The very case when I accidentally walked into a car dealership and became the owner of an amazing Lixiang.
The main thing that pleased me was the efficiency and patience of manager Maxim Khomich.
In general, I just wanted to take a closer look and check the price. Maxim immediately invited me for a test drive. The car was immediately impressed with the exterior, interior, massage chairs, controls, equipment and panoramic roof.
There was very little time, the children wanted to have lunch, and visiting the car dealership was not part of the plan to walk along the Embankment of Minsk. I asked Maxim to find me the right model in black with an orange interior and send the information to whatsapp.
By the way, there was another car dealership on the other side of the building, to compare the offers, I asked them to send a price offer there.
What was my surprise that Maxim contacted me within an hour with the words: "The car is at the factory in China, you can order it." The price suited me, we agreed that I would come tomorrow to sign the contract and make an advance payment.
By the evening, like a true girl, I decided that the color needed to be changed, and informed Maxim about it (hardly, having pleased him for the night), confirming my intention to make an advance payment tomorrow if they find the right color.
Here, Maxim showed customer orientation and efficiency for the second time, picking up a second car by lunch next day.
That's it, less than a day has passed from idea to implementation!
Then, albeit not without adventures, I paid for my car in several stages (it took the patience of both Maxim and the head of IVI-Panda LLC Sergey Vladimirovich), but now we all know exactly how to pay from abroad)). It is important that everyone looked for ways out together and showed mastery of endurance)).
Maxim reported on the logistics of the car from China to Belarus (that's great, there's no worry about where and how ...) and the month flew by unnoticed.
They sent me a video and after passing through customs and receiving the EPTS, they invited me to issue it.
I wouldn't be me if I took the car right away. I was able to arrive two weeks later, and what was my surprise that the car was sent for a second car wash.
Then an interesting story begins – they hand me the keys to the car, having previously decorated it with a large red bow (thanks for your attention, I mentioned that I dream of getting a car, as in the movies, at the first meeting). Maxim gave instructions and taught how to interact with a new car for more than three hours. At some point, the amount of information went through the roof, it had to be processed and worked out in action. I informed him that I would come again if something was unclear.
I was given some very cool souvenirs and gifts (thank you!!! the child is also happy)) and I drove away driving my own Li6. It was, of course, scary and the first remote consultation was needed after an hour)) - Maxim came to the rescue again. In general, the manager was busy with me the next day, gave me good advice and comments, letting me go only when all my questions were exhausted.
It's been a month now, and I'm incredibly happy about my purchase. The car is easy to operate, sometimes you don't want to go out. I turn on the massage, start the movie and enjoy it. Everything is cool!
Thank you very much, IVY-Panda, Sergey and manager Maxim Khomich. Smoothly. Promptly. Effectively. Together)!!!
P.S. According to Chekhov: "If there is a gun hanging on the wall at the beginning of the play, then by the end of the play it should go off." The manager from the second salon contacted me only three days later, the selected car was 3% more expensive and the execution was only in black.
Wishes: coffee corner))
A class teacher, sociable, competent real BOSS. The specialists are also on top. But there is a small but, they almost tell the customers who purchase an e-car for the first time. I think we need to instruct more. Tell me about the MALANKA application, etc. There is a gap here. And since the company is normal, I recommend it for the purchase of a car.
I ordered my first electric spaceship BYD Song, I am very pleased that I found the IVY Panda company, the staff is super attentive, always in touch, openly talk about the location of the car on the way, the most favorable prices (compared with four companies). Thank you for your work! And they also invited us to Chinese events for children as a bonus - they were completely delighted with the service! There are few such companies in Minsk!
Today we visited the Ivy Panda salon...Just a full charge of positive emotions...Managers just have a huge Respect for professionalism in their business....Everything was thoroughly shown, enraged, and good advice was given...We tried a couple of cars right on the spot...Full Drive...The only choice remains for us...When we decide, we will definitely return to this salon...
I bought a car from this company. I really liked everything. The best prices in Belarus. Good and intelligent managers, friendly environment. It was delivered very quickly, and the master account was transferred. Always in touch. I recommend this company to everyone who wants to buy an electric car
I recently purchased the L7 LIXIANG model from this company and was delighted with the level of customer service.
The team made an exceptionally positive impression on me — professionals in their field, attentive and friendly. I would especially like to mention the attractive prices that the company offers.
I was also pleasantly surprised by the invitation to the Chinese Matinee — it was an unforgettable experience. Their approach to work and customer care is something that is rarely seen, and it is really valuable.
I recommend it to anyone who is looking for high-quality service and products!!!
We bought Zeekr 007 in Ivy Panda.We are very happy with the purchase.Cool founder and sales manager Sergey.Everything is clear and with detailed information.We recommend it 100%. I bought it for my wife as a gift for the birth of a child.They made a cool birthday present.The service is 100% complete.Thanks for the work!!!
I bought a Weltmeister W6 car in the Pro configuration. All employees of the company are well-mannered and decent people, they were always in touch and solved all issues clearly and intelligently. I would like to mention Hao and Victor separately. Great guys and great managers!
As in any difficult case, the car delivery process was not without nuances, but all difficulties were solved clearly and promptly. As a result, exactly two months have passed from the moment I paid for the car to the moment I received it, which is certainly quite fast.
In addition, the guys made several significant and pleasant gifts, which also can not please.
I definitely recommend this company, since the human factor in the work is the most important thing. And the people in this company undoubtedly work well!
If the first electric car takes root in our family, then the next car is ONLY in IVY PANDA!
We bought our first Zeekr X electric car in IVY PANDA. The wonderful team left extremely positive impressions. The guys have complete information about the cars being sold, give answers to all questions that arise, and advise throughout the journey. It is very pleasant and comfortable to cooperate with open, friendly, professional people.
Faced with the choice of an electric car. I looked into the Ivy Panda car dealership. good, polite managers. Everything was told and shown. I'm still thinking. I will definitely come back as soon as I choose. Thanks!
I was looking for a car for my wife. Sergey spoke about the procedure for purchasing a car and the conditions. The price was attractive. We signed a contract and exactly two months later my wife became the happy owner of the Volkswagen ID4. All documents are issued on time, it is a pleasure to work with the staff, consultations on all issues that arise. My wife is very pleased with the purchase. I recommend this salon.
It feels like the reviews have been bought.
The seller does not know how to handle at all. "Pokes" at a stranger. Rude, does not answer questions, blocks in the chat. It's a horror, not a sale.
I bought a Zicker X in the maximum configuration. I am very pleased, the car is a cannon. The main thing is that the salon has already issued a warranty. Thanks to Yaroslav and Alexey!
Good company.
A clear job.
They all speak frankly and honestly.
Good prices.
Interested in the client (this is now a rarity).
Communication does not end with the purchase of a car - it was a great and pleasant surprise.
We purchased a Welmeister w6 car from this company. And you know what I'll tell you. The guys strive for high service. Everything was done correctly and we were satisfied. A nice bonus was a whole package of gifts)! The next car is only yours!
Panda is a good, kind animal. She won't cheat!!)
I do not recommend it! Managers are not able to say hello in a rudimentary way!!
They discount the bare price and there are no comments.
I am reimbursed by the primary service, I will order a car somewhere else!!!
Great guys. We bought cars from them. Polite, tactful, everything is on time. I recommend.
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Дмитрий С
Level 3 Local Expert
February 6, 2024
Very competent guys, good prices, you can always negotiate... I brought 2 cars through them and was satisfied both times, but believe me, I have something to compare it with.
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V
Victoria_Zh
Level 3 Local Expert
February 8, 2024
Excellent car dealership, good prices and high level of service at all stages👍🏽