We ordered doors to the bilge shopping center on Kalvariyskaya. I liked everything very much. They work clearly and smoothly. There were no problems throughout the entire interaction. Thanks to Olga, the manager, Arthur, the measurer, and Sergey, the installer. As a result, we are pleased with the beautiful doors!
I have never seen worse service. From the manager, to the measurer, to the storekeeper. The staff are all incompetent, they cannot draw up a contract, the information on availability does not match, they left the reservation and managed to sell it to another without warning. And so don't touch anything, as they haven't gone bankrupt yet.
I ordered interior doors (Drevprom LSH11) white ash veneer. The doors are super, but there were some "adventures".
Firstly, when laying tiles in the bathroom, the measurer Alexander was called three times to clarify how to lay it. I explained almost on my fingers where I was standing, how I entered, which box. The result is 3 cm of tiles sticking
out from under the door, and thanks to the installers Denis and Alexander for being able to turn the door over, and so all 10 cm, if not more, would stick out.
Secondly, they "lost" the baseboards. We searched the warehouse for a week. As a result, they were "found" at the factory (they were not even made!). But well done in the delivery service - they searched, called, accelerated the production. We made all the baseboards, really, super.
But there are still positive moments - in the person of Alena Gordina, the salon manager at the Tryum shopping center. I calculated everything, prompted, and helped with the choice of not only interior doors and fittings, but also entrance doors. She took an active part in the skirting board situation, although it did not concern her! Thanks a lot!!!
Well, thanks to the installers Denis and Alexander! Everything was done carefully and on time, thank you!
The doors are beautiful, I hope that they will remain the same in the future!
The most favorable impressions remained from the doors and from the interaction with the company's employees at all stages, so thank you again for the impeccable quality and excellent service!
Excellent choice of doors and good braids. But only in the Hold. We were in the salon on Dzerzhinsky, the consultant did not want to communicate with us🤷♀️