that do not delete without root rights. On top of all of the above, they installed Kaspersky anti–virus for half a hundred. If you are going to buy anything in this store, send consultants far away from the doorstep.
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November 6
The manager in the store, in addition to selling an additional guarantee, knows nothing more and after a refusal in exactly 30 seconds returns to this guarantee and this is with repeated refusal and throughout the entire purchase process!! It was very unpleasant, I almost lost my temper, now I regret that I do not need to keep it to myself!
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December 20
The staff is top notch, always happy to help with the selection. The equipment they sell is of the highest quality. Everything is super
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July 3, 2023
Very friendly consultants, always happy to help. I recently purchased a robot vacuum cleaner, Nikita Demidenko and Tanya Potemkina helped in the selection. Very polite guys. The level of assistance is on top, as always. When I come to Electrosila to buy something, I know that Tanya and Nikita will always help with the choice, and I will buy the thing without regretting it)))
Well done, guys! Keep it up !
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January 25
Recently I wanted to buy a dryer. I came to the store, looked at the car myself, on the website. A consultant came up and said that the machine was bad and it was necessary to issue an additional guarantee for it. I refused. Usually, I agree to what the sellers offer, because I understand that this is their plan, but I'm not sorry. And I would agree here if they explained the pros and benefits to me, and did not call the product I want to buy shit. My intention to buy the product has not disappeared yet.
We went to the girls who make installments, the consultant brought a check (a white sheet with the amount of registration), in which the amount of this additional guarantee was calculated. I asked to do it without additional guarantee. Next, we make a request to the bank, the consultant comes running and says: you will not even have an ordinary warranty if the installation is not done by our master. (please note that to install it is to plug it into an outlet). I say: we will install it in March. He answers: within 6 months it is possible and brings me a receipt for the installation. For equipment not yet purchased)))
Fortunately, I was refused an installment plan). As a result, I bought it in another store, without rudeness, imposing unnecessary services and unqualified specialists. (I mean the consultant. I do not write his name for moral reasons).
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3
March 31
The same type of store as all those selling electronics. The staff is polite and qualified. Only one thing, but consultants casually, as in the 5th element, recommend to buy a product that needs to be sold first of all, as it seems...
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October 31
A good store, nice staff, and the prices are good. Everything is great
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May 25, 2023
Good location of the store, attentive staff, they will tell and show everything, a large selection of goods, there are often promotions, which attracts even more attention to use this store (near the house, and this is also not a little important)
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August 24
Polite staff. They will tell you what is better to take or what is better not to take.. They don't cram the goods in just to sell
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September 3, 2023
The store is super, the staff is at the highest level, we bought a washing machine today and a positive mood for the whole day from communicating with the store employees. I make my fourth purchase and everything is fine.
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July 22, 2023
Excellent store, highly qualified and friendly consultants. We bought a robot vacuum cleaner. They helped us find the right model for us.
I recommend this store to visit and shop.
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July 26
I was pleasantly surprised to receive a gift of a product for one hundred rubles and bought it for six hundred.
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August 9
I bought a lot of goods and was satisfied
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March 26, 2023
A store of various equipment ....I bought tablets, an Alice column, a sewing machine, a more expensive coffee grinder with millstones, bluetooth speakers and a lot of small things like mice, memory cards...I'm aiming for a robot vacuum cleaner..good consultants...everyone will find something for themselves....there are good discounts on everything, good notification...I recommend
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3
July 3, 2023
I wanted to buy a vertical vacuum cleaner, it was not available, I searched for 20 minutes in other stores, the consultant said that when they would bring it (within two weeks) If you don't like it, I can refuse.They came to the cashier, and without having the goods on hand, they are already making out an installment plan for me.I think it's outrageous.She left after wasting half an hour of time
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October 26, 2023
Male staff will introduce themselves rudely. They can leave the buyer without finishing the consultation on the product. I tried to buy headphones, they didn't let me try them on, they began to check only on demand.
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November 19
Pleasant staff, masters of their craft
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November 21, 2023
Great store. Thank you for the prompt resolution of the issue and for the detailed consultation.
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July 30, 2023
Friendly staff, a wide range of products, the consultant spoke in detail about the current promotions in the store
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January 16
A wide selection of goods, goodwill and respect for the buyer, purchased a kitchen hood.
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November 30, 2022
We are disappointed with the staff of this store. We came to the store to buy, went and chose the goods ourselves, as the staff stood in a bunch and ignored. After 10-15 minutes, the seller still condescended and came over to ask for help. To the questions "what is better", "what do you recommend", etc., he replied that some model is better because it is more expensive. We also heard the answer to all the questions that this model is more expensive, therefore it is better.
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February 11
The store does not work under warranty and in every possible way they find excuses not to repair the washing machine, the machine rattles terribly!!!
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1
November 21, 2023
A large store, a large selection of goods. Good service.
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October 24, 2022
Very long service, consultant Tatiana does not know the range and characteristics of the goods! We have been waiting for a box from the warehouse for a long time! Besides the fact that we waited for 40 minutes, she brought the wrong box. I no longer want to come to the store where such a seller works!
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February 23, 2021
The store is located inside a large shopping center, which is easily accessible by all means of transport. Polite and attentive sellers. There are a lot of products for the promotion. I bought a refrigerator, a slow cooker and other goods. And each time they listened to me carefully and recommended models that I was satisfied with. There is a delivery. I am quite satisfied with the service.
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4
October 15, 2021
A wonderful hardware store and more! The staff very quickly and promptly satisfied my requests and I left satisfied with the purchase. Special thanks for the help in the consultation to Nikolai Astukevich!!!
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3
September 26, 2023
Great store, good staff, nice prices
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1
October 29, 2022
A wonderful store. Kind and helpful staff. They helped with the choice, did not impose unnecessary goods and services.
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2
February 20, 2022
On February 18, we were in the store and what I didn't like in the first place was a rabid female receptionist who walked around in a scarf and yelled at the whole staff, forced them to approach people and impose goods, and the poor sellers just looked humiliated. For any kind of such conversations, there are five minutes in the morning and a management office, and this grief management is like "I'm shouting, I'm the boss.".. There are no words. It was just unpleasant to be in the store.
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May 24, 2022
A very cool store , friendly staff, very quickly helped to make a choice, I recommend
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3
December 8, 2020
I liked the store, a large selection of electronics and household appliances) A competent employee, Ilya Kashkinov, who easily and quickly disposes of himself, knows how to offer a product "beautifully", advise and help with the choice. I bought a smartphone, I was very pleased with the purchase.I recommend the Electrosila store to everyone) 👍🏻
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July 15
Everything is fine
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January 13, 2023
I brought the equipment for repair according to the guarantor, so the staff laughed, but they accepted and repaired it. As a good store, but the employees are not very
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October 15, 2021
We came to the store to buy a hair clipper. There was no salesman in this department. Let's go to the next department. They asked the seller to help us, but in response they heard that I do not know anything and cannot help you. I asked to find someone who can provide advice. He found a girl who told me she was having lunch. After my indignation, the girl returned to the department, silently gave the typewriter and left. The attitude towards the client is nothing!
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3
September 15, 2022
Very friendly staff, helped to choose the product, told about the pros and cons, well done!
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March 26, 2021
I have repeatedly bought electronics in this store (TV, phones, etc..).
A responsive team and a very competent and good leader.
They always go to a meeting when solving any issues.
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3
November 23, 2023
Fast and high-quality service!
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1
January 15
Excellent quality of service
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1
August 17, 2021
The store is super, we often buy there. Consultant Diana Golubeva helped us with the purchase of a dishwasher, told us everything clearly about each model and helped us choose the one.
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3
November 21, 2023
Good store, nice staff, good selection of goods
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December 8, 2020
I constantly make purchases of household appliances in the Electric car. I like this store, good service, never had any problems with the purchased goods. Those products that the seller advised were of high quality. The store has been on the market for a long time, I have been shopping since the opening.
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3
July 1, 2020
I bought a microwave in the electrosila store , I really liked it . Customer service is at the highest level, polite and always ready to pick up what you need, the prices are reasonable. In general , say goodbye , they will help you there .
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December 10, 2020
The coolest store in town! I buy here all the time, and I have never regretted it. The service is fast and high-quality, as well as very polite. Thanks again!
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November 16, 2020
I came to the store for a slow cooker, consultant Anna Pushkarova asked what exactly I wanted, offered several options, and told the + and - of each model, I am very happy with the purchase!!
Thank you very much!!!
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January 16, 2023
Any store depends on the staff in terms of quality.
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3
December 20, 2022
Nothing special, a home appliance store.
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September 28, 2021
A good choice, first-class consultations. Thank you so much for the help of the specialists.
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3
December 10, 2020
A good store! Great promotions and discounts! Competent and sociable sellers! Everything was fine: both the service and the product.
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