in the summer of 2022, she felt unwell., on the recommendation of a friend, she came to the Evrosan clinic to see endocrinologist Guzal Ismailova.
I had to wait in the corridor for 3 hours for the initial appointment, I released the patient in 50 minutes, the next one in 43 minutes.We agree that the doctor should carefully examine the patient, but the question arose that it was possible to examine the whole hour. Her working day was ending and she didn't care at all that 4 more patients were waiting in line.
At that time, two women arrived, a mother and daughter, her friends, and she silently accepted them without waiting in line, another hour passed, her working time ended, I lay down on the couch, I did not have the strength to find out, I felt very unwell, the rest of the patients also waited patiently..
It turned out that the doctor is simultaneously conducting cosmetology activities while patients are waiting for her, accepts her clients without waiting in line and conducts cosmetology procedures in the same office, these women turned out to come to her as a cosmetologist.
I passed all the tests that she prescribed, there were a lot of them, VHF is phased.
The second appointment with the test results to get a diagnosis and a doctor's appointment turned out to be even longer. Periodically, she went out, went to the reception desk, saw a long queue, but it didn't seem to bother her at all. Also, in parallel, she accepted her clients to bring them beauty. She did not react in any way to the indignation of the waiting patients. My husband couldn't stand it, because my condition scared him, he accompanied me, I was exhausted, he went to the head doctor to take some measures. As a result, the head physician called her, gave instructions to speed up the reception.
But Guzal received me with such contempt because my husband couldn't stand it and went to complain.
According to the results of the tests, I was found to have diabetes mellitus, which was a shock to me. But seeing my condition, the doctor did not consider it necessary to explain anything about this disease, quickly scheduled appointments and handed over a ready-made flyer about the diet and lifestyle for diabetes. She did not willingly answer my questions with a stony face -YES! No! At the same time, she let me into the office and put another client in for a cosmetology procedure. I hinted to her that she would quickly write to me and take care of her.
Conclusion. I realized that this doctor is more interested in working as a dermatologist, cosmetologist, than an endocrinologist, why doesn't she open cosmetology and do what she loves. According to her mood, we understood that she welcomes her clients more cordially than the sick. He treats patients with prejudice and it seemed to me with some disgust.
We have formed an opinion of her as an arrogant, arrogant person.
I do not recommend this doctor in any case.
I have been seeing a very competent doctor for two years, I know everything about my illness, I live a full life, I understand that my diagnosis is a way of life, not a verdict and not the end, as it seemed to me then.
My visit here left much to be desired. The treatment recommendations were unqualified and suspicious. The staff seemed unable to determine which tests I needed.
However, there are good specialists here, although I am not sure that they still work in this clinic.
In general, I would not recommend this clinic.