Hello.
Yesterday, 05.01.2025, I ordered groceries via Yandex delivery.
Everything is fine, the courier delivered it quickly, at 17:55.
But today, on January 6th, I discovered that the Kurabye cookies turned out to be overdue.
The packing time is not specified.
Date of manufacture 05.09.2024.
Shelf life is 120 days.
This means that the product is expired.
The invoice does not contain the seller's signature.
The attitude towards the buyer is irresponsible.
What to do?
(I'm attaching a photo)
A pretty good online store with a sufficient assortment at reasonable prices. Maybe Minsk residents have a slightly different view on this issue, but I, a Muscovite, was also captivated by this store with an assortment of dairy, fermented milk, products, cheeses and an assortment of meat products. There are both the usual cash desks and self-service cash desks. Clear. The staff is quite customer-oriented.
The staff is not friendly in the hall, they answer questions with such a sour expression on their faces that they want to leave right away. Pay special attention to the cashier with black hair in a ponytail (aged), very careless, inattentive and rude about her work. Then the product will break through incorrectly (I return later with a check), then it communicates quite unpleasantly, I try to avoid it, of course, but sometimes there is no choice