Elektrosila
131 review
March 23, 2024
A large selection of computer peripherals.
They work under the order.
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October 26, 2023
Great store and competent sellers, shopping only here)
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May 8, 2024
A good selection of products and a lot of new products
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October 12, 2023
A good store, a large selection and very competent sellers!
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August 26, 2022
The store is excellent, the staff of this institution are polite and attentive. They will ask you what you are interested in and tell you everything about the device. But the prices, in principle, are different for everyone.
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January 19, 2022
I do not recommend it.
I bought an LG microwave oven. A week later, there was a knock in the plate drive (it began to rotate with a delay). I returned it to the store to be replaced with another one. The exchange was made 1.5 months later! We were waiting for the faulty stove to be repaired and returned to the store. In the new one, the same defet was found after half an hour of use. When I called the store, I was assured that it could be exchanged for a repaired one. Bottom line: when checking (within 1 minute!)the store did not notice the defect, refused to make an exchange, they began to convince me that it allegedly seemed to me that it was defective!! I apparently have poor eyesight, and a lot of free time to carry goods back and forth!
The staff is polite and great when you buy something. In other cases, the approach is: all problems are your problems.
P.S. I don't expect an answer from you. I just made conclusions.
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May 21, 2021
Like all shops of the Electrosila network, the assortment is large, the location is convenient, there are no hardware stores in the nearest area.
But not all consultants are literate (they do not know the characteristics of the assortment), but maybe I have come across such. In principle, this problem is found in many stores.
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October 18, 2021
I want to leave a review regarding the company's cooperation with questionable partners. I think this is extortion of money from the population. We bought a TV in 2017 and sold the services of the guarantor service together with it under the pretext that after 4 years we can return the money. And so I contacted the company today, and was refused, since the sale is in the contract on September 16, 2017. Which means it's already my problem that I didn't apply a month ago. In 4 years, you can forget when you bought the product! I didn't come in six months or a year, just the human factor! They sold my mother an extra service, as they usually like to deceive us with such a lure - a refund, but in fact it turned out like this - they fed the left office with money. DO NOT TAKE SERVICE OFFERS FROM LEFT-WING OFFICES, and if you do, set an alarm clock for 4 years, because they will not call you and remind you, but you will forget! Minus the company for cooperation with such underground offices!
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October 10, 2023
Polite staff, quickly helped to decide on the product
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September 14, 2024
Cool store
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December 8, 2023
A good store, a large range of equipment!
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December 28, 2023
A great store with a large assortment.
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December 26, 2022
A good young team, high-level service.There is always a variety of goods!!!!
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November 7, 2024
Everything is professional
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October 26, 2022
Wonderful staff. We helped with the choice of a TV. The level of service is excellent! Thanks
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April 19, 2024
A good store, polite staff!
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3
November 1, 2023
It is not the first time I have applied to this store, and every time I am satisfied.
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October 14, 2020
A great store, I ordered a PHILIPS TV, it was delivered from another city, brought, unpacked, shown. I especially liked the work of sales consultant Sergey Mitrakhovich, a competent employee who knows his business perfectly. I received the most understandable and detailed information. We compared them with other models, conducted the tests I was interested in, and even discussed another model of the TV I was interested in, which I will come to you for!
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April 17, 2023
Prices are highly inflated, and sellers are something... They are very intrusive, but there are those who don't care at all...
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November 22, 2023
I put a strong four for competent staff
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December 13, 2023
Our family likes a good store.
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January 6, 2022
I bought a watch here. Everything was fine until I met a consultant. Dmitry's name seems to be, he's tall. After my refusal of the guarantee, she started talking to me on "leave me alone", showed nothing more, did not tell me anything. After the payment, he almost threw me this box and left.
An unpleasant feeling remained
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3
September 17, 2023
Excellent choice and quality of service
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1
March 22, 2021
Well, what can you say about the store..
At first, I was too lazy to write anything, since everyone knows perfectly well that almost no one reads comments and they are simply meaningless..
But by purchasing a Samsung a72 phone, I discovered a discovery, the staff who work there quickly saw the fire in my eyes, and immediately did their job, convincing me to take this particular model, telling all the advantages about it, while showing everything in practice. To the administrator Anna Kotovich 🤔if I'm not mistaken, special thanks for the competent advice and good mood, which is more necessary than ever for all of us🤗
P.s. I advise everyone to visit this store 😉
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August 5, 2022
It's a terrible store, the sellers are doing nonsense. They stand and talk to the consultants. Although you can't call them that. Help when choosing a product is 0. It is better not to go to this point.
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December 23, 2020
High quality of service, the staff is at the highest level, everyone is polite and ready to resolve any issues that arise with the selection or registration of documents, equipment, and so on, I want to mention employee Sergei Tugolukov separately for his professionalism and excellent work, his personal rating is 10/10
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October 15, 2022
A very good attitude towards customers, that the sellers, that the cashiers are very friendly. I will come back again
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September 24, 2024
Everything is super
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November 27, 2022
Good sellers, detailed advice on the product. I am happy with the purchase
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February 19, 2022
I bought headphones and changed the refrigerator under warranty.If it were possible to put 6, I would) High level of professionalism of all employees)
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December 28, 2021
Dmitry Muromtsev is an excellent seller!! Thanks to him!! I usually don 't write reviews, but for Dmitry 's sake, I don 't mind words of gratitude !! Thanks for the consultation!!
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June 29, 2021
Every time I visit this store, I see some squabbles and scandals between its employees. Moreover, in raised tones, in the trading floor, and not even shy of customers.
Do they really have such a nervous and thankless job?
Or managers just need to work on the culture of behavior of their staff.
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February 28, 2022
Excellent staff, competent sellers. I bought a TV and was very pleased.
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3
May 19, 2024
Great store
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October 22, 2020
A good store, we bought a Bosch oven. The seller Artem gave competent advice, told all the advantages and disadvantages, drew a parallel with other manufacturers, which made it possible to make the right choice.
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December 28, 2021
A good place, helpful staff, helped to find the right thing. Everything is great 👍
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October 25, 2022
Decent assortment and friendly staff
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July 25, 2020
I bought a smartphone here. We pre-selected it on the website and ordered it just to come, pay and pick it up. The manager called back and confirmed the order.
Upon arrival at the store, the consultant tried to sell another model for half an hour, and reacted very poorly to requests to give me my order.
When I finally agreed, it turned out that this phone was 100 rubles more expensive at the checkout. As a result, the staff spent another hour to make a discount to the price on the site.
To come for a pre-ordered phone and spend an hour and a half on it... It's STRONG.
I will not buy any more here and I do not recommend it to you.
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October 30, 2022
I do not recommend it, not very nice price tags, stupid sales consultants
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March 14, 2024
Great store
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November 9, 2021
The store is not bad. But as for me, the range of products is small. The consultants are not very talkative.
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June 29, 2023
Discounts and installments are constantly surprising
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July 13, 2020
I would like to express my gratitude to the Electrosila store, especially to the polite and helpful staff. I do not agree with the previous negative review. Because I have repeatedly addressed various issues myself, and they have always been resolved in my direction - promptly and professionally. Thank you for your hard work!
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May 9, 2021
The staff is very pleasant. Thanks for the help with choosing a laptop. I use and enjoy it)))
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November 5, 2021
A great store. I brought you to change the headphones a day after purchase, for more expensive ones. They changed it without any problems.
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August 29, 2023
Excellent service
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October 25, 2020
A good selection of equipment and pleasant staff.
Special thanks to Daria Komleva for her help with the choice.
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April 19, 2022
Excellent sellers, cashiers always offer a bag☺️
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March 5, 2019
We bought a phone a year and a half ago. We were literally "shoved into the shoulders" of the "Garant service premium" service for 18 months. And they explained that after this time, i.e. 02/22/2019, we will get this money back if we do not use this service.The deadline has come, I have not used the service, NO ONE WILL RETURN THE MONEY!!!! If you want, write an application for a refund and you will be refunded with BONUSES to the bonus card!!!!!With these bonuses, I will be able to pay only 15% of the cost of the product!!!! The question is, WHY DO I NEED BONUSES??? For the whole year and a half, THEY used my money, they did not provide me with any service, and they are not going to return it. Isn't that cheating!!!??? People, we are just being bred!!!! Never use this service, and in general there is nothing to do in this store!!!!!!!Take care of your money and nerves!!!
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July 9, 2020
Sellers do not know the product, they look at it on the computer. The manager has no answers, but they could have looked at it themselves and so on. The staff does not solve controversial issues at all. I won't ever go there again. This is the worst purchase and the most terrible staff
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