Ethno Belek
104 reviews
November 21, 2024
new good concept in belek
1
November 10, 2024
Nice hotel:
Of the advantages
1) one of the best children's clubs - next season, I hope it will be even better.
2) Large spacious modern room.
3) excellent sun beds on the beach.
4) Delicious chocolate, spacious restaurant.
5) I liked the service in all areas of the hotel - clearly, quickly - well done.
6) A good choice of alcohol is better than cullinan, Rixos premium,ng.
7) Paddle tennis court.
8) meditation type .
9) we checked in at 9 a.m. - we didn't ask for money. Thank you.
Of the cons :
1) the hotel is new - and made for a blunder. It's better not to look too closely.
2) there is no basketball or football field: only one tennis court, no playing area with equipment; no darts, bocce.
3) the food in the restaurant is so-so, you won't leave hungry, but the choice is not super big
4) swimming pool with slides for children without heating. How it was designed is not clear. There is only one warm pool ( and it was not super heated ) .
5) There is no rest room.
6) the music of 75% of the repertoire sucks.
7) tennis rackets and balls for money.
8) the board is laid crookedly on the pier, the legs are damaged
Conclusion : it does not reach the premium , the price is too high . For the same money, cullinan will be preferable .
See original · Русский
6
1
September 21, 2024
A new hotel with excellent service, excellent living conditions, a beautiful beach and responsive staff. We had a rest in early September 2024 together in a room with a sea view. Upon arrival, we were met by assistant Victoria. Then Veronica helped. Everything was processed quickly. Let's go. We booked a booth on the beach for the whole time. Umut bei was in charge of everything - we are very satisfied. Excellent service. The waiters Eyup Bei and Bulat practically did not leave us. They brought both drink and fruits and food. In general, we had a great rest. Excellent service at the beach bar - drinks, food. Great animation. Delicious chocolate cafe - you can take delicious chocolate. Excellent main restaurant - there is a lot of food, varied. Separately, the fish part, which is never empty and is quite diverse. Thank you so much at the Mehmet bei reception
- we had problems in the room, so we were moved to another one for 10(!!!) minutes. In general, I recommend it! Go ahead and you won 't regret it .
See original · Русский
2
2
October 5, 2024
A wonderful hotel!
The service is at the highest level (we need to improve the operation of the houseeping a little).
The cuisine is excellent, varied and very tasty. The waiters at the restaurant and on the beach are attentive and always wonder if we need anything else. There are exciting shows every night. There is also a cool children's area that children will enjoy. Another big plus is that it is close enough to the airport, just a 30—minute drive away.
Of the cons: for several days we were not filled with shower gel, soap and shampoo, the request and the tip of the maid did not help, we had to demand through an assistant. I hope this will be fixed.
We plan to return next year
See original · Русский
2
1
February 4
The Ethno Hotel is a real gem among the luxury resorts of Belek. We were delighted with the level of service, comfort and attention to detail.
I would especially like to note:
Excellent private beach with white sand and clear water.
A children's club that offers a variety of activities and professional support from animators.
The food is of the highest quality: both in the main dining room and in the Cyprus-themed restaurant ala kart (especially pleased with the fresh seafood and original desserts).
A unique marina bar where you can enjoy cocktails with sunset views.
A spa center with a wide range of treatments, including a traditional Turkish hammam.
It is also worth noting that the rooms are equipped with modern appliances and premium furniture, creating an atmosphere of luxury and comfort. Although the hotel's pricing policy is quite high, the quality of services fully justifies the costs.
We had a great rest and will definitely come back here again. This hotel is perfect for a family vacation or a romantic trip!"
Additional positive services from other reviews:
A private beach with comfortable sun beds and umbrellas.
A spa center with professional massage therapists.
Entertainment program for adults and children, including show events in the evening.
Heated pools, suitable for relaxing at any time of the year.
VIP service in restaurants is subject to pre-booking.
These elements help to make your stay at Ethno even more comfortable and memorable!
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Explain
See original · Русский
October 23, 2024
In general, the unique design and atmosphere that create a sense of privacy and harmony with nature are very immediately striking.
The rooms are spacious and cozy, with good facilities and beautiful views. Cleaning was carried out regularly, and the service was excellent.
The food in the restaurant is varied and delicious: there are both local and international dishes. The staff is very friendly and attentive, always ready to help and answer questions.
The hotel's infrastructure is also pleasing: swimming pools, SPA, various activities for adults and children.
In general, Ethno Belek is a great place to relax, where you can enjoy comfort and good service. I recommend it!
See original · Русский
3
1
October 7, 2024
A wonderful hotel. The restaurants have delicious, varied food, lots of fruits, and different desserts are being prepared all the time. There are several swimming pools on the territory, a water park with slides for children and adults. Every evening there is a concert program of professional groups, for those who wish in the evening there is a disco in a restaurant on the beach. There is a pier on the beach, where it is convenient to sunbathe and go down into the water from it. There is a bar on the pier where they will pour you coffee, juice, champagne, make cocktails, etc. At the hotel, you can sign up for workshops on making rolls and chocolate. In general, 5 plus.
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3
1
December 17, 2024
A gorgeous new hotel in Belek! A gourmet paradise! Everything is very tasty and there is a large selection from Snack bars to Ala karts! We were in November 24, with my husband for the anniversary! Congratulations to the room, nice!We met an individual transfer from the airport, check-in is fast, assistants solve all your wishes and they are always in touch in Whatsapp!The rooms are clean, there is an iron, ironing board, expensive cosmetics, new pastel linen! Nice spa. A large beautiful territory, in a couple of years everything will be green! The water park is a miracle! There was no animation, this is the only disadvantage!I recommend it! We will definitely come back again!
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1
February 13
I'm a big fan of delicious food, and Ethno is generally very satisfying to me. Of course, I can't say that everything that the "Swede" cooks is fire, however, with the right combination of the initial ingredients, it is quite possible to assemble an extremely decent dish for yourself.
It just so happened that we managed to book all the restaurants that we wanted and at the same time quite a lot
"Confirmed reservations in Alaska restaurants:
- 16.09 Noor
- 17.09 Umai
- 18.09 Soddis
- 20.09 Gaia
- 22.09 Sobremes"
-
Such is the set…
There is still the last one left, but the cry of the soul rushes out
Noor is very suitable for lovers of local cuisine. A huge disadvantage is the lack of an excursion from the staff into the subtleties of each dish. It would add color to the evening.
Solid 4
Umai - pleasantly surprised by the variety of sashimi, with no consequences. It's a joke, of course, but the presentation, the attention of the staff and the overall overall impression
are 4+
Soddis - Italian cuisine is very difficult and very capricious. I have long concluded for myself that you "go" exclusively to cook. It's either yours, or it's just pasta/pizza, etc. I do not know who is responsible for Italy in ethno, but the hotel has definitely made a great purchase! I tasted one of the best carpachos in my life, an absolutely neutral beef Tartare, but delicious and, of course, the most tender octopus (it's better only once I was served in a tiny family restaurant in Spain) with the perfect risotto side dish (the combination was chosen 👌)
5+ and it's a mystery to me why it's free 🙈🫣
Gaia - I've been to Greece and I've eaten delicious food there. Not privately, but I did. There are wonderful foods in Greece that you just need to be able to cook. In short, you don't need to take octopus here, but the most delicious, though amazing, dish is a pesto appetizer.
By the way, thanks a lot to the staff, they're pulling with all their might! A wonderful show with Greek dancing and plate smashing. Actually, that's what we were going for in the first place. Well done!
I won't rate the restaurant, it's not my restaurant for food.
We are waiting for a trip to Sobremes
By the way, 24/7 is a great alternative to the "Swede". Very attentive service and you can choose a dish to suit your taste. We go there at least once every day. Quiet, without fuss and running around with plates.
Everything described above is certainly a projection of my tastes and preferences. Perhaps it will be useful to someone.
See original · Русский
November 10, 2024
I visited the Ethno Hotel in early November! The weather was very warm and the water was also comfortable for swimming . The hotel is new and clean, the territory is well maintained. The staff is very good. We arrived early in the morning, but unfortunately no one met us, took our passports and sent us to the main restaurant for breakfast. The room was given closer to lunch . The breakfasts are very good, there is everything from red fish to freshly squeezed juices. We did not like the room and the next day we were changed. There are many pastry shops , coffee shops on the territory , chic Shado tea of different varieties is brewed . Lunch is great and dinners are just all rich ( 7 types of fish ) meat of 5 types . The food in the hotel is very decent. There is alcohol both locally and in Italy . Washes and widow Clicquot pour in the afternoon at the reception , but you have to make it - there are a lot of people who want to . The beach is big, but good places should be occupied from 7 a.m. And if on the pier , then even earlier . There was a heated pool and those who had rooms with a pool were all heated. The room cleaning is good. Many people compare it to a voyage and a cook . My opinion is better than a Voyage worse than a Culinan . But after opening in March, they promise to improve it a lot. We will look at what they will improve next year. I recommend going on a reconnaissance trip to look at the hotel while the prices are normal, then it will be twice as expensive.
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3
November 20, 2024
A wonderful hotel. Caring staff.
There is plenty of storage space in the room.
The sun beds are all with thick mattresses and even on the beach by the sea.
Let's go to the ala-kart restaurant of East Asian cuisine. We sat down at a table. While we were looking at the menu, snacks were brought to us, but we didn't find anything tasty for ourselves on the menu itself. The kitchen was not for us. And we decided to leave right away. Both the waiters and the cooks began to ask us what happened. We explained it to them. The interest on the part of the restaurant staff shows concern for the customer.
All the service is on the level. All the staff is happy to see you and serve you. There is good and expensive alcohol included in the price, they make delicious cocktails. There is a 24-hour serviced restaurant.
On the downside, in our room, the shower ladder could not cope with full water pressure.
See original · Русский
October 1, 2024
The hotel you want to return to
Positive:
1. New. It was very beautiful to me 😍 Designers definitely 5 points, builders 3)) but this is normal for Turkey))
Everything is clean and smells so delicious 🥰
2. Great service. The guys are all trying, all great fellows. The girls in the watts app quickly solved all our questions. The bartenders at the hotel are just 🔥 what kind of cocktails do they make mmmmmмм It's simpler on the beach, but we mostly drank prosecco there. The waiters are all great too. In general, there are no complaints about the service
3. The rooms are spacious and comfortable even for a family of 4 people. Everything is conveniently located. Separate shower, separate toilet. Large dressing room. In general, everything is fine here too. The pillows are very comfortable, and the mattress is just my love. I sleep very sweetly 😴
4. A huge territory, gardeners are like bees. While all the plants, of course, are still taking root, but it is already very beautiful😇
5. Kitchen. A huge selection of dishes for every taste, everything is very tasty. For 10 days, the dishes were constantly changing, we were not tired. Meat, chicken, fish, shrimp, crabs, crayfish, etc. Stunningly delicious lightly salted fish, cheeses, pizza, lasagna, sushi. The list can be endless. Baking is a separate art form, I haven't tried it - but it looked amazing. There is a large selection of fruits, but I personally did not have enough strawberries, and the watermelon and melon were tasteless. Otherwise, kiwis, pears, apples, bananas, figs and plums are very tasty, grapes, pineapple, oranges, grapefruit, etc.
6. Deck chairs are just a bomb, so comfortable, brand new, but ... heavy)))
Towels are freely available everywhere, without any cards, etc. This is a big plus too
The pier is beautiful👌
It is very convenient that each umbrella has its own QR code, by clicking on which you can order everything you need. The guys deliver everything quite quickly, all friendly, pleasant guys.😇
7. Kids club - 10 out of 10. The children could not be taken away from there. Endless workshops: drawing on water, stone crafts, handmade soap, pottery, etc. School of professions- drove cars, participated in a fashion show, cooked sushi, pizza, etc. Works until 23:30, RESPECT to the children's center!!! the children are delighted.
8. Gym - all simulators are new and modern. Everything is compact and functional.
9. The chocolate factory is something♥ Such delicious chocolates, nuts, sweets are simply delicious
Minuses:
1. The sea
This disadvantage is not for the hotel, but for Belek himself. There is absolutely no comparison with the sea in Kemer, for example. It is really opaque, there is no magic color of water, etc.
In addition, there is sand everywhere, but the entrance is stones, and often quite sharp. but! We must pay tribute to the hotel - every morning a rescue team gathers and they begin to remove all the big stones, dive with masks. They are trying very hard to do everything possible to make people feel comfortable
We almost always had waves after lunch, which is a minus for me. But kids get high))) and maybe it's seasonality, we were in September
2. Wi-fi at sea. He's practically not there.👎
3. Evening shows
Honestly, during the 10 days of our stay, we only liked one Furiosa show, it was very impressive, exciting🔥
There were vocal performances near the beach a couple of times, the guys sing very cool, no worse than the original 👌 Otherwise ... well, personally we were not interested, bored, we fell asleep)))
4. Unfortunately, we were not able to visit all the ala-kart restaurants that we wanted, despite the fact that we signed up for the second day of our stay. We visited only the Greek paid one - I really liked it 👍 and the Asian free one - it 's also very tasty
5. And finally, the biggest disadvantage is the sound insulation in the rooms. It's just a disaster🙉🤦♀️ The first couple of days we were lucky - there were no neighbors and we only heard doors slamming loudly in the corridors. Then hell broke loose. Every night we jumped up from the crying of a child behind the wall and talking as if in our ear🤦♀️ And every morning we were woken up by someone else's alarm clock at 6 a.m.😭
The audibility is such that it's terrible. The feeling that the neighbors live in the same room with you. We've never had this before.
Despite the fact that there were all these nuances, all the pros definitely overlap the cons! I would love to come back again👌
See original · Русский
2
1
September 29, 2024
We rested at the hotel from September 18-25, 2024 Luxury class hotel. New and the price is attractive. We made a choice and did not regret it. We had a great rest. Veuve Clicquot is served at the reception, that's all said. Room 1170, with access to the pool. (circular pool around the building). Minus - the water is cold (for me). The rooms are packed, everything is new, large, there is no minimalism. Everything is beautiful and modern, convenient. The staff has its own vacap assistant. Everything is solved, you can have food in the room or any drinks. Alcohol is all imported. The exclusive import was interesting, dear, it is there. The territory is large, everything is beautiful and thought out (except the road to the sea, zigzags are a minus). The pool is the main one with a bar, the Kazakh bartender told us what the most expensive thing was and we (I) took note of it. I liked: whiskey "Monkey Shoulder", gin "Monkey 47", tequila "Patron". This bartender talks about the author's delicious cocktails. Tips are not a pity! The contingent is 80% Russians, Balts, Kazakhs. Almost everyone is with children. The hotel is 98% full. The beach is sand, royal sun beds, umbrellas - everything is of high quality. The waiters are rushing around with drinks, fast. The entrance to the sea is flat. The pebbles are just at the entrance. The water was 26, the sea was warm. The pier - there are sunbeds, a bar, videos, music - is a complete nirvana. There's even a shower there! Minus - there are few places, they are always occupied. The territory is beautiful, everything is thought out, except for the main road to the sea - zigzags (minus). The plants are still kids - 4 months since the hotel opened. There are water slides, quite high. There is a VIP area on a hill - 30 euros / 1 person. There's a swimming pool, they give you big swans, swim - the view from above is stunning on the sea and the territory. Relax music.. the menu is paid. Entertainment program at the level: in the morning, the assist sends the sheet wherever you want). Its own theater-stage, a program every day, professional teams of performers. Music, light, filming from a quadrocopter - everything is on the level. At 22:30 DJ, in the beach bar. Ala 2000 music in foreign languages. hits, but after a few high-quality drinks and acquaintances with fellow countrymen, all the little things are erased, you can dance, or then go to a night restaurant where there is even borscht (octopus - resting). About the food - the main restaurant, a great choice. The most important thing is the pitch itself. Everything is so beautiful that you want to try and try everything.. and this is +++ to the weight (4kg🫣, although I limited myself as much as possible). There are different fish, shrimps, crabs, meat - there is a lot of everything. (minus - they don't really know how to cook meat, apparently... strange..). Sweets - 15 meters of tables filled with masterpiece designs of sweets. The most interesting thing is that everything is of high quality and there is no feeling that it is particularly sweet. The menu changes every day. I was pleased. After such hotels, of course, the lower category of hotels can be disheartening.. What should I do? 😄 This hotel has a personal service for arrivals and departures. These are: a separate check-in desk "Selection", a personal meeting and departure by car. The Pegas tour operator personally takes you to the PUNTO store - furs, leather, etc., (by the way, there are a lot of interesting things there.. lynx.. etc. Prices are falling heavily. We bought something there) then to Belek in the shopping center. (but.. for 1 hour, they give the driver, or 120 dollars back by taxi themselves- you need to know! Prices in the shopping center are high, the taxi is blocky. Pegas makes excursions, the prices are 250-300 dollars for 2 of them on average. You can pay with a ruble card. There are a lot of good things to say about the staff, the Turks are smiling, sweethearts, there is no dissatisfied look, they are always happy. The atmosphere in the hotel is warm and inviting. Everything is beautiful, ladies in dresses, men...As usual. There are plenty of children..but there is not much ora. A cool luxury hotel, so far at an affordable price!
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1
December 25, 2024
The hotel is wonderful. The staff is polite, many people understand Russian, which is nice. The cuisine is good, there is a 24-hour restaurant in addition to the main one, there is a spa and other amenities in the form of pools/ fitness / shops / table tennis/ billiards, etc. In the evenings, DJ sets, live music from pop to jazz, and a pleasant variety of drinks in the bars. The sea-view rooms are very well equipped.
See original · Русский
1
1
October 1, 2024
A new and luxurious hotel. Great and varied cuisine. Good alcoholic and non-alcoholic drinks. Veuve Clicquot is offered at the entrance to the lobby. There are no restrictions in the restaurant. In general, they are not greedy. There are some minor problems with the staff. Apparently, because of the novelty of the hotel, they are not very efficient. I think next year will be fine. Of course, there was a residue in the soul. On the first day, I left my watch on the pier. I have to leave tomorrow and the watch has not been found. This does not happen in serious hotels. I hope they find it by tomorrow. Everything is fine with the watch. They were found. So a solid 5%.
See original · Русский
1
2
January 18
This is probably one of the best discoveries of the past year. A brand new hotel of very high class. Restaurants, pools, water park, huge mini club, private club, cool spa. Everything was done conscientiously and with a lot of love. Italian cosmetics in the rooms, swimups are generally great. Sooo varied food, its own super pastry shop with Belgian chocolate, its own tea bar, everything is just at an incredible level. Gorgeous alyakart, cabaret. Of the cons: since the hotel is new, the territory is bald, palm trees have not had time to grow. Otherwise, the level of the Voyage. Highly recommended! But it is important: do not take a view of the forest (this is not a forest, but a municipal bald landing with a trash can).
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1
December 1, 2024
I was at this hotel in November 2024. Private round-trip transfer is at the highest level. A meeting with famous brand champagne is held at the hotel. Designer renovation in a simple style. Exclusive smell and pleasant music throughout the hotel. A spacious room, it has individual: bathrobes, personal hygiene items, shampoos, conditioners and soaps of its own brand, emitting a unique aroma, safe, iron, ironing board, air conditioning, hair dryer, TV, coffee machine and refrigerator full of drinks. Food and alcoholic beverages are at the highest level. Drinks are delivered to you wherever you are - by QR code. Upon departure, there is a separate check-in desk (select)! Leaves an unforgettable feeling for a lifetime.
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2
September 28, 2024
I recommend it!!! Excellent hotel, great food, friendly staff. Alcohol is poured directly from the original bottles, meat is cooked smartly, vegetables, fruits, seafood are all fresh. The beach is good , the evening programs are interesting👍👍👍🌴
See original · Русский
1
1
August 22, 2024
The Ethno belek Hotel. New. It opened in June 2024. There are pros and cons.
1. Food - the main restaurant where the buffet is served is good. A large area, many tables, delicious and varied food, fresh juices and smoothies for breakfast. One of the unusual ones is the grill, where you can choose any fish (4-5 options), and they will fry it in front of you. The excellent staff of the restaurant is polite and smiling. On a weekend evening, the restaurant is clearly crowded - the staff does not have time to clean up.
Another unusual thing is that there is a 24-hour restaurant (included in the price), where you can eat according to the menu. We haven't tried it, but as a matter of fact, it's cool.
2. Beach: the sea is wonderful (August), the beach itself is sand, leveled and cleaned every day, the sun beds are comfortable with mattresses, but heavy - with shade, respectively, you need to adjust. There are a lot of sun beds and at a fairly long distance, the umbrellas are large. My first subjective disadvantage is that the entrance to the sea is quite flat, but there are about 1-2 meters of large and small pebbles. The exit is the pier! It is good, there is a shower, a bar, changing rooms, soft sun beds, umbrellas are rolling. But, of course, there are not many sunbeds, so people take it in the morning.
3. Accommodation. Here is a complete disappointment. We chose the family suite sea view. Description - two rooms, in the photo - two rooms (one with a large bed, the other with two single beds), in both photos either a window or the light on the bed falling from the window. In fact, the rooms are located one after the other, i.e. a children's room without windows and a walk-through. About the sea view - this is not it! The maximum, as it can be called, is a partial view of the sea, because half of this view is blocked by the building. In general, I am attaching a photo. And there is no way to change this view, because these rooms are located in a row in one wing of the building at the lobby level. Well, the fattest minus is that you can hear the neighbors from all sides as if they were in your room, and these are not violent neighbors - just an ordinary conversation in the next room in an average tone of voice. If the voice is a little louder than usual, or the children are playing board games, then that's it... you are a full-fledged participant in the life of the neighbors. For the sake of fairness, I note that we talked to the residents of the standards in the other wing of the building - there are no such problems, they do not hear the neighbors.
4. The territory is compact, with shade from trees, of course, not yet - palm trees have just been planted, so it's good that it takes no more than 5 minutes to walk from the building to the beach.
5. There are several pools on the territory, my son liked them. The depth is 140 cm. There is a paddling pool for kids. They promise that all pools will be heated in the autumn-winter period.
6. Slides and a complex with slides for kids is cool. My son appreciated it.
7. Show: a huge professional-level stage has been built (in size, as at VDNH) with modern equipment. The show: professional dancers, beautiful costumes, a video sequence for the entire backdrop of the stage. Well, as it were, I didn't expect more from the show in Turkish hotels.
Conclusion: in general, I liked the hotel, but it's a pity there were no reviews and a normal description of the room in our category (an obvious flaw in the hotel), otherwise we would have chosen two standards and there would have been no problems. Although, for this price, you can find many other options.
See original · Русский
10
4
January 26
THE BOTTOM of an elite vacation or a Beautiful Turkish WRAPPER!
We were with family and friends at the hotel in early January!
Among the advantages: Beautiful visualization of the hotel and the view from the room!The room is well stocked: comfortable beds, pillow menu, cosmetics, minibar, bathrobes!Not a bad restaurant 24 hours Nomos! Cocktails are well made and the bartenders are generally competent!
Among the disadvantages: there is no service, the water in the outdoor pool is cold, the hotel is very dirty, the assistants are very slow and do not work well, the staff is not very friendly, language skills suffer, I'm not talking about Russian, more than half do not understand English! The waiters are not working well! The general restaurant is very poor in food, worse than Rixos, (who knows that this is a hotel problem) The room is terribly dirty! The kids club is soooo dirty and has few staff!!! And everything in the room is falling apart, the sockets are screwed with screws, the door to the toilet is constantly jammed with a lock, the sound insulation is terrible between the rooms, although you can't hear any extraneous noise from the street, good double-glazed windows! Cracked glass partitions all over the hotel! It seems like the hotel is brand new, but everything is already falling apart! There was a focus on premium quality, as a result, only Etro cosmetics remained in the rooms from the premium!) They seem to promise, they promise to eliminate everything, but I don't think so! Initially, savings during construction!
It's not worth wasting time and money on this hotel! If you want something modern, then you need Cullinan, if excellent service and food, then Maxx Royal (or Voyage), if a combination of price and quality, then Rixos Premium
The photo shows sneakers after 5 minutes of walking in the room!(it's so clean!), glass partitions and a beautiful view (1 star added for it!)
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3
October 25, 2024
A great new hotel in Belek. Large rooms, excellent food, great attention to children and adults. A variety of restaurants , high-quality drinks , sun beds deserve special attention , everything is cool . After minor improvements, the 2025 season will be in the top 5* Deluxe.
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September 29, 2024
This is a new hotel that opened in June 2024. It is adjacent to Voyage and Max Royal. Very stylish interior, service and staff are so attentive, considerate and there are a lot of them. Food is a separate kind of pleasure here, especially meat, while there are a lot of fish and sea reptiles. Of the Ala-carte restaurants, I would like to mention the Latin American one with a program and amazing Chilean perch (52 euros).
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1
October 12, 2024
Everything is perfect in this hotel-food, staff, activity, beach, spacious room, stylish photogenic interior-everything is as from the picture, good alcohol, delicious Belgian chocolate, fresh seafood, cool water park. The hotel has exceeded all expectations
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2
September 13, 2024
The hotel does not reach the level it claims to be. The service is good everywhere, the guys are trying, there are questions about cleaning. There is enough food, it is delicious and varied. The hotel's atmosphere is beautiful, modern, and pleasant. But animation is a complete disappointment, it just doesn't exist during the day, and in the evening, if you're lucky with the program, it's generally uninteresting and boring. I would like to mention the spa procedures separately, I am outraged by the price, I understand that it is the master's business, but I decided to mark this moment, 3 massages should have cost me 900€ (90 min each/400€/250€/250€/). And if I agree to all three, they will make a discount.
Unfortunately, the rest was disappointing, it's not worth the money.
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3
October 24, 2024
Because the hotel is new, of course there is a lot of greenery, almost a desert. The hotel tries hard, the staff is very attentive, good food and drinks (all alcohol is foreign), very comfortable rooms, comfortable sun beds on the beach. However, the coastal strip and entry into the sea are worse than in some wild beach of the black sea-only stones, broken paving stones, etc.
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October 6, 2024
There were mixed impressions about the hotel. I will describe everything in detail, as there is something to compare it with. The hotel itself is very beautiful, Instagram picture. But if you're waiting for a green area, I'll tell you right away it's not there. The food is average, monotonous all 6 days the same thing. Something is unsalted, something is too salty, but here it is for an amateur. The pools are icy, unfortunately no one told us about it, of all the pools there is not one more or less warm, even the children's water park and that cold one did not even go for a ride on the slides once. The entrance to the sea is rocky, in places sand, you have to walk and look for a more or less place so that you can hold the child in your arms to swim at least in the sea, it is warm.
Upon arrival, there is a welcome bonus of champagne and something else, but not for us. We arrived early, thank you for checking us into a reserve room and giving us a rest. But when I asked the assistant about the welcome champagne, she said that they didn't have one, I thought maybe not for all room categories, but it turned out that for everyone, just not for us, for me this is not a serious attitude towards my guests, even though I didn't need this champagne, it's just not pleasant.
There are a lot of sun beds, soft, comfortable, take as many towels as you want. On the rods, you can order food by the quarter code, but it does not work. Waiters are not always on the beach, or so we came across. The animation was 2 times in 6 days, we went to one, we didn't even go to 2, we didn't like it. And the hotel has its own chocolate factory, the chocolate is delicious, there are many cafes and bars. The ice cream is very tasty.
The rooms are spacious, beautiful, the hair dryer is not convenient, you always need to hold the button to blow, there are no hangers for towels, only for bathrobes. The rooms are not cleaned very well, but garbage and towels are collected several times a day.
We were lucky and visited all the free Ala maps, liked Italian and Mediterranean. Delicious.
We are not picky honestly, but about Turkey, I always have the impression that you are going to visit where everyone is happy, smiling, greeting you, as if you came to visit relatives, but not in this hotel. 80% of the staff just don't care that you are, that you are not, it's very sad.
There are still minor flaws, but I will not even write and everything is clear, we will not come to this hotel anymore, it simply is not ours. Do you want to drink and take nice pictures? Yes, everything else is past.
I will add that when I read the reviews, I thought well, that there might not like the new hotel, everything is beautiful, people find fault, but there are shortcomings and the hotel clearly does not reach the money that you pay for it.
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6
2
November 11, 2024
Ethno is very good, gorgeous sun beds on the beach , swimming pools , water park , 10 out of 10 meals, kids club too , animation , meditation on the water and much more. The biggest disadvantage is the noise insulation of the rooms. That's exactly what needs to be done!
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November 13, 2024
A wonderful hotel, very beautiful, the food is beyond praise, excellent friendly staff, beautiful room, umbrellas, sun beds - everything is at the highest level. Since the hotel is brand new, there is not enough greenery. And so everything is fine!
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3
2
January 25
An excellent hotel, corresponds to the luxury class, the food is varied, the alcohol is premium, the service is excellent, the staff is kind, there is a place for privacy 18+ (swimming pool with restaurant) relaxation for every taste, charm .
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October 11, 2024
A wonderful hotel, there are shortcomings in the renovation-I think they will be eliminated) excellent, and most importantly healthy food is an undeniable plus. Italian sparkling wine, rooms are not inferior to Max in beauty and comfort. The service is on the level. There are questions for vacationers, not for the hotel 😉
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2
1
September 13, 2024
The trip is from 6 to 14 September.
We are resting now at the Ethno Hotel.
We booked in May in advance, as I consciously really wanted to get into a new hotel, meet in a beautiful place for 35 years and enjoy the unique service as Ethno declares itself.As they say, from under the knife)))
For 2 adults and 1 child (12 years old) we paid 546,000 regular Turkish Airlines for 9 days/ 8 nights.
DO NOT FLY Turkish Airlines!!!
We overpaid 30 or 40 thousand for regularity on purpose and it was delayed for 2 hours. Thank God for 2, not 5-10.The choice of a place is not offered even for money, registration in advance is not possible. If you are ready for such carousels, then there is no problem. I love clarity and it upset me.
Choose your airline and convenient flights more carefully.
Individual transfers were paid for separately, as Ethno seems to have an individual transfer, not a huge bus, but there is no guarantee that you will not go anywhere.
Upon arrival, you are greeted with a Widow Klucko, handmade sweets, drinks are offered and beautiful girls in uniform inform you about everything and are assigned to you in the What's app chat. The hotel refused me early check-in at 10:00, instead of 14:00 with a special, hyperactive, sick child (a certificate of disability was attached and offered). I very politely and delicately asked to check us in, since it was a hard and night road, a boy with a behavior disorder and they allegedly negotiated for a long time, they said within an hour we would write to the chat as soon as your room was ready and our room was ready only by 14:00. 4 hours after a day without sleep, we wandered around the hotel was waiting for the supposedly prepared room, of which there are a lot of available ones. Because I can distinguish a newly cleaned room and a washed floor from one that has been standing for a long time with minor dust on the surfaces. I do not know a single hotel in the world and a person who would not go to meet the mother of a disabled child, even if not a wheelchair user.
But my friend with 4-year-old twins, husband and son were settled and told their category is two-room ready. It is strange, the hotel is 3 months old and it is not fully inhabited, it can be seen.
I am a very empathetic person to people and always say, but if no one spends time on reviews, then no one will know anything, therefore:
1. The hotel definitely needs to work out the season, train, hire Russian-speaking staff in bars and the beach to receive guests of a comfort level and higher. The hotel is filled with Russians, they don't understand anything in the bar, in the Italian restaurant I brought 3 portions of mashed potatoes, 3 portions of fries to the children, I mixed everything up. Yes, just because I didn't understand. Well, it's nothing.The food is great.
2. On the beach, you won't get a bartender from the word at all.It took place once from 8 a.m. to lunch. You ask for Americano and he disappears for 1.5 hours until you catch him again.They are not in a hurry at all, as I used to see in hotels in Turkey.In a boar for 175 euros a day, of course you will wait)
3. In the main restaurant, you sit down and wait for the waiter, and then your drinks by the end of lunch / dinner.
4. Unlike other Turkish 4-5 stars, you will not see any special food if you are a sophisticated guest, except for lightly salted red fish and fresh breakfast. There is nothing different, for example.Yes, this is not in the standard fives. Everything else is the same. There are no questions about food. There are a lot of things, very different and of high quality.
5. We really liked the nomos 24-hour restaurant, where you can always come unbound, order from the menu and the best Serdar waiter works there. I think he deserves to be at least the head of the hotel or responsible for the direction.A very caring and involved person who provided service from the first day from the bottom of his heart, and not because he needed to. It feels good and very pleasant. The food is also great. Try beef stroganoff and green salad with avocado especially.
6. Very good quality A la Carte restaurants. Very much so. We hit two. Italian and Japanese.There are free and paid ones. The interior is a work of art, beautiful dishes as well as the design of the entire hotel.
7. If you are without children or can afford it, then evenings at the bar, cabaret, wine tasting, many different sports programs and other things will be sent for you by an assistant.The youth company will be bored here.
8. In this hotel, Turks are open and happy to meet us, as we have not seen all 25 years of traveling to Turkey. They still don't understand the difference between a sophisticated guest here.Well, they will learn by 2025.
9. Huge resources, money and, most importantly, marketing have been invested in the hotel. Magnificent and modern interiors, furniture, dishes.So far it has not been worked out and this is normal, in a year I think it will show itself, but it will also cost much more already.Kalinan at that time was a million for the three of us, Max Royal, Voyage is even more nearby.Everything is branded, new,beautiful, good cosmetics,the latest towels and bathrobes,a handbag for the beach, absolutely everywhere you will see the ETHNO logo as something global.
10. The territory is not large, compact, understandable and this is a big plus for us specifically. The hotel building itself is very pleasing to the eye, both inside and out. The territory is very bald, but it is inevitable and a matter of time.
11. The sea is good, sandy for the first two meters, after the stones. September is a particularly beautiful sea. It's cappuccino temperature.
12. The hotel is promoted with the help of famous people.During our period, we met two millionaire bloggers and my wife, Maria, with her son.They take luxurious photos, talk about the hotel and increase the number of people who want to.They didn't inflate balloons for my birthday like they did for bloggers. We came for free for a recommendation and reviews to promote the hotel, everything is clear with this.
13. Special thanks to the children's club and their staff. Very nice people who told me let's try to keep the boy, suddenly it turns out, don't worry about anything and if anything, we'll call. At first, he stayed for 20 minutes 2 times, and then for 1.5 hours. You need to really want to help your mom in order to take responsibility for a 12-year-old special child who cannot fully explain himself. Everything is enclosed by a fence, it is safe. A wonderful program.There are a lot of interesting things for children.Very nice dining area.Russian Russian animation and babysitters should be available, as there are a lot of Russian children, but no.
14. There is one large swimming pool throughout the hotel, one for adults, one for kids with a canopy and in the Santorini area for adults. There is enough for everyone, the sun beds are always free. There is no such nonsense to borrow at 6 in the morning and keep it until the evening. You will always come when it is convenient for you and find a place.
15. Great bars, a pastry shop and a candy store. Nothing has been signed yet, you will poke like a monkey, because the staff will not understand you either, even in English.Everywhere you want to stop, sit down, stay.
16. The rooms have a minimum area of 56 meters and an external rating of 5 out of 5.There are a lot of different lights, everything is high-quality, affordable and necessary.
17. The chat assistant does not look like a human, but like a chatbot. You write the cons or the pros, it doesn't matter and she responds like a robot. We have passed it on, we will try to solve it, we will pay attention. We ask you to make an appointment at the Ala Kart restaurant, we are waiting for a day with a comment, we will send your request, there are no places for tomorrow.Well, offer another one then, otherwise we will leave in 4 days, and we are all waiting. I say the corkscrew does not open the cork, they bring us the same second one. We write do not knock from and to, the children are asleep, they are knocking.It's already infuriating how real the robot is. We apologize, we passed it on, we will pass it on and so on.The staff is terribly stupid, but it's not logical to find fault with this after 3 months of opening, probably.These are workflows.
18. The pool, beach, pier are always free and few people. I like that. Who will go already in 2025, of course, the occupancy rate will be different.
19. The contingent of vacationers is pleasant and well-mannered. But there are also unique people who have come to mind. Especially happy moms of a loving husband) who react to other people's children with negativity from the category of do not approach, these are our toys. And there are also positive ones.I offered her to move away from us, in case we were in the way, because there was enough space, but she didn't listen. There is a certain arrogance.
20. There are so many restaurants that you can not go to the main one. The Italian Soddis has very tasty food, open kitchens everywhere.
21. It was my birthday on 8.09. Fruit and cake were delivered to the room. Nothing different from other hotels. In the former Alva Donna, now Dobedan is doing the same thing. On the 1st floor, your husband can buy you a bouquet for 100-200 euros and balloons 😀
22. After check-out, they offer a shower in the SPA area and luggage packing for 10 euros a suitcase.
23. A huge selection of drinks is possible, it's worth overpaying for it if it's important to you. In the standard five, you will be served cheap whiskey and champagne on the principle of Santo Stefan. There is Italian wine worth 1,500 rubles per bottle and all kinds of alcohol.
24. The fact that employees do not speak Russian even in broken English is a failure. They don't understand anything and you can't get what you want from it. You tip the bartender, he takes it for granted and disappears again. And there is no queue at the ball of this and the beach is not big enough to bring you a glass of wine, without exaggeration, from 30 minutes.
25. In A la carte, all three are free, sign up on the first day of arrival. We were signed up for one immediately on the first day and after that we started writing that everything was filled until the end of your vacation, sorry. It's a whole story to sign up and try everything.Sometimes there are no places, then we can't add friends to the number. But there is always a way to sell and offer paid places, I think this is the focus. To be sold.UMAI Japanese is a delight and above all praise. Some of the most delicious rolls and finally a Russian-speaking bartender.
26. Wi-Fi outside the room and building is not working well.
The cherry on the cake was that I asked for a meeting with the guest relations manager, explained to him my situation with the child and asked to extend the check-out from 12:00 to 16:00.
He was very friendly and tried to get into the position of my story, and after a couple of hours they wrote to me that we couldn't extend the room, he was waiting for other guests. And for the money of 150€ we will not be able to either if there are 500 rooms in the building.Check out at 12:00 in the guest room. I was ready to pay, but I didn't either.Refusal.
On the last day, we tried to persuade them to put us in an Italian restaurant with a family who met here for 20 minutes and they said no, and the restaurant is half empty.
A great idea and work has been done to create ETHNO. Whether it will be successful or failed will be clear next year.We love Turkey with all our heart and this is the best and most comfortable country for any holiday and especially for holidays with children.When you think about what kind of inflation they have now and despite such a jump in prices, they create new things, try to do the best possible for the guest and work very hard. There are a lot of people and forces involved, we just sometimes don't pay attention to all the behind-the-scenes investment. We do not take into account the price of the flight and how the circumstances of the trip have changed for Russians.Many guests constantly heard that we gave such money, but this is not there, this is not there, and it was like this.What you are used to for that kind of money is already worth 3 times more.
Recommend it? Yes. But with great comments.Beauty and mood are in the eyes of the beholder. You can find fault endlessly. The hotel is for connoisseurs of beauty, for the eyes and aesthetics.If you just need to take your children to the sea for the price / quality, then of course you can not overpay for all the concepts of this hotel, since you will not even be able to use 70%. Either take turns, or take a babysitter (mom). If you are for greenery and nature, you definitely are not here. The tile hotel and the building.If half a million for 6-7 days is a common thing for your family of three, then be sure to go and try it.If half a million for three people in a week for your family to work hard and relax 1-2 times a year, then choose a proven and well-established hotel.I overestimated him coming here. They didn't give me care and Love here. The main disadvantage of the hotel so far is its customer orientation and not the desire to please the guest.
In any case, I do not regret anything, I thank ETHNO and the whole huge team for the novelty and I wish next year to become out of competition.You have all the resources for a solid five. ♥️
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8
October 27, 2024
We had a rest in October. The hotel is great, the staff, the service, the food - everything is great! There are small disadvantages: there is no hot water, it is barely warm. It is not comfortable to take a shower. There is one warm pool, and the pool bar, which is cold. Apparently, to drink less. There is a QR code on each umbrella and drinks can be ordered using it, but the order is brought 15-20 minutes. Since this is one person and he does not have time. The rest is 5 points!
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November 19, 2024
Great hotel! Not shuffled yet. There are questions about alcohol in bars, not everything is available that is stated. I was very pleased with the swim-up room, the pool is really the best heated! You can swim even in the rain!!! At the moment, one of the best in terms of price-quality! Let's see what happens next...
See original · Русский
2
2
October 31, 2024
Well, it's our turn to share our impressions of the new hotel.
We visited in August and returned in October. In August, since the hotel is new, there were minor flaws, a lot of people. In October, it feels like the hotel is entering its level mode, all the flaws have been fixed, the service is improving and this is only encouraging.
The hotel is new. Modern design. The philosophy of the hotel is an eco-friendly vacation with body, soul and mind. The spa is magnificent. Meditation singing bowls, pilates on the reformer. A personal manager will solve any problem.
The food is very diverse. 24/7
The pastry shop is wonderful. Chocolate is a special treat. Alcohol is good chivas 12, 18, black Label, etc. moet, wines of France, Spain, Turkey, Italy. Cooking classes for adults and children. Heated swimming pool. We didn't go to the slides much, the children are not interested. The beach is good, but some complain about the pebbles when entering the sea, it is not critical for us. The sun beds on the beach are soft and large, not plastic, as in many hotels of a similar level. Ordering food by QR code. The territory is small, but sufficient for a hotel. There is not enough greenery, but it is uncritical. The kids' club is good, it looks like a city of professions. In general, we are satisfied with the hotel, the rest is great, calm, serene. Everything is as I like it. There is no loud music, noisy parties. The concept of the hotel sets you up for a life above flashy logos and endless drunkenness. Thank you for a wonderful vacation🙏
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August 21, 2024
I would like to express my deep gratitude to the waitress Anastasia for the excellent service during our recent visit to your hotel. Anastasia showed exceptional attention to detail, was incredibly friendly and professional. She made our stay really pleasant, recommended excellent dishes and cocktails, was always there when it was necessary, but she was not intrusive. Her kindness and sincere desire to make our evening special left us with the most pleasant impressions. Thank you so much, Anastasia, for your care and wonderful service!
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2
5
November 12, 2024
A super hotel. I really enjoyed my stay at this hotel. Very clean, very comfortable. The hotel is new, the staff is polite. There is a lot of entertainment, there are many places to spend time usefully.
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2
October 22, 2024
Maintenance of 4s -
Staff 4
Food 4- and its small selection
The rooms are good, everything is new, but it is clear that they were in a hurry to open, there are a lot of joints that will come out, the beach beds are cozy and comfortable, linen bathrobes towels in the rooms for 5 people
I recommend visiting
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August 25, 2024
I really liked it, just a fantastic place to relax with my family, very tasty food, sweets, gorgeous handmade sweets , baking on the level, the rooms are clean and spacious, there is not a big minus, this is not a pre-occupation of the staff, well, I think next year it will be just chic, well, I think the price will be space.
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1
December 30, 2024
Vacation for 550 thousand rubles: expectation and reality.
A good vacation in a good hotel starts with how you are greeted. Snacks and soft drinks are standard for 5* hotels. You are immediately invited to sit down and relax while the registration is underway. The Ethno Hotel has a different standard-an empty reception. Not a soul. No guests are welcome!
When you do manage to get into your room, a surprise will be waiting for you there, for example, the current ceiling. As it turns out later, the ceiling is leaking all over the hotel-in the halls, in the restaurant, in the bar, buckets and rags everywhere. But the scariest thing is that the ceiling is not only leaking, but also collapsing! It can just fall on you at any moment! It's in that new hotel! The hotel administration is aware, but all they do is throw up their hands and send new workers with buckets.
I will keep silent about the cold pools, which are declared heated. I'm more concerned about how a hotel that has been so praised in reviews and reviews can fall apart after six months of opening? Apparently they invested more money in advertising, rather than in high-quality construction)
Conclusion: the hotel is disgusting, the vacation is ruined, the family flew in to celebrate the New Year, and now we're just afraid for our lives!
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5
September 13, 2024
We just returned from the Ethno Hotel yesterday. There are advantages - it's delicious food. That's where the advantages end. There is mold on the walls in the rooms. Mold also goes all over the hotel, you walk along the shops - mold everywhere. The sockets in the rooms either do not work or are turned out with bare wires. The bathroom door wouldn't close because it was bigger than the passage itself. Assistants, as they are called, do not solve problems at all. Free a la carte restaurants, as they are called, are difficult to book, they say there are no places and sell restorations for an additional cost. The staff needs to be kicked and called to be served! My child and I couldn't even bring water for breakfast for 15 minutes. The staff is completely unmotivated, they say that the attitude towards them is harsh on the part of the management, therefore they do not want to serve. The staff turnover is huge, which is why there is such a lack of coordination in the restaurant. The hotel is also not interested in the service in any way. Questions in messengers may simply not be answered. In general, who counts on the luxury hotel declared - it's not here for sure! It is very inferior to its neighboring hotels! I do not recommend it! The hotel is definitely not refundable
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4
October 15, 2024
Objectively, there are pros and cons.
+ - children's room. An opinion based on the experience of children - they were ready not to leave the ethno at all - you can drive a car, play firemen, ambulance, make up, etc. One of the best rooms in general (comparison with Max, Regnum, Kulinan, etc.)
The food is close to the top - better than in Kulinan, much better than Calista and Selectum, slightly worse than in Regnum and Max... it looks like Gloria
- a good water park for both very young and older children
"-" a very small area, which is also strangely realized ( some places with sun beds, where there is no pool nearby, tables, without awnings, where there is no bar or cafe nearby)
The lack of greenery and shade (this is a disease of the new hotel, but it does not seem to be solved here - they planted a few palm trees, which even when growing up will not give the necessary shade at + 40.
The hotel is understaffed by staff - there are a lot of them, but everything is somehow stupid, no introductory tour upon arrival - the concierge service is working normally, then you wait an hour for an answer to an elementary request, there are a lot of waiters in a beach restaurant or beach bar, but they may not pay attention to you at all.
Bad umbrellas that do not cover from the sun, while sun beds with large mattresses, but they are so heavy that you cannot move them to be in the shade of an umbrella.
Pier, the bar on which for some reason does not work in the evening, and you can't sit there during the day - there is no canopy
It's boring in the evening - only one of the beach areas with a show is open, but places there should be occupied at 9 p.m. at the beginning of its active work at 10.30 (shows in the main hall are standard for any five - there is nothing to do there. Moreover, the main amphitheater is either unfinished, or someone made a big mistake with the idea - you have to sit on concrete steps
The main pool is divided into two parts for some reason (they wanted to make a cascade, probably) and you need to go up the steps from one part to another! Due to the fact that both separated pools turned out to be quite small, and there is no special shade - the temperature in the pools is closer to 13-00 degrees 30 + - they do not carry any cooling in themselves
Poor Internet connection, which is generally unacceptable for a top hotel. The signal by the pool is very weak or not at all, it often hangs in the rooms.
As a conclusion, the hotel is not bad, but it falls very far short of the top and the price you have to pay for it!
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3
December 26, 2024
The service is at 4, most of the waiters are lazy, they won't approach you again until you get up or ask for it, The food in the winter concept is very small, you won't stay hungry, but you won't get much pleasure either, you can choose more or less a la carte dishes in the restaurant, the rooms are naturally new but the whole line runs somewhere in the wall, it's unbearable to sleep in the rain, everything is gurgling somewhere in the wall, it looks like you're sleeping in a river, There was no beach at all in December, you can't even go to the water, everything is covered with construction debris with sand, bricks, stones. The pools that should be heated are cold, about 22-23 degrees, even in the indoor indoor pool the water is very cold, you can not buy. Of course, we don't work at all. Drinks are occasionally brought diluted, instead of a good gin, they can pour local vodka and say that they poured the gin, or bring cognac diluted with water, which is also the norm, no one has been taught how to make cocktails.
I don't recommend anyone going there on vacation, don't waste your time and money, it's only in the photos, but in Delhi there are leaks on every floor, water is pouring from the ceilings, construction work is underway, it's dusty and dirty. We just wasted our money and time before the New Year.
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4
October 10, 2024
Confident COUNT
One of the advantages is a restroom on the second floor, where excellent service, enough staff, delicious food.
That's all, then only the cons.
The service is terrible. There are not enough staff, they do not have time to clean the tables in the restaurant, the steers from the ashtray do not notice in principle, forks need to be taken from neighboring tables.
Cleaning is terrible, I was especially stunned by how the cleaning lady flew into the room without knocking, although there was a "do not disturb" sign on the door, saw me, and just as quickly flew out of the room, slamming the door.
Meal. I didn't understand the admiring reviews at all, bullshit. I was most surprised by the meat, which is a national product of the Turks, and they serve over-dried tired kebabs. And the shrimps - overcooked, bland, I started to eat one - I spat it out. The wife, because of her upbringing, still ate her shrimp. One. And, of course, she did not continue. Mussels are rubber, with shell fragments inside.
Cocktails - everything is fine in two restaurants, but there were 4 exceptional cases in beach bars:
- mojito was made from sprite;
- bloody Mary was made with 1/3 lemon juice, 2/3 tomato juice. That's it!)
-to make Manhattan, I went to Google)
-flavoring in Sangria was added not one drop, but a whole pipette.
Minor repair defects are already available, including nails sticking out on the pier decking. I couldn't believe there was mold here (well, it's a new hotel!) - and she really is!..
The beach - stones are almost not cleaned.
And yes, a friend's purse was stolen in the room.
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3
2
October 29, 2024
A great, modern hotel. Beautiful coastline (who knows the beaches of Belek, sand + pebbles) wonderful and comfortable sun beds on the main beach. On a thick mattress .
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October 2, 2024
So)), well, the cost of the tour is like a premium hotel! But! The service is the usual 5 stars. Two assistants are in touch in the whats app, but they solve your questions at will. Of the negative mompets: Have you ever seen sunbeds on the beach in a similar hotel cost 60€? Sun beds. And here it was explained by a private zone, there are no notes about it on the beach and either they will bill you, or go to the free zone with sleeping small children in your arms. Towels are collected on the beach, but they do not have time, at 11 o'clock all the sun beds on the beach are occupied! Have tea in the room? Pour boiling water from the coffee maker. How is that even possible? I don't want to drink such yellow water with coffee sediment!! For the second remark, they only brought us a kettle! We checked into the room after 10 a.m., arrived at 8. And tadam - there is a black hair on the bed, just not ours, the assistants ignored this message, zero attention! There are no ice boxes on the beach, the pools are not heated. We chose and paid extra for a room with a sea view, but no one warned us that we would fall asleep to music! The windows are not open, but with the balcony closed, the audibility is excellent.
The kids' club is big, there are many different activities for children. The food is delicious and varied.
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3
1
January 9
Great hotel, helpful staff, everything is clean, everything is delicious. Minus, most of the staff have trouble with Russian and English, but this is acceptable, they understood each other)
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September 30, 2024
We had a family vacation from the middle to the end of September. The hotel is new, some of the rooms are still being completed, so do not be surprised by the sounds of the puncher. the personal manager is no different from the word at all, we just thought we were unlucky, but after talking with other vacationers, we realized that the problem is common. The children's animation is good, one star for it and the second for the service on the beach, in the restaurant: they cook delicious, but without frills, room cleaning is also flawed, then they forget to bring water, then napkins, but of course the most negative impression is left by personal managers, we had Tohid and Fidan. But let's hope that everything will be fine with them.
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3
1
September 12, 2024
I will note the good work of the beach service. Especially Firat. Always friendly communication and the creation of a friendly atmosphere. Thank you for a wonderful stay 😊👍
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1
January 8
Ethno hotel, Belek
Flights: I advise you to fly only by Aeroflot. Regular flights are not postponed, they are served on arrival, and not like charters - you sit on the plane and wait for the bus. The service is also appropriate: the flight attendants work throughout the flight, and not as in a Turkish charter, they were quickly fed and disappeared, although there were still 2.5 hours left to fly.
Transfer: I am very pleased with the individual transfer, we met right in the hall, took the luggage, presented flowers, quickly, without stopping anywhere, brought to the hotel
On the way back, I do not recommend a VIP lounge, a huge queue, a small room, nowhere really to sit.
Hotel reception: a female assistant met in the lobby, took the passports and processed everything within 10 minutes. My wishes for a room on the lowest possible floor and with access to the sea were taken into account.
The hotel room is beautiful and spacious. The room is divided into three zones: a bedroom, a dressing room with a safe, hangers and drawers, the bathroom area consists of separate rooms: a toilet and a shower room, plus a huge dressing table and a washbasin. A spacious balcony with a table and wicker furniture.
The hotel is made in an "eco-friendly" and ethno style. The furniture is wooden, woven, stone, all very pleasant tones, without visual noise.
I would also like to mention the toiletries designed for the hotel: soaps, shampoos, conditioners, toiletries, bathrobes. Everything is of good quality and maintains an eco-friendly style.
There is tea in the room, no capsule press, small bar.
The hotel is big, there are a lot of tourists, but everywhere there are some nooks and crannies to relax, drink drinks, and feel like only your family is in the hotel.
Assistants: upon arrival at the hotel, two female assistants are assigned to you. You can't ask for or order anything yourself, you do everything through them. The girls speak Russian. Contact them via a shared WhatsApp chat. It was very difficult to sign us up for a restaurant. I waited three days. Janet's evening assistant didn't need to be adjusted, and Melissa's morning assistant had to be adjusted and reminded.
Restaurants: there are many of them. There are paid and free ones (3+3).
Shared restaurant for breakfast, lunch and dinner on the 1st floor. Despite the huge number of tourists, even during rush hour, you can always find a place. The waiters are polite and quite efficient. The choice of food is varied, you can always find something that suits your taste. healthy food, Turkish, Italian, Asian, seafood (Turks don't know how to cook them), sweet, fruit and vegetable tables.
Of the free restaurants, there were in all three: Asian and Italian and Nomos 24/7. Quite decent. In Asian, tune in to small portions. Italian is impeccable. I advise you to have lunch in Nomos 24/7 when you get tired of the communal restaurant. I advise you to double-check your order at nomos, the waiters speak Russian, but as a result, they may either forget to bring something, or your family is eating, and you're still waiting for your order. For some reason, all the plates are removed when everyone has eaten. In general, in my opinion, in such hotels you do not need to go to specialized restaurants, the Turks lose here.
The territory is small, but comfortably equipped, I am green, they keep me in order.
Pools: there are many of them, children's, adult with a bar. There is a swimming pool in Santorini for adults without children. For those who want silence. Admission is free, the sunbed is 50 euros or dollars. Cool DJs are invited there. I highly recommend it.
Water park for adults and children. I didn't understand his schedule, but he was always open in the morning. Delight and pleasure for the child.
Beach : you need to take a sunbed in advance, and then go for breakfast. Impeccable service, responsive waiters will bring everything your heart desires. It is very convenient that you take towels directly on the piano, you do not need to go or carry them with you. The sea is warm. The only drawback is that they did not know how to remove stones from the entrance to the sea, so all the children swim in special slippers that are sold in hotel stores.
I highly recommend 2 bars on the beach for drinks and a quick snack.
Kids' club: upon arrival, you need to join the WhatsApp chat, they publish every hour what is currently in the club. It is convenient that, being in the club, the child can eat, they have their own restaurant. There are a lot of activities in the club: A Lego room, a PlayStation, various workshops (as in the city of professions), a trampoline, a playground. The club is the most suitable place for children under 12 years of age.
SPA center and gym. I strongly advise you to visit the sauna, steam room, salt room, and then go to the relaxation center in the cold pool and sun beds.
I would especially like to mention the Felix chocolate factory and Ava confectionery. Here you can take handmade cakes or chocolates (every day is different, cocoa beans from all the chocolate pestles of the planet) and drink coffee in your room on the terrace.
There are table tennis tables for children and adults on the ground floor. That's where there's always a rush and a queue.
Shops: on the ground floor there is a clothing store, a jewelry store, a children's store (aka cream, lighters, everything you need), a florist and a hairdresser. The prices are in euros, high.
I forgot to take my Panama hats, it's impossible to buy them in stores.
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January 2
The walls between the rooms are made of drywall, so the audibility is enormous ! I can hear the neighbors talking! A New Year's Banquet for which they gave 200 euros per person on top would not be recommended to anyone (for 1 out of 5 ) by any organization ! It's cold in the pools! The glass on the balconies is breaking from the thunder ! On the day of departure, the cleaning came at 10 a.m. and while we were having breakfast, she moved our things and started preparing the room for the next arrival! I had to make a scene at the reception!On the plus side: good cuisine ( especially in the handmade chocolate cafe), a good evening program. Cool cosmetics by etro in the rooms
That's it!!! It doesn 't reach the premium level ! The price-quality ratio leaves much to be desired
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