I would like to express my gratitude to the Electrosila store at 2 Rokossovsky for the excellent service. From the moment of selection to the purchase, everything went smoothly and comfortably. The quality of the product fully met expectations. I will definitely come back to you again!
I would like to express my gratitude to all the employees of the Electro Sila store, at 2 Rokossovsky Ave. In particular, Denis Kiselyov, a consultant, as well as his colleague Andrey Skoda and Victoria, the most charming cashier and administrator. THANKS
I bought a vacuum cleaner. One of the best consultants turned out to be in this place (I'm sorry, he's a little bald. Unfortunately, I didn't remember the name). I was planning to buy a Korean vacuum cleaner, but he talked about all the pitfalls and picked it up much better. I recommended to take a Chinese one, and the vacuum cleaner turned out to be very good for the money. I wish there were more such consultants. Thanks!
Excellent store, excellent consultants, pleasant service.
Politeness and knowledge of your product at a high level, I will definitely look in more than once.
09/21/2024 I contacted the store in the IT service, the guys very competently advised and helped in solving the problem. Thank them very much.
Plus, they helped with the choice of a vacuum cleaner.
Very polite and competent staff! I would like to express my gratitude to the consultant Vlad and the administrator Natalia! Everything was shown, told, advised. Thank you for your team spirit and great mood!
Shopping is now only here!!!
We are with my husband in the trading floor. Consultant Mikhail packed the purchases: two vacuum cleaners and two microwaves.
I want to thank all the staff and Mikhail personally!The guys work efficiently and competently! We came, chose, bought! And they helped to carry it to the car! This is not the first time we have made purchases here. Always satisfied!
Good afternoon, I bought an LG washing machine. I really liked the consultation. Specialist Vladislav Ivanenko told about everything very competently and to the point. Thank him for that. I also want to thank an employee of VTB Bank for making the installment payment very quickly. Thank you all for the good work
I was with this store today.
The quality of service is disgusting!
There is not a single seller on the floor.
All the employees who were beaten claimed that they were not sellers, and could not release the goods.
When I asked the manager where at least one seller was, I was told that the end of the working day was coming soon (it was about 20:00), and someone could leave, someone could go home.
I was never able to buy a kettle due to the lack of staff, and there was no time to stand and wait for someone to come, since it had already been spent a lot searching for at least someone.
I express my gratitude to the seller Andrey Skoda. Always tactfully, politely and professionally advises. When buying a product, we always refer only to it, because . we know that we will receive a comprehensive and professional answer from him. If possible, I ask Andrey to mark financially
I would like to safely recommend this store. I picked up a vacuum cleaner for my mother as a gift and I want to note the competence and goodwill of the staff. I was very pleased with the purchase and consultation.
They refuse to pay money for substandard goods (the marriage was confirmed twice). They are looking for new reasons to refuse. Service is delayed by deadlines. They are misleading on the phone.
By some miracle, my personal money was returned. Apparently, they felt that they had contacted the appropriate authorities. Do you want time spent? Then this is where you need to go.
I really liked the quality of the consultation: the staff is very polite, all questions were patiently answered, everything was shown, they were given to feel)) The purchased steamer is working properly, I am very happy with the purchase
+ the location is very convenient
The parking lot is large. The consultants are attentive, they helped with the choice of a refrigerator and a microwave. Delivery at the agreed time, the movers are positive.
Small assortment of the store. The consultants are not moving. The prices are high, although the quality of the goods sold leaves much to be desired. The product may be available on the website, but in reality it is not
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Show business's response
Светлана Максакова
Level 8 Local Expert
December 5, 2024
I turned to the service manager at the store on Rokossovsky. The girls Victoria and Diana solved the issue very quickly. I was pleasantly surprised. Here are such wonderful employees in all stores) Thank you.
A good store, expensive but high-quality, consultants are always rushing to help, they bought a gate, they did not buy a flash drive, they checked everything on the spot, there are no problems.
Many thanks for the professionalism and individual approach to the client, Anastasia's administrator and deputy. head Nikita Pavlovich. Competent, attentive specialists who hear the client. Thank you very much! Good luck and development to you🤑
Thanks for the service, I couldn't decide on the choice of a curling iron for a long time, thanks to the consultant I found a product that perfectly suits me both by criteria and price.
We bought a TV
We were very satisfied
The prices are good and there are installments
Very good and competent staff 👍🏻
There is no feeling of emptiness, it is clear that people do not just come to their jobs 👍🏻
We bought a refrigerator and a washing machine in the store! Advised by Andrey Khursevich! Nothing superfluous, without any water! Professionally, tactfully explained and told everything! And with the delivery of a man named Semyon, I would like to note his level of professionalism in relation to clients, such specialists would meet more often! Everything is on a positive level, the refrigerator was delivered (side by side) 120 kg, carefully!
I bought a robot vacuum cleaner on Rokosovsky. I am very pleased with the advice of the seller Oleg K. and the cashiers.
Oleg told me in detail about the different options and helped me decide what I still want. I am very pleased. And the person I gave the vacuum cleaner to is happy.
Thanks!
I went to the store yesterday. Natalia R., an intern, was at the checkout. She answered all the questions, she was very nice and pleasant. It's nice to go to such stores.
I did not receive proper advice, I did not receive a proper answer to my questions, the main thing for a sales manager is to sell the product, not to help with the choice
Polite and competent staff, particularly on TV. It would be more convenient if the store was located on the ground floor, because there are steep stairs and no elevator on the second floor. There were only two sellers for the whole store, but they consulted without water and very efficiently.
I liked the design of the specialists and the large selection of products. But the prices are overpriced compared to other stores. You can choose a good option for the promotion.
We bought a dishwasher in this store. There were a lot of people, but the consultant Evgeny Kosnikovsky paid attention to everyone and patiently, competently answered all the questions of interest. It was because of him and pleasant communication that we decided to buy (in the last store there was a feeling that we were creating inconvenience with our presence)
Evgeny, thank you very much!!!
Consultations 0. My husband and I went in and wanted to buy appliances in the kitchen, but... (there were no other buyers) they stood, no one came up to us, went to call, and the consultants chatted with each other, and I was such a mess *😄 prevented communication)))With such a look, he went with me for a consultation, that unfortunately we did not receive any advice or goods. We bought it in another place where customers are appreciated))
Thank you very much for your qualified help and very polite and attentive attitude to consultant Diana Goranskaya!!! A nice girl, explained everything in such detail, took into account all the wishes and was able to choose the right household appliances. A person does his job with a soul - it feels like it! We wish her further career growth and the realization of all her goals!!!