For the first time in this institution, we ordered a ram's head with us
They ate, found worms in the nose area, and their appetite deteriorated
They called, wrote, came and solved the problem, offered a new head, refused and asked for at least half the amount, and before that, when dad talked on the phone, they answered that they would not accept a refund. I advise you not to order the head because you will not know what is inside and how fresh it is. I also advise your restaurant to change the supplier, rather this is not the first case, since your employees did not try to solve the problem and denied that someone was to blame, I would not like to blame, but I would like them to take responsibility at least, because I am a customer and ordered from you, paid and spent my time! And in the end, disappointment!(
We visited your institution on 03/17.24
Disappointed, you write that you have a "balalar bar" in fact a corner, but this is not the main thing, very dirty toys, all toys are broken, it's terrible. In addition, children's chairs are also very dirty and scary, this is not allowed at all.
As for the service, it is very weak, despite the fact that we showed loyalty and treated it with understanding: we ordered a burger, potato slices, cheesecake, fresh salad and three tortillas. The first one after 20 minutes was brought a burger, very small in a small plate with a crack, then after another 20 minutes they brought cheese, then after I asked where our other dishes were, 10 minutes later they brought her a salad, and one flatbread, instead of three, and we did not wait for a barbecue at all. In the process, no one came up and cleared the table. And I didn't warn you that there are problems in the kitchen, etc.
I would absolutely not recommend your place to anyone. We hope that you will put your establishment in order and treat this remark loyally
A good place to spend time, good staff, sympathetic, attentive attitude to customers. An atmospheric place, there is a terrace with a view of the city.
I advise everyone to go to a great cafe and you will not regret your food, everything is delicious, affordable, they weave in general, thanks to the good team of chefs, everything is wonderful