Emex
48 reviews
October 26
Very cool !!! ✊🏻😎
1
August 14
I ordered a watch from Juma, the seller sent it via Fedex, after a while my whatsapp and mail began to aggressively throw messages from some Emex with a link to their website and an offer to hire a broker for customs clearance, this office is a Fedex intermediary, they have a tricky system you are offered two options one paid for 4000 tng the other is free only in which it is said that it is necessary to give the collected documents at the customs office in Almaty when you live in Pavlodar! The text on the site is drawn in a light gray font that is difficult to read , everything is done with a hint that you would give up the idea of independent customs clearance! Yes, I'd rather not rastamage anything at all out of principle! And pick up the parcel! Send her back! I've got you figured out! I won't order anything else from juma at all, and if I see Fedex/Emex delivery anywhere else.kz, then the question of buying from there will be closed! This means you order a product, and after some time you are confronted with the fact that you still need to pay for customs clearance for a single product worth up to $ 100 and weighing 500 grams! That's how much I ordered from Aliexpress, even from $ 100 and weighing much more, always delivery via kazpost and nothing was imposed and there were no issues with paperwork at all! Your office with such an approach will not take root with us!
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2
December 6
Great! I always order spare parts for the car service. They work conveniently and competently!
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December 9
The service is just the bottom. No notifications (no SMS, no messengers, nothing), you do everything yourself, call - check the status of the parcel, pay the "fees" for customs clearance.
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November 6, 2023
"I won't use FEDEX because of EMEX"
I was surprised to find hemorrhoids.
I ordered a product from Japan about 0.5 kg and the price is 30 bucks plus delivery. About 50-60 dollars came out. I thought that was it. As a rule, Ali, etc. But it was not there. It turned out that I had to come to their office first so that they would: Option A: issue documents and I would go to customs with them. I've only heard about customs on TV.
Option B: pay them (officially) 4000 tenge for the fact that they themselves will undergo a simplified customs clearance procedure. Guys!! What are the fees?? I paid in Fedex once you are Emex, charge them extra.payment to customs.
4k is not a question at all! Why can't this be taken into account right away. It looks like a divorce and a profit out of the blue! I paid for the delivery in Fedex, isn't that included in the price?
And I paid in Fedex, and I got hemorrhoids in some Emex.
P.S. I promised you that I would publish this review!
P.P.S. It's not just me who had this problem.
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8
April 21
I chose this delivery service from Japan for spare parts, everything is not long in time, but the price was not at all budgetary, the services of a customs clearance broker are more expensive than delivery, they do not say how to arrange the goods themselves, in general, I do not recommend it!
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2
June 16
It turns out that they are monopolists for FedEx. 30k tenge is charged for air, while being asked to provide a whole pile of documents for customs clearance of ordinary household goods.
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December 24, 2022
A strange organization, as there are no complaints about the deliverers, the staff is attentive (although the youth left the impression of not very literate people)
I lowered my rating because I was offered to clear the parcel, which is not subject to customs clearance, according to the rules of the law, which I studied before contacting them.
Friends recommended not to argue and to give money for their services.
I tried to find out from an employee why I should pay for customs clearance, the attempt was unsuccessful, their employees are incompetent, I just paid. ☹️
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1
May 2, 2023
A decent transport company with a large geography of deliveries! There are all possible types of transport (auto, air, railway) as well as courier shipments if necessary!👍🏼👍🏼👍🏼
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November 14, 2023
Breakfast is served, delivery is postponed. There are not enough couriers, so hire them. If you can't hire, then don't arrange express delivery. Or take delivery to the warehouse and not to the door.
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2
May 10, 2023
the company has strange inadequacies, the parcel has been at customs since April, I said clearly - you are clearing customs, as a result, silence, I call and again the same questions, who will customs, brokers will contact you, I have been waiting for this connection for 2 weeks, no one cares - do not send goods by this company, responsibility 0
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3
July 1
No, I really like the FedEx Express campaign
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1
December 6, 2023
A good company for receiving services and work, including a cool team, good people
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1
April 1
The service is top class. Professionals in their field!
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November 21, 2022
A disgusting organization. The parcel arrived faster than it is at customs. I paid for the quick processing of documents that they have not been able to review for the second week. They pick up the phone and answer the same thing: no specifics, no deadlines, they can't answer anything. I do not advise anyone to contact this company.
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1
2
March 20, 2023
The parcel on the iherb line was cleared and received by the warehouse on March 9, but it was delivered only on March 20. They don't work well. Do not contact this company!
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2
June 5, 2022
The most terrible transportation company I've ever worked with. Parcels are sent to another city, despite the fact that I asked twice to check before shipping; customs brokers delay the paperwork; very often it is impossible to get through - they just don't pick up the phone. Working with this company is just a punishment.
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1
October 7, 2023
Good company, you can pick up your order, and also wait for the courier in the city.All drugs are brought from the states, so feel free to order vitamins for the winter
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2
1
May 3, 2023
Very responsive staff! We have been cooperating for 5 years, so far there are no complaints.
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1
June 9, 2022
Their associated company was not taken to their destination, but the full cost was charged. In addition, in order to receive the accompanying documents, they had to be redeemed for 7000 tenge. Horror. We will no longer work with them and tell others
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1
April 23, 2022
Dpd even on Saturday you can call , but you don 't have a rest , the cargo got stuck at customs and no one even calls and everyone is silent . The service is out in my opinion . Despite the fact that the tariffs are horse - drawn . I will definitely not contact fedex for the second time
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1
2
December 19, 2021
The best courier service!!! Very quickly, very efficiently, working with clients at the highest level, do not leave open questions from clients!
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1
4
January 28
Friendly staff who will tell you what and how, if you have any questions, they will find answers.
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April 14, 2023
I made an order for a parcel from Japan, it was delivered in 2 weeks. The package was tracked.
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1
November 9, 2023
Courier services are not available in all regions of the country. In this connection, they work through Kazpost!
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1
January 20
Slow as turtles
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August 1, 2020
Terrible service and unprofessional staff, that's basically all that can be said about this company. The whatsapp number for sending the contract was indicated on the website, but in fact it turned out that it only needed to be sent by mail. As a result, I waited for my first order for about 10 days in vain until I contacted them on my own and found out that it turns out they do not see the contract on whatsapp. The second order has been in their warehouse for 2 weeks. Was it really impossible to deliver it from one point of the city to another in 2 weeks??? I had to call them again and remind them that it would not hurt to deliver the package. At the time of writing the review (August 1) The package has not been delivered. Shameful))
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11
August 8
The worst office in the world
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January 20, 2022
It is expensive, 52k tenge for making a declaration, and a very long registration, as if sloths work there, the parcel was processed for 2 months...
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2
3
October 15, 2023
Professionals
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1
December 23, 2020
Money is rowing out of the blue. Just for the air waybill 7 thousand tenge, and you still need to go to them, then to customs. A successful company. They cannot advise or explain. And if you do customs clearance through their broker, then 42 thousand for the goods cost 6 thousand. I will never turn to them. The delivery is long, there is no service, there is no customer orientation, prices are space. I do not recommend contacting them.
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7
1
May 18, 2022
Delivery is 0, the courier left it at the entrance. You can barely get through. I didn't like it
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1
1
February 6, 2021
Why is it taking so long for everything to happen? In the movie "Rogue" (with Tom Hanks) it was different, much faster.
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4
1
March 5, 2021
They've been messing with my head for two weeks. As a result, time and money are lost
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5
1
April 25, 2022
My wife works there =)
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November 4, 2020
I issued customs clearance for the parcel. Very quickly, without unnecessary questions
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2
2
June 29, 2020
Excellent courier transport logistics company👍🏻👍🏻👍🏻
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2
1
February 27, 2020
super company, excellent service and fast delivery time
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4
5
June 10, 2020
I received a parcel through them, they work fine, it seems that there were no shoals.
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4
3
December 14, 2020
We picked up the parcel from i herb everything is fine
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3
2
March 15, 2021
iHerb was delivered quickly
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1
July 27, 2020
The worst courier service, declarants are short-sighted sloths
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4
August 20, 2020
The best courier company in the city
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3
2
April 13, 2021
Fast deliveries
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1
June 27, 2020
Fast clearance and delivery
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3
3
January 28, 2021
Space prices!
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1
January 17, 2020
Well, the place is great
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3
4
July 1, 2020
Cool Business center
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1