A pleasant team , a bright store , responsive sellers !
I bought a TV from the seller Alexander, a very pleasant young man, explained and told everything in an accessible way, helped with the choice!
thanks !
They gave the hair dryer to the service center to be repaired, since after 4 months of operation it began to blow only with cold air
We got the result that it is working properly. After picking it up and plugging it in at home, we noticed that nothing had changed. Normal air blows for half a minute and then it's cold without stopping. It is impossible to dry your hair
For the first four months of use, the hair dryer worked really well and dried quite well, now drying your hair with it every morning is a test
After demanding a refund, they told me to wait 2 weeks or more again, although I suffered with him for quite a long time! Waiting for the check, the agony of drying and waiting again to return the funds.
The staff is terrible! When they came to return it, they were treated terribly, even in the market they are warmer than there. We started looking for the Yandex Alice column, we ask where to find them and they answer us: "there on the left." Until you ask for advice, it will not help in any way
We have been buying equipment in the electric car for quite a long time and the third product is defective. We bought a vacuum cleaner, it no longer works, we just wasted more than a thousand Belarusian rubles, bought a hair dryer for 500 Belarusian rubles, and it is also faulty!
The result is this: that the equipment is faulty and nothing is being done about it, the staff does not care at all for everything and everyone
I was in this "store" on December 31, I had to buy a gift for my wife (a hair iron). Of the 3 consultants in the hall, no one could even advise which iron, 2 did not fit at all, the consultant who had been working there for no more than 2 months handled everything, although we did not know the product. we found a better iron through Google, and it happened after 30 minutes, because we were waiting for a "miracle" consultant who would help us, I do not recommend it.
I liked the store and the staff. Everyone was very polite and courteous. I bought Sony 520 wireless headphones. The fact is that we came to the store half an hour before the end of the work of a representative of VTB bank, to whom we needed to get and find out about the installment plan. And the girl (I don't remember her name, unfortunately) kindly agreed to make an application, despite the fact that there was a little time left before the store closed. The manager who served us, Vladislav Sinyavsky, calmly and non-intrusively carried out the purchase. At one time, some nuances arose, but the excellent deputy head of the store, Marina Leonidovna, helped to settle everything. It is very pleasant, so I express my gratitude to Marina Leonidovna and Vladislav.
We are very grateful to the employees for their kindness and good mood. I really appreciate the customer orientation of the staff. Overall, the atmosphere in the store was welcoming and pleasant. It's not the closest store to my place of residence, but I'm the kind of person who prefers to go where nice people work)) In general, I liked the store at this address. Good luck to everyone!
Thanks to Andrey for the professional advice. We have selected all the necessary equipment.
We were very satisfied.
We will be happy to return.
Good luck and prosperity to you.
The goods are normal. Different price categories. But! I support Evgeny Moguchevo's review of the sellers in the departments, and about their imposing their opinions on the goods. I shop here several times a year, and I'm tired of their learned script about the low quality of the product: - And why did you choose this one? So this is cheap China! Therefore, YOU DEFINITELY NEED TO BUY AN ADDITIONAL two-year or three-year WARRANTY.. When I buy a fan, they tell me that the fan IS UNRELIABLE, BUY AN ADDITIONAL WARRANTY. When I buy a vacuum cleaner - this particular brand is UNRELIABLE, BUY AN ADDITIONAL WARRANTY.. Today I'm buying an aerogrill, the most expensive model presented.. Again, literally: - CHEAP CHINA, UNRELIABLE, BUY AN ADDITIONAL GUARANTEE... The seller starts an inappropriate discussion almost on the topic "how much is roofing material in Odessa"... So maybe your sellers are UNRELIABLE? I will not teach the store how to make a profit, but from this constant imposition of an additional guarantee, and how it is done, it is both funny and sad at the same time... I do not want to contact such sellers for advice. From my experience, most often the salesperson in the department knows little about the different product models and their characteristics. It is easier to read about several models on the Internet, study the issue yourself, and then go to buy goods in an Electric car.
I thank the staff of the Electrosila store on P. Glebki str. 5 for the fast, high-quality service. Special thanks to intern Pavel and deputy store manager Victoria.
There is no limit to indignation !!!!!!!!!!!!!!!!!!!!!!!! I have been making a second purchase in the last two months, and again a defective product. Consultant Konstantin did not check the product. From now on, I will not make purchases in Electrosila, and I will dissuade my friends!!!!!!!!!!!!!!!!!
Consultants go about their business, communicate with each other, and look at their phones. When you turn to consultants, they turn around and leave. You have to find the right product all over the store yourself.
I looked at the address, remembered and decided to write my review anyway.
Most of the reviews for the 5th check-in are frankly empty, without any specifics, more like paid ones or those who simply boom boom even in choosing a hair dryer: thanks to consultant Ivanov, helped me choose, I'm happy.
I will describe my experience of interacting with this store.
The TV is broken. After analyzing the information on the model, which is not advisable, we decided to take a new one. After reviewing various models, taking into account your budget for reviews, reviews, clarifying some nuances on the forums, I stopped at a specific model. Since at that time they were sold exclusively by Electrosila, I went here. I wanted to watch it live, at the same time, if something is compared with something.
When I came to the store, of course, a consultant came up to me. Guy
I bought a phone a year ago. They very persistently imposed an extended (it is also an additional) guarantee. They claimed that in a year, if everything was in order, the money would be returned. It turned out that bonuses are simply credited to the card, of which, when buying any inactive product, they can pay 15 percent of the cost within a month. That is, it is necessary to buy 2000 pieces of equipment from them in a month. When I asked why they didn't explain this at the time of purchase, all the consultants and cashiers silently smiled mockingly. I felt full.... A scam. These conditions were not specified anywhere in the contract.
Many thanks to the Cartel manager Alexey for his professionalism and correct attitude to the client! The store as a whole is excellent, a large assortment, responsive staff
I would like to express my deep gratitude to the deputy head of the department, Marina Bratkovskaya, for her high professional service and sensitive attitude to the customer. I will be a regular customer in the store
I want to praise Roman Obmetko (tablet consultant) for a decent job, professional help.I helped to solve the issue on the tablet.There are no words to describe it.Just thank you so much!!!I hope the management at least awards this employee
Specialists impose on themselves what they need to sell. I came for a specific vacuum cleaner, 5 minutes was my choice. When they realized that there was no point in convincing, the angry ones went to the warehouse to get my vacuum cleaner. That's the attitude.
I thank the employees for their help in setting up the phone, I thought everything was already lost, they sent it from store to store, they helped here, thank you very much!))
A very good store. A wide range of products. An individual approach to each customer. The quality of consultations is at a high level , all sellers know their product and are able to present it correctly, choosing exactly what the buyer wants. Thanks for the work!
An ordinary home appliance store, nothing special. I will say one thing, if you need a good computer or laptop, then you are definitely not here.
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Show business's response
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Валерия С
Level 3 Local Expert
January 6
The consultants are excellent!) When you enter a store and hear a whisper, "these won't buy anything," you can immediately see the network's service. The guys forget that this is not their store, but they are ordinary employees ;)
I bought an LG washing machine, attentive, unobtrusive staff. Pleasant sales consultants. Thanks to Nikolai, as well as many thanks to the master of the washing machine installation Vladislav Shibeko for his professionalism and precise work.
We bought a washing machine, traveled half of Minsk, consulted with sellers, then looked at prices and reviews on the Internet for recommended models. In the Electrosila store on Prytytsky, all the stars came together. The price is the best in the city, the reviews are good, thank you.
P.S. I spoiled the picture a little, very intrusive.horantia for a lot of money.
I want to thank Artyom Rybkevich, this specialist is very experienced, (probably has been working for more than 5 years) helped me choose a vacuum cleaner, it still works! 🥹
We bought a slow cooker. I was disappointed that there were only two pressure cookers to choose from, and that there was only one consultant (we waited a decent time). However, this one consultant (named Sergey, by the way) explained everything to us very well and calmly. He helped us with everything, and at the same time did not advertise to buy for us. I was really enjoying it) The place itself is pleasant, the assortment is good (Not counting pressure cookers)0)) ). Initially, I planned to put 4 stars, while waiting for the consultant, I saw a Q&A code with a place in Ya. Maps and came up with the idea to write a review, but as I increased the rating for a really pleasant purchase. 5 stars!
In November 2021, I bought a Tefal vacuum cleaner robot. It's a good thing for a house. When buying, the consultant insisted on purchasing an additional warranty, saying that anything can happen to the vacuum cleaner (step on it, push it, etc.). He guaranteed that this warranty would cover non-warranty repairs 1 time. When attaching the nozzle for wet cleaning, the attachment of the nozzle to the vacuum cleaner broke. As a result, the vacuum cleaner does not perform the second function (wet cleaning). When contacting the store where I purchased a vacuum cleaner, Minsk. Glebki str., 5, I was told that this additional warranty does not apply to the nozzle for wet cleaning (the consultant claimed that the warranty would cover any mechanical damage). The warranty also does not specify that it does not apply to the wet cleaning nozzles for the robot vacuum cleaner. I left a comment in the book of reviews and suggestions. NEVER SETTLE FOR AN ADDITIONAL WARRANTY. EXTORTING YOUR MONEY.