Eurasian Bank

3.4

50 ratings

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Level 3 Local Expert

Boorish attitude towards customers. I got a call from the Eurasian Bank that the loan application has been approved, come to the nearest bank branch. I came to Pushkin. The manager was rude to me, rudely saying that you should not believe everything that Call Center managers say, as a result, the mood is spoiled.

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жанар тлепова

Level 11 Local Expert

Managers are very weak, they do not know many rules of work, they are unable to explain normally and easily, the only thing that they liked was the work of the senior administrator of this branch, the guy very intelligently and intelligibly explained everything and said how to do the right thing in our situation, thank you very much

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Елена Панкратова

Level 5 Local Expert

The most lame bank

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Айгуль К.

Level 2 Local Expert

The terminal eats money, the check does not give out, the screen goes out. The money has not been received 30,500 tenge. They called the call center and told us to contact the department, and in the department, contact the call center in one word, they fired us. I am a Disabled group 2 loyal customer. No one is responsible for my money, they tell me what we can do. After today, I just felt TERRIBLE! It's a complete mess

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Алексей Т.

Level 3 Local Expert

I lost 3 hours of time on a working day. My question has not been resolved. Hello to the processes built in this bank. There are no special complaints about the staff of the department. If it's important, I'm a non-resident. Perhaps everything is easier and faster for the citizens of the Republic of Kazakhstan.

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Юрий Анатольевич

Level 14 Local Expert

Hello.The bank takes care of convenience, there are 8 ATMs at the entrance, so payments take a few minutes.The staff will always help you with questions, they are polite and helpful.Keep it up !

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Александр Рыбалко

Level 9 Local Expert

Disgusting service. Cards are not issued to non-residents, they were sent to a branch, they are not issued in mini-offices either, they were sent to a branch that works until 20:00, everything is closed there from 18:00.

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