Solid 5 stars, good hotel, great location, close to Mall of Emirates for big purchases with its Sky Park, and inexpensive supermarkets with small items. The hotel has many guests from very different countries. If necessary, they can invite an interpreter. The rooms are spacious, the kitchen is varied, the staff is polite. Among the disadvantages, the hotel is already old by Dubai standards, daily room cleaning is not done very efficiently, so once every 2-3 days the cleaners are supervised by the manager and these days there are no questions at all. The chef does not succeed in Russian cuisine, an internship is clearly needed, olivier looks like porridge, and borscht looks like butter soup, but he clearly knows how to cook other dishes and is quite tasty. The transfer to the beach has to wait in line, because the minibus makes a circle in 40 minutes, but there is not always a queue and very much depends on those who want to swim on the beach, because there is a swimming pool and spa on the roof. There is one regular outlet in the room, the rest are for an American plug. The overall impression is an even 5 stars, but I would not put 6.
We had a family vacation in early November 2024: 2 adults and a child. The room was given a large, spacious one with a huge bed, a sofa and an armchair. The staff is friendly, the food is delicious.
A special love is the pool with Jacuzzi on the roof. You can sunbathe and swim)
The Mall of the Emirates and the metro are within walking distance, so it was easy to get to any place in the city. I advise you!
1. Reception. the staff speaks English and is responsive.
2. Water, ice, coffee capsules, bathrobes (2 types) and other consumables will bring as much as necessary, but not always quickly.
3. The room originally had a persistent tobacco smell, plus the noise from the construction site (the building behind the hotel), was changed without problems. There are no beautiful views from the windows, the windows are dirty (dust) but they open, everything is normal with cleaning.
4. A chic mattress, a delicate duvet and pillows, I slept like in a cloud on a king size bed
5. Plumbing for 3, tiles as if with mold and the faucet is difficult to adjust to the desired temperature.
6. The rooftop pool is clean, even with strong winds it is good to swim, towels are provided there, there is a bar with a hookah.
7. I haven't had enough of breakfast in a week. Everyone was happy.
8. Daily transfer to Kite Beach, 20 minutes drive. The beach is long, not crowded.
9. Near the metro, shopping center, cafe
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I put a good 4 for the hotel, I recommend it as a city
27.11-03.12.24
A great hotel for reasonable money, a good room, near the metro and the Emirate mall. I liked the breakfast the same, scrambled eggs /omelet, porridge, rolls, coffee, dried fruits, nuts, muesli. The center is 30 minutes away by taxi. A cool rooftop pool with a beautiful view!
The hotel is nice, clean, cozy. Good location in the city center. The hotel has a bar, a nightclub, a SPA, and a gym. And a big plus is free Wi-Fi not only in the lobby, but also in the room! Interestingly, the maids are men. They clean well, change towels every day. Cons: There is no Russian-speaking staff. The food is monotonous, tasteless. The buffet is only for breakfast and dinner. Lunch has to be ordered and there is almost no choice. The pool is small.
A very nice and cozy hotel. Good cuisine. Excellent, rooftop area with a swimming pool and sun loungers. Polite staff. An inexpensive taxi is always near the exit.
Excellent hotel, comfortable beds, location close to metro and restaurants. Delicious coffee on the ground floor of the coffee shop. Massage, pool and spa on the latter.
There are no questions about the institution itself, everything is very decent! But, the cosmopolitan cocktail cost 84 dirhams ... in general, it is expensive and rich.. Honestly, the most expensive cosmo in my life🙂
Excellent hotel, convenient location near the mall with access to the subway. The food is not very diverse, but it is of high quality. The staff is polite, all services on request are provided very quickly. The Russian-speaking staff was announced, but in fact they were not seen.
Not a bad hotel. Convenient location, near the Mall of the Emirates and the metro station of the same name. There is a shuttle service from the hotel to the beach, to the beach at 10-00, back at 14-00. It takes about an hour to walk to the beach, through the Mall of the Emirates, then through Dubai Venice and the world-famous Parus Hotel we go to Jumeirah Beach.
Vacationed with a friend at this hotel a week ago. He doesn't pull in 5 stars.
Among the advantages: convenient location, delicious food, good rooftop pool.
Of the cons: tired rooms and furniture, room cleaning is not very good (they constantly forgot to put something), no one speaks Russian at all. The air conditioner was not working well in our room, it was cold and damp.
The hotel is not bad. But the pool did not work (although it was bought with the proviso that a pool is required) during our visit, they took us to some simpler nearby hotel. The shuttle goes to the beach at an inconvenient time, we took a taxi. We got a good room, but the guys we met were unlucky, for some reason the family with the baby were given a room for smokers and with poor air conditioning. Tips were left regularly, there was a lot of water, tea, coffee and cream were also in large quantities.
Breakfasts were arranged. There are plenty of cafes nearby where you can have lunch and dinner. There is also a large shopping center and a metro station within walking distance.
What I didn't like: many people changed breakfast for lunch or dinner, if they were absent, we agreed in advance, the employee said there was no problem, but then, when they came for lunch, we were refused, we had to run to a cafe with a small child. Also, half of them packed a lunch box for an early check-out, half (including us) did not.
Excellent hotel, good breakfasts, large and spacious rooms, cleaning, changing towels daily, as well as water and tea/coffee are brought every day. the only thing is there are no bathrobes .
The breakfasts are European , hearty and varied .
Nice hotel, big, 14 floors. The rooms are clean, spacious, and the staff is polite. There are no complaints. At the request of 2 times, ice is brought to the room, free of charge. Breakfast is good, but monotonous daily. Elevators go fast enough, you don't have to wait long, everything is operational. Cleaning is daily. Minus only, because of the non-working pool, it is necessary in such weather conditions.
The hotel does not pull 5 stars, by the standards of Dubai, even more so, the room is smoky, the windows are dirty, mold is in the bathtub, and the tiles are as they should be)) and this is after renovation, the only plus is the location of the hotel, very convenient, the room is more like a motel on the highway))) If that's the case, then the location is very cool.
It's a cool hotel. Breakfast is a bomb. From 6:00 to 12:00, you can eat for the whole day)
Everything in the rooms is great. The reception called above. Quickly, everything is translated into Russian on the phone and explained what and how. There is a huge mall nearby, which is very convenient. There are cafes around the shops.
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Антон Сухошкин
Level 8 Local Expert
September 4, 2024
Nice hotel. Large rooms with a corridor, a large bathroom, with a large wardrobe, the living room itself is large, a huge comfortable bed with an excellent mattress, pillows and linen. The hotel has its own spa, rooftop pool and hangout area, gym, bar and nightclub. I recommend. Like it
Very good breakfasts, delicious and varied
The pool is not working, and it is not clear when it will work again
They take you to a nearby hotel to their pool once a day
The room got huge
Clean, cozy, comfortable kingsize bed
There were problems with the refrigerator, air conditioning, but everything was quickly fixed
The location is good, 5 min walk to Emirates Mall
There is a club downstairs in the hotel building, a very strange area and a place for dancing, of course
It was noisy even on the 10th floor
The food is very tasty, the service is excellent, the location is not very good, the staff, the rooms are very clean, the breakfasts are also very tasty.
A good hotel with a good location and large rooms. Very diligent staff.
Among the disadvantages are not very new rooms, lack of balconies and opening windows, as well as surprisingly good compatibility between rooms.
The location is convenient, the hotel is old, the rooms are shabby, the TV is broken, the refrigerator does not work , the water is either hot or cold, the food is disgusting, the same thing every day , the staff is smiling, 5 stars here and does not smell !!!! One of the advantages is the location, the rooftop pool is always empty, and next to the mall and metro, it's not worth the money, the reality is 3 stars
In general, I liked to relax in this hotel. There is a Russian-speaking staff, which helped in solving the issues. The furniture is partially not fresh, because of this I removed the star.
Rooftop pool 👍🏻
Breakfast 👍🏻
Room cleaning 👍🏻
Location 👍🏻
The rooms are cozy, cleaning every day, buffet breakfast. The pool is open until 20:00, but if you swim and occasionally order food, no one will kick you out until one in the morning.
Excellent hotel, everything is delicious, attentive staff. I liked everything. The average spa massage does not correspond to the payment , masseuses are swinging a blunder at the dump
A good hotel , good service , concessions are made , the breakfast is delicious , the shopping center is nearby. The club is not heard on the 13th-14th floor, but the girls are everywhere))
The hotel is great. The rooms are large and comfortable. The reception staff are professionals.
Breakfast is a buffet. Everything is delicious except sausages.
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Andrey Korolev
Level 13 Local Expert
February 29, 2024
a decent level of the hotel. Great rooms. there is a nightclub nearby, sometimes you can feel the bass of the sabuffers. overall, I am very satisfied with the hotel. The breakfasts are great.
The rooms are not cleaned properly, it's dirty, we didn't get a lunch box before departure, because as it turned out, we had to warn them a day in advance, although no one warned us about it themselves
A good hotel, but a mosque is nearby and a mule will not let you sleep. There is also a nightclub on the ground floor and it works until 3 am, so you need to take higher floors so as not to hear
Terrible hotel, there are no 3 stars here. See the photo, in what condition the room is.
We arrived at the hotel at 18.00, waited for the room for 30-40 minutes. Strange wasn't it possible to prepare the room in advance, because the booking was in advance.
Further, it is very cold in the room, we were in February, the air conditioner does not work for heat.
The room itself is ushatan, I have not seen such a condition of the room yet. It's just awful.
We are lucky that we live on the top floor and do not hear the sounds of the club, and so there is a club downstairs that works until 3 am.
In the room, you can hear the street right, it feels like the window is not closed, but the reception said everything is OK.
There are dirty Windows everywhere in the hotel, very dirty.
The rooftop pool is also in a tired state.
The breakfasts are the same, it's the same every day.
You have to go to the coffee yourself, there is a queue for it, or if you're lucky, the waiter will bring it.
The worst hotel I've been to, I don't advise anyone, it costs a lot of money, the price doesn't match the quality of accommodation.
I'm shooting a star for the distance from the subway and dirty accessories in the room:there are stains on the napkin holder, carpet, bedspread and foot cushions. But the room is quiet, we had a high floor and a view of the mosque. In the morning around 5 you wake up with prayers, but this does not interfere, but on the contrary adds a local flavor. The breakfasts are good, but there are few fruits, there are no exotic ones at all. Melons and watermelons are not sweet at all.
Nice hotel. A very tasty one-time meal, insanely satisfying and natural. There are few people, near the shopping center and metro, but the hotel itself does not pull 5 stars, rather, a pretty four, if compared with the other 5*
Large rooms, friendly staff, delicious (but a little monotonous) breakfasts, rooftop pool + SPA complex. Convenient logistics, near a large shopping center. The price+quality ratio is excellent!
Tired 5 stars. Rooftop pool with crystal clear water. The prices in the bar are very high. The restaurant was pleased with high-quality lunches and dinners.