The non-functional organization of self-service ticket offices.
Before the reorganization, self-service cash desks were fenced off along the perimeter and there was one queue. It was perfect. Fast, convenient. It's chaos right now. And not because people do not want to go to self-service cash desks, but because the cash desks are not functionally placed, There is no single common queue and as a result it is not clear where to go, where it is faster. From a favorite convenient store, due to the ill-considered placement of self-service cash desks, it turned into a store with chaos and queues.
It may be worth organizing the placement of cash registers around the perimeter of the building, as it was before. And now you have to go to another store so as not to hang in line for half an hour. But it was so convenient .
Good location of the store. There are not enough parking spaces for cars. We switched to self-service cash desks and removed the cashiers. Sometimes you have to wait quite a long time for the administrator at these ticket offices!
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Level 4 Local Expert
December 22
Cashier Anastasia is the most polite and good-natured person I have ever met, serves with a smile and even complimented my outfit, carefully put all the products in a bag and said goodbye to me sweetly. I think I will only come when Anastasia is working, because when I come and she is not there, I go into depression other employees are not as courteous as cashier Anastasia. I think she needs to be given a bonus and sent on vacation. Because spending so much time with people can drive you crazy!!