I really want to share my impression of the promoter's service at itib perfume, which is located in the Galileo shopping center.
The girl Anastasia worked, a brunette with long hair, very sweet, responsive and patient. I came up with a request to pick up a parume, I wanted something with delicate notes of flowers and citrus, with a long train.
The girl very competently described the composition of each perfume from the catalog, gave a listen to the aromas of perfumes, there is no doubt, it is clear that the person is a professional in his field and loves his job.
In the end, I chose (C25) well, just a gorgeous fragrance, Anastasia, beautifully packaged my purchase and wished me a good day!
I'll bet you 5 ⭐!
On August 1, I was in your shop, I don't understand anything about perfume myself, I turned to the seller for help, the seller is a polite, friendly girl, picked up a great fragrance for me, I am very pleased and I will come to you again!
I didn't like the consultation. Absolutely not customer-oriented. It felt like the consultant was just waiting for me to leave. He answered my questions with an air of "what stupid questions." I understand that a person can get tired, there may be problems and I always treat them with understanding. I bought it only because I really liked the smell, which I actually chose myself.
Disgusting attitude towards the customer . There is not even a semblance of a pre-sale service , 0 attention to the buyer had to wait for the seller to dig out the look from the phone, no help was provided with the choice of perfume.
07/10/2024 I went on vacation, I ran out of perfume, I thought I would have time to run to you and buy it. I arrived at 10:18, the seller is not in place. The point has been open for only 18 minutes, and the seller has already run away. I didn't wait, I had to leave
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1
Dimka
Level 5 Local Expert
December 28, 2024
I wanted to buy perfume, as I approached the island, the seller had already left, decided to see where she would go, eventually went outside to smoke, came, couldn't pick up the perfume for me, only resented, left in a bad mood, after he left, he takes the perfume of the store on himself, I ask you to deal with the seller (Victoria).
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Show business's response
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Дарья Дударева
Level 4 Local Expert
July 12, 2024
today I was at this place, a girl was working, I was waiting for her to sit on the phone and talk. zero attention to visitors!! I asked her to squirt again on a piece of paper, since the smell was not felt well, she looked at me with such a biased face 🫤
after such an attitude, there is no desire to return to this point 🤷♀️
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Виктория Познякова
Level 3 Local Expert
October 22, 2023
the seller who worked on 10/22/2023 twice before lunch and after refused the v25 probe, arguing that the probe was too far away