If it's a matter of life and death, you can take a mortgage loan without collateral, but taking into account all the hidden interest at 40-45% per annum easily. If possible, it is better to contact other banks.
It's a complete mess. I waited for almost 2 hours, then the cash register was closed altogether. I had to go to another department. There are not enough workers along the way. The employees were fighting among themselves. And the cashier felt sick, as it were. An ambulance was called. The bank seems to live well on interest, you know what their percentage is. And they can't recruit staff. In a word, it's a complete horror.
Not a big hall. It is not convenient that in the main hall the numbered scoreboard is visible only from an angle where there are only 4 chairs. Managers serve slowly, even rather super long.
Only one cash register N4 works, if there are four, you have to wait a long time, it took 35 minutes for the ticket to be taken and the queue did not come up, the device that issued the ticket does not work well yet.