The work of the staff is 5 out of 5, polite, adequate, everything is fine.
Hotel 2 out of 5. there is no kettle in the rooms at the ski base... one bottle of water for two people for two days. there is no ventilation in the bathroom, or rather it is there, but it is sealed with a bag. it's time to change the trays and watering cans in the shower, and clean the shelf for soap accessories from the dirt layer. There's a lot of noise at night, kids running around, drunk people yelling and laughing, and there's no administrator for that. but you can't bring food into the rooms.
The rental is 1 out of 5, the equipment is dead, even destroyed, they do not know how or do not want to rearrange the fasteners, they do not know the dimensions of the snowboards. they don't monitor how the equipment is handled.
The tracks are 2 out of 5, there is a lot of ice and rocks, they do not look after people who do not have a brain, they do not explain how not to behave on the track.
The restaurant is 4 out of 5, the food is delicious, but the price tag is too high.
In general, the price does not correspond to the services provided.
Overall, it's not bad. The room is clean, everything you need is available. Among the entertainment is a swimming pool. The food in the restaurant is delicious, but expensive.
An excellent choice for those who want to learn how to snowboard or ski
For beginners, the most important thing is that there are steeper slopes, who already know how and have learned to ride, but the tracks are not big and there are only two of them))). And you can also ride between the trees.
After the Electricity, you can go to Almaty. There are more picturesque mountains and more trails.
Good location, convenient cable car. If only there were lighting, at least at 7 a.m., the winter day is short, it would be possible to extend the riding time.
Not a bad place for the whole family. Instructor Timur will teach anyone to ski in an hour, I recommend going in the morning, fewer people and trails after the snowmobile, it's a pleasure to ride, one minus the slow lift, and so in general everything is more or less acceptable
We were at the beginning of the 23rd year. We were neither in the hotel nor in the restaurant - it was purely a mountain.Well, it's not very good. The retrace for beauty is probably there. A third of the route is ice. But the weather conditions were like that - there is no claim, just a fact. We will go again only because of the lack of other options nearby. But there's a lot of snow this year, maybe I'll change my mind
The water in the pool stinks, the shower stalls do not close well, the water in the largest pool is not heated, no one is watching the behavior of the pool visitors... They are probably waiting for an accident to happen (((
I rested there with the children in the summer, I really liked everything, and the prices are not too high, as some write, the same as in the city, and then I know that I will really relax here, three pools, a gorgeous summer garden, delicious cuisine, an unpleasant atmosphere, so come you will not regret!!
The owner's idea was not bad to make a pool in the fresh air, it is clear that a lot of money has been invested, but as expected, the staff is impolite, the managing director is generally rude, talks to customers with obvious disrespect and sometimes even with aggression. We wanted to spend a pleasant evening with the children, but in the end we got disappointed and offended by the staff, not a foot more until they learn how to treat customers with respect. And the price, of course, I paid 30 thousand for my family, for an hour and a half of swimming in a pool that stinks of chlorine, and they also gave me a hard time.... The managing director is just rude. Disappointment.
Service, room-everything is above praise! Until we arrived, we thought that the prices in the restaurant were high, but once you try it, you immediately realize that the food is worth it. The number of deer around the hotel is higher than the number of people...
Firstly, excellent instructors, I got on skis for the first time, and I am very happy: attentive, explaining everything, they let me go down myself, with their support. In general, if you study, then here. At the same time, separate a sufficient level of service.
I am delighted with everything. Such a charge of positive energy from this place. A cozy hotel, delicious, homemade cuisine in the restaurant. Good staff.
I want to come back here again and again.
They called and asked if there was an opportunity to go skiing? We were answered: "Of course we are waiting!" We arrived, went to get skis. We were stopped, they say, the weather has worsened! We are at a loss, why then invite us, since the weather is bad?! There is no answer. They asked me to wait for an hour. And then nothing happened, the highway was closed and we could no longer get to Borovoye. It was only after an hour and a half of waiting in the car on the highway from Kokchetav that we were allowed to pass. A natural question arose: if there is a negative weather forecast, why engage in deception and put people in danger?
A good place for a family vacation in summer. 2 swimming pools, 1 for children is warm and not deep, 2 for adults the depth is from 1.5m to 1.8 somewhere.
A great place for not very advanced skiers. There is a ski equipment rental, a lift, a hotel, a restaurant. The hotel is a bit expensive, but there is no alternative. The slope height difference is 200 m. I recommend you to visit.
A great place to relax not far from the capital! And go skiing, and sing karaoke songs, and enjoy the chic cuisine, and just sit by the fireplace, everything is possible! Come, you won't regret it
I was at a motorcycle festival in the summer. It's a great event. Friendly hosts, tasty and inexpensive food. We had a good time. There is no natural reservoir, but there is a basin.