We took a laptop to a student with an extended warranty. The sales consultants assured that this guarantee could be applied for any breakdown. In the summer, the child filled in the buttons. It was given under an extended warranty. The buttons were changed more than twice (!!!!) months, and they were sent again, since the service did not fix the problem. Now the laptop won't turn on, they brought it to the store, and they told us that the warranty can no longer be used, because it has already been used. Where have your consultants been before????? Why didn't anyone explain???? Moreover, the usual guarantee cannot be used, since we have already used the extended one. As I understand it, the extended warranty is a SCAM. I'm sorry for the nerves and wasted money. If it were possible to put 0 stars, then I would......
I'm happy with the store. Profitable promotional discounts are often held. I went to the store for a new blender, I was very satisfied with both the product and the quality of service. I would like to mention consultant Victoria for her tact, politeness, competence and (most importantly for me) non-intrusiveness. I received clear answers to the questions I posed, as well as recommendations for the proper operation of not only the goods I purchased, but also others. Thanks!
Alice bought the station, special thanks to the sales consultant Angelina, a very nice girl helped us figure out the choice
of the station, it works perfectly
I am very happy with the shops. Good service. Consultants show an individual approach to each client and competently select the product according to the identified needs. In particular, I would like to thank Stepan's consultant for helping me choose a washing machine for my mother
An extensive range of products. Always at hand what you need! The prices are more or less pleasant. There are always a lot of promotions. I bought wireless headphones not so long ago, and I was satisfied.
An elderly relative's phone broke down. I found it at a good discount in this store, placed an order. Knowing the reputation of the store, he warned her to refuse all additional services. After the purchase, we call me back and still yes, we sold the film to the phone for a lot of money, 2.5 times more expensive than in the city. Very unscrupulous sellers.
Having visited this store in the hope of finding the necessary product, I was extremely dissatisfied with the communication of the staff between each other. Where is the collegiality? Why are the consultants/administrators or what kind of hierarchy here yelling at the whole store at each other, making such a face, saying, "what have you dug up?", especially a gorgeous blonde girl sitting at the checkout/checkout counter.
they rudely respond to visitors if they are interested in the product, in a negative tone they comment on the buyer's conclusions about the product, allegedly you do not understand.
I would like senior employees to understand what position they hold and behave accordingly, and not putting on a suit, they think that they have already achieved everything.
I give 3 stars, because we have not been able to adequately talk to the staff.
Pleasant consultants. They patiently answer questions and suggest what is better. This is the first purchase within six months. I advise everyone, I will come again. A large selection.
Thank you very much to the staff of the Electrosila store! Very polite and helpful consultants and cashiers; they will always help you make a choice. And there are often very good discounts and promotions! Good customers to you!
Why go to element 5 when there is such a chic electronics store, consultants are professionals in their field, they work for people and not just to sell, and the goods in this store are 100% high-quality, but if suddenly something broke or happened or you are just a handyman, do not worry there is an extended warranty,you everything will be fixed and changed. Well, there is always a regular warranty, the service works quickly. Come here 1 time and you will always buy something there
The store is quite large, and the choice seems to be good, but for some reason it still feels like I went into a small shop - probably the 2nd floor is not the best solution. There are no questions for the staff.
Hello. Thank you very much, the staff of the Electrosila store in Pinsk, for helping to determine the choice of goods, very polite consultants, explained everything. We will be glad to come back for more shopping. Good customers to you!!!
A very wide range. However, consultants selling phones and other gadgets are amateurs. Why make obvious incompetents out of buyers. Learn from the psychology of communication and sales, and do not accept obvious amateurs.
The staff is very polite. In this case, with today's purchase, Stepan Gladun. The consultation is at the highest level. All the documents were processed very quickly. The employees are very polite and considerate.
The service is at the highest level, the store has been very transformed, the sellers are friendly and attentive. Special thanks to the girls at the checkout for the fast and high-quality service.
The product is of poor quality. They are constantly trying to put something unnecessary in. I bought a washing machine, it was not finalized six months before the warranty. I bought a refrigerator, worked for a little more than six months after the warranty.
The prices are higher than in other stores. The staff is too annoying when they just came in to take a closer look, and when they came in to buy, they just don't exist... We waited for 10 minutes, then left.