The service when you buy will not be left behind and when the delivery, assembly, then all the service is over. Then the ignore is complete, the call is dropped, no one answers. Then it turns out that they seem to have completed the order, the operator says that there are no active orders!!!! There probably the management of the stars counts in the sky or does not have time to count the money received from the sale, but the goods must be delivered and collected, the management does not seem to care when they received the money, there is no control. Somehow it would be necessary to adjust so that the money should be given after delivery and assembly, otherwise they took the money and stopped dealing with delivery and assembly.
I ordered only a small inexpensive table and a lot of complaints, I represent those who buy expensive and complex furniture there. In short, I wanted to put 0 points, but there is no such function, 1 point to the seller who drove around the hall👎🏻👎🏻👎🏻👎🏻
Terrible service, well, they promised that they would bring the furniture collector in 10 days the next day. They promised that if an SMS with the date arrives, everything will be exactly on those dates and on the day of delivery they call and say that their car broke down and they can only deliver in a week. What nonsense is such a big office and has only one car . It's just terrible
An absolutely incompetent team, they simply cannot deliver on time, they canceled the delivery once, and the second time they did not deliver at all. I waited for them on the street for 3 hours. Since I don't live in the city, the delivery was within the city limits. I warned about this in advance, but unfortunately I did not wait
Euromebel had been waiting for a terrible service for 20 days, while also paying for delivery.
If it was free, I would have waited half a year.
Do not take or order furniture...
I have been waiting for terrible service for a month now, the closet is completely out of order.Where do they get such workers from?I do not advise you to place an order with them.It's terrible!!!!
The staff is helpful. Delivery of the purchased furniture is free of charge and on time. Furniture assembly is carried out by furniture assembly specialists, at an excellent level. A wide range of products from various manufacturers. The quality of the furniture is excellent.
A good store is not expensive furniture, consultants are on the level and polite staff. We did not keep you waiting long with the delivery and collection of furniture.
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Константин Ким
Level 30 Local Expert
January 5, 2024
Not a bad furniture store. The assortment is large. The quality of the product is also more or less good. It corresponds to the price and quality. The location is convenient. The staff is polite
Affordable economy class furniture. If you are looking for such a thing, that's it.
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Anonymous review
June 13, 2023
I came to get the sofa and saw the seller yelling at the customers because they wanted to change the furniture. What if I were in their shoes? I should have called the police. I have not seen such horror in more than one store. I left there as soon as possible, the abomination that this saleswoman was doing, offending customers - I would even say nationalism, although I am Russian myself. The seller of European appearance was arrogant and aggressive towards the woman in the headscarf. It's a nightmare.
A good store, not the entire range is on display, but they will pick up everything you need, you can buy it very cheaply if there is a small defect on the furniture. I ordered furniture several times, there is delivery, assembly is paid, but not expensive.
They ordered a closet, brought it, said the assembly would be at 19:30 +-hour, you're sitting waiting for them on Friday evening. You get through at 20:00, ask where the courier is, it turns out they made a mistake and the assembly will be at 21:30. 21:34 THERE is NO ONE, the dispatcher has finished work
Do you have a private house? Going up to the 2nd floor? That will be 1500 tenge! OK! Delivery in a couple of days, dusty and dirty boxes. I ask the guys not to bring them into the house, it is possible to leave them outside under a canopy. The next day, the picker, an ace, arrives with a swollen (with dirty hands). "Myrkymbai". Who fastidiously declares that he does not even intend to bring the boxes into the house. Ok, I bring it into the hallway, I ask you to assemble it here as it is. Thank God I collected it well, but no one answered for the climb to the 2nd floor. One name of Euromebel is read as Kazakpaiservice for your euros. Not another foot...
We have been using Kaztelecom's services for a long time, we do not regret it, the operators are competent and polite, they explain everything very clearly, they help us figure everything out, it is very convenient.
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Anonymous review
June 18, 2021
I bought a sleeping set in this store. Payment and delivery are fine, but the assemblers are a separate caste, they were in a hurry to assemble. After the assembly, I examined the furniture, everything was more or less normal, although everything could have been done better, the furniture was all in dust and sawdust after transportation and unpacking. I signed the documents to the collectors that everything was fine and they left. After wiping the furniture from dust and dirt, I found chips on the furniture panels. I informed the store managers, getting through to them is a separate story, for a week they exaggerated this issue on chips, eventually they decided that they say you all signed, we don't know anything, this is now your problem, you are to blame and refused to solve the issue. The impression about this company is very negative.
I've reviewed a bunch of websites, online magazines and Instagram pages with furniture. And in the end, I ordered a bed from them. I look forward to. I liked the service very much, the consultants at the Armada department are pleasant, especially Anna. I made a 3d bedroom project and arranged the furniture. It's very cool and pleasant, the service is free. Opkrator Nicole is also smart, polite, told everything, not intrusive. In general, I recommend it.
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Мышикенка
Level 9 Local Expert
August 30, 2024
Nice furniture, with crazy admins and accountants.
Managers who do not know their product, the site that was hanging and could not show which furniture models are still there. And terribly inconvenient delivery and assembly. They break all their promises on the assembly time, do not call earlier when they arrive to assemble, although they promise, as a result, you wait for the assembly all day, then the assembler calls and tries to reschedule the assembly for another day.
Disgusting service, disgusting company. Not only do they say at first that the delivery is free, but the next day they demand money for delivery. On the same day when they brought the furniture, they do not collect it, but will have to wait for their "majesty" to deign to come and collect it. They have to take the whole day off and wait for them, they don't think that people are working and they can't ask for their promises every day. It's just A LIE, BUT!!!
I order more than once, I furnished a three-room apartment, delivery on time, assembly the next day on time. Everything is packed, assembled, free shipping, just super👍
I bought a wall in the city of Pavlodar)
01.09.21 delivery was just on 21.09.21
When climbing to the floor, the movers scratched the furniture.
The dispatcher of the delivery department is a rude woman who is not happy with life (God grant her kindness) the dialogue did not work out , she shouted and told them to return the furniture. Now the problem with the refund (((( only on 30.09.21 The
money will be refunded after the approved refund application within three days.
I will NEVER contact this "company" again
The store provided me with a product that helped me a lot, exactly what I wanted.I didn't even expect that there would be a sofa, which I imagined.But most of all
, I liked the organization of customer service both when making a purchase and when making a bid. Everything is clear, on time, thank you all for such work
There was no necessary furniture in the window, one consultant stank of fumes, they were delivered outside the appointed time, the collector also arrived later, collected when she was vacuuming sawdust, the vacuum cleaner almost broke down because of the nails scattered everywhere, and even threw the instructions into the trash without asking anything
I ordered it on August 2, it was delivered on August 6. OK. They promised to assemble and install it on August 7. OK, I postponed all my business. It's already August 7, 21:09 and no one has arrived. The weekend with the family is simply ruined, neither the furniture was assembled, nor we went anywhere. No apologies, no compensation for the inconvenience. Nobody order furniture from them!
I read the comments, it's interesting, the company's management is aware, at least someone was given an answer. I have such a question - why did only one collector arrive and why at an untimely time? And they are rude on the phone and do not pick up the phone for a long time. The furniture has not been assembled yet.
Everything is of very poor quality, prices are inflated two or three times, the expectation is that people will take this burden anyway in installments. I don't even know why this firm is still alive.
Prices are normal, delivery in the city seems to be free, but in the suburbs you have to pay but inexpensively and good consultants will also help you calculate and polite, competent explain everything very well, they can help you choose furniture
The quality of furniture in Euromebel salons leaves much to be desired, prices will be left as for high-quality furniture, but in fact the quality is lower than the baseboard
Recently we took a sofa. The consultant was super helpful. And here is the delivery department, a kosyachny kapets. The delivery was delayed for a day, and they did not take the tube, they waited all day for nothing. The deliverers threw the sofa when they went up to the floor. As a result, the corners are knocked down. And the return of the sofa