Excellent transport company I have been using its services for many years, the cargo is delivered on time, the SMS always comes and the operator calls, you can order delivery around the city
SHAME! tk energy.
I was not given the cargo, and after 3 days they call and say you can pick it up for an extra.payment. Allegedly for the storage of an additional . Payment.
the manager was answered, there is no head, but we don't care about the situation.
It seems that everything is fast and the goods have not yet been lost or damaged ... but lunch.....in my opinion, this is a relic of Soviet times, how can lunch be an hour during working hours and people are standing and waiting! Some kind of Bond
I brought a bicycle in a box for shipment to Russia. They were weighed, measured, and sent to the neighboring building. I have processed the shipment. I forgot to bring a copy of the doc.the recipient. There was only a picture. They offered to send a photo to their email. Thanks for the good service. The cargo has just been shipped. I don't know where he is yet. The tracker was not tracking.
I sent the cargo quickly enough, everything was clear, the staff accepted the cargo, explained where to go for paperwork, one minus is that in many cities it is difficult to find without navigators, there are practically no signs
I will not advise anyone, the prices are very expensive and they take longer than others. But the main thing is space prices and they cannot explain their pricing. There is one answer, we are only a pick-up point, we have such prices. They took 19 thousand for a package weighing 2kg, this is a robbery, you can't work with such.
This is the second time we have received cargo from Russia via energy. There were no overlaps or delivery disruptions. In principle, it did not cost much to deliver a fairly large cargo.
***, before sending the cargo, one cost of transportation is verbally announced to the sender, while they say that the exact cost will be announced to the Recipient (+/- 10-15% of the initial estimated cost), and in fact +100%
Disgusting! the time from Moscow to Astana is 3 weeks! It is not possible to get through, it is also not possible to find a responsible person in the company! you are lucky who managed to receive your cargo on time, I never recommend this company! judging by the reviews, they do not change.
The Karaganda branch works very poorly. The employees of the branch do everything so that they do not send sadness through them. They do not answer the phone, they treat customers extremely
disrespectfully!
A very strange company to describe. I use Energy services all the time. There is only one reason, the price of cargo delivery is lower than in other transport companies. But there are often failures in working with clients, then they will not inform you about the arrival of the cargo, then on the contrary they will inform you, you arrive, but the payment confirmation has not passed. Accordingly, the cargo is not given away, you wait for them to contact another city, confirm, and as a rule, a different time zone, you either have to wait or arrive at another time.I would like to see these shortcomings in the work eliminated, but in general terms, the usual transport.
On January 9, 2020, a cargo was sent from Krasnoyarsk. The approximate dates were January 14-16. Then they changed the delivery time three times, and eventually they arrived on February 5. The cargo lay for 8-10 days in 2 warehouses, for some reason a crate was made for it already twice. As a result, the cargo was brought broken, not suitable for normal operation. The claim was accepted with difficulty, they did not return the money either for their under-services or for the broken goods. They stopped answering the mail, didn't pick up the phone, disappeared.