The guys, the managers, have been serving for a long time. The cash register is generally a tin. If it's lunch, then you generally expect a lot of time. I would recommend that the management expand the service staff a little. Well, the guard agashka suggests. It's like you're coming and you're not welcome) sarcasm.
The employees don't know what they are saying. I couldn't use the bank's services. Thank God.
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Илья К.
Level 12 Local Expert
December 13, 2023
A few years ago, I opened a card of this bank. During this time, I have already personally met with a dozen managers in different branches. There are simply no words for the service. They can't figure out their own procedures themselves. And when faced with the blocking of cards, due to suspicion of something there on the part of the bank. So it's actually a whole story. I do not recommend the bank, I have closed all my cards.
They work terribly, I closed the car loan ahead of schedule, they said that they could approve a cash loan to you in 2 weeks, and in 2 weeks I went, but they said that they would not give you who would reimburse them to the Eurasian Bank, only they could say why deceive people like that, it's bullying
The department is just the bottom, the service is 0, I was only once and waited 3 hours, you know, 3 hours until the queue reached me, and when I sat down with the manager, she just said that my question needed to come on Monday! That is, I waited 3 hours to hear it:(((