In general, there is no doubt about the quality of Estel products, but the organization representing the brand in our territory is even better.
Sales representatives are quite inactive, they do not work well on brand development.
And also, when we opened our studio, in 2016, we bought 20,000 rubles worth of dye, then it was money. But it turned out that more than 30% of the dye expired after 2 months from the date of purchase, another 40% after 6 months, and the rest of the time was a maximum of 8 months. That is, we knowingly sold a product whose expiration date is about to expire without any mention of it, knowing that we are just opening up and taking it for the assortment, not for current work.
In general, we delivered the goods and coped. There is no great desire to work with this organization, only if the client asks, then we will order something for him, in other cases there is no principle.