Until recently, everything was fine, but a couple of months ago the store changed for the worse. Yes, they added new bonsticks coins, but what's next? There are constantly no sellers at the checkout, if there are any, then it's lucky. I go out, I see the sellers have climbed onto the playground and are playing and climbing the turnstiles. I would like to see them at the checkout more often. And this is normal.
The worst Euroopt in Grodno is because of the rude staff, I have never seen such rudeness anywhere! Especially the seller of the meat department, Maria Cheslavovna! She refused to sell a 500g piece of meat, and began to drive away, saying "Don't hold up the queue." I've suffered a rough attitude many times, but this is the last straw!!!
All departments are well represented, there are a lot of goods. One huge disadvantage is the meat department: the choice of sausages is small and they are all coveted and not surprising, since there is a feeling that there is no permanent seller in the department.
They cheated on 10 rubles.The check was not given.They drove me away when I came to ask for the correct change, then I counted it myself.
Bottom line: I was deceived for 10 rubles, the money is not mine, but my mother's, they cheated on me and lied profoundly, I quote, what kind of bill do you want to use?
A 20-ruble bill
You couldn't pay with a 20-ruble bill.I have 1 such bill and I had it before you" - part of our conversation.
Please find out, it happened in the Parus shopping center, Grodno, 03/29/2024, Euroopt store
Kasir:Irina Evgenyevna Rorik (I didn't remember the last name exactly)
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Level 5 Local Expert
June 17, 2024
Today at 16:50-17:20 (my stay in the store), not a single cashier worked, only self-service cash desks worked, the waiting time in the queue is long, what does a person without experience break through, and what with experience. There are only 3 cash desks, if you want only self-service cash desks to work, then make them bigger and put a person there, as well as improve your cash desks, since people punch buns, they write "not the right weight", there is no person nearby, you need to wait until they come ... (it's not fast)
The impression is terrible, the waiting time is long. While we were standing in line, I really wanted to write a complaint, but there was no time for it, so we leave it here!
Improve, don't leave people nervous. You definitely need to leave one person at the checkout and add self-service cash desks.
A good choice, always fresh products,regular discounts, courteous and fast service.And also, you can always contact the seller for the necessary advice or information about the selected product.👍
A good store, everything you need, the staff is friendly. The large selection of tea is especially pleasing. Self-service cash desks save a lot of time. Convenient parking next to the store
According to the interior and the arrangement of departments, one of the best in the city. Among the disadvantages - the range of milk is limited, bread would like to find the products of the Berestey baker, I do not see beef, fresh tongue, turkey. Do not be afraid to add more expensive products, your store will only benefit from this.
I don't have enough assortment in all euroopts. There's a lot of choice there. But it is my grocery basket (what I love and my family). This is not enough.
The store is not bad. But please read the instructions at the self-service checkout, people are afraid of it, they run like from fire. And when you see what kind of person a consultant comes up with at your request to help you figure it out, it doesn't matter.