The service is normal.But unfortunately, some employees appropriate other people's things!I left protective sun glasses!, and she appropriated them and did not give them back!It's a pity!But even for such employees, a shadow falls on the entire team!!!!!
From the end of January to today, I cannot withdraw funds from deposits. I consult in advance before coming from Russia. They say one thing - in fact, something else is happening. And the tech support is being deceived in the department itself. I contacted the head office with a complaint - they answer: "we have it like this, it's not our fault that our technical support and the bank branch advised you so." They are specially consulting incorrectly in order to keep the money at home! It's terribly simple. Are they even on the verge of ruin? And they hide it, maybe they just don't have any money at all? Because three months have passed, and no one is moving. My confidant has already traveled to the department 4 times, waits for an hour each time and does not receive money each time.
Besides, they blocked the smartbank app for me, I don't see what's going on with the money at all. Never contact this bank.
All screenshots of correspondence in the official whatsapp of the Eurasian Bank, as well as sent and received letters are available
The terminal is open, the staff is resting, they will never come up, they will not ask how to help or what suggestions there are
See original · Русский
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Даурен Жолдыбаев
Level 3 Local Expert
May 3, 2022
Frankly speaking, the bank does not care about the Customer's problems, starting with the service ending with the service, everyone does not care about everything and they are all exactly responsible for each other, the call center of Allah LLC is shifted to each other, I do not know how to contact them card credit, fuck me, your call department People ask for help explained the situation, they say displace other Employees but no matter how you bullied I regret that I took the installment plan, I regret please, I do not recommend this bank
Near the house there is good service, friendly staff, honest bank, they understand jokes, work well with customers, friendly handsome guys, I advise everyone to open a deposit, I hope for further cooperation
A leaky bank. We received the card, we said the PIN code, and by calling a certain number, the operators say that they issued the wrong code.in one word, a barn, not a bank
What a mess, they take money from people allegedly for insurance, then they don't pay it, what kind of fraud is this, they put it in their pocket, where to complain? To court , perhaps ?