We were here today!This is a nightmare!05/12.24 check 16:50!in the meat department, the seller is busy chatting with a relative, seeing that we are standing and waiting with a dissatisfied look, she served, and even the chicken is rotten, they found it at home!we were not taken back from fatigue, next time I will write where I should, this is not the first time we have encountered a rotten man in this store!dear management, please explain what kind of tray in the sausage department is on the refrigerator at a markdown?Do you know about the rules for storing sausages?The organization will explain to you next time in the form of sanctions!at the same time, the cashier Lobacheva T.S. is a pleasant employee, thanks at least for this!
A good selection of goods, courteous staff. There are many regular cash desks and several self-service cash desks. The queues are small. Convenient location.
The store is large, there is almost everything, but there are problems with the expiration dates of some products, there are not enough people to serve. Not a very wide range of products
With such a director as now (today), there will be nothing in the store, I am a frequent customer in the store, I come to it repeatedly, and I notice that the director does not cope with his duties, exceeds his official powers by a couple, for example: he yells at his staff, also publicly pisses himself off people like some kind of girl who came to finish their work not on their working day. With such an attitude, no one will work there for a penny, also, I pay attention that the director exceeds his official powers, in that he removes nothing from his people for anything, removes because the light is not extinguished in the corridors, although it is prohibited for safety reasons. Withdraws money for an overdue item that was on the counter? - and who is to blame for this ? - Yes, the person who works there alone in the department will be made guilty, although there should be at least two people, and what is it worth to withdraw this money from him? I also notice that the girls working in the store take out heavy goods with boxes - is this really the way it should be? - Where is the loader who should be doing this ??? So if there are not enough people in the store, and a person works for two, three - is it worth raising wages, giving out bonuses? Or add some percentage to the salary... From my point of view, the working staff has no motivation, maybe it's worth thinking about? - Or is it just easier for you to find the culprit and withdraw money from him ? The store is full of chaos, everything is happening because of the director. I used to go to the store when there was still a man, and other directors... quietly, calmly, friendly staff, they will help you find some kind of assortment of goods, now you are afraid to approach an employee, then they cry, then they are on some nerves, then the director herself stands next to them and takes out their head. Dear administration, the supreme administration of the company EUROOPT, it seems to me it is necessary to change the director in this store, due to abuse of official authority. The mini-complaint is still being left on this site, then it will be in another place. And finally, you don't have any people anyway, and you finish off the last ones... Thank you for your understanding, dear EUROOPT company !
At the checkout, a girl of oriental appearance, Azal al-hakim (or something like that, the name is exactly right), just specially treat customers this way...as it is not known to whom.
My girlfriend and I are standing at the checkout, the products have been laid out, there are no people behind, to which the cashier says: she is standing, the second goes out of the checkout!
What is this all about? We are not schoolgirls, so that we would stand in the way of something, etc.
Triple the case, we stand with my mother at the checkout, buy groceries and, at my request, a low-alcohol drink Garage, we stand, communicate, to which the "dear" cashier says:- who are you buying this for? Yourself? Or her?
Is everything all right with her?
This is the most unsuccessful store as far as I know from this chain.Sellers began to make unreasonable claims, almost making you a thief-always take the checks with you.Just in case.Specifically concerns the self-service checkout, today.
There are constant queues at the cash desks, there are no complaints about cashiers, there are few open cash desks for this store format. They are not allowed with a small dog, which is in the owner's arms. We will not be able to go to this network anymore. Because the administrator followed us and demanded to leave the store. Your network has lost a client. When people come to your store in alcoholic apathy and unsightly appearance, everything suits you.
A good low-price store. With its own joint venture. Excellent pastries. A huge selection of products. The store pleases with a variety of products and courteous staff.
It's a terrible store. There is no warranty. Fresh meat -there is no choice (take what is called) baby food there is no choice. Vegetables are terrible. By tea -there is no choice. It's easier to say that there is.Plus, it's only about employees. The girls are all friendly and not rude. But I don't recommend the store.
Polite sellers!)) The product is standard for Euroopt. Pharmacy, ATM. There is a transport stop nearby. There are two parking lots nearby. In the vicinity of Tayamnitsa, BelarusBank, key making, shoe repair.
Horror. The food is not fresh, after work it is convenient to come in from the bus stop before going home. But I'm sorry, the quality of your assortment wants to leave the best.
It's dirty. At the entrance , and in the Store itself.
The place is just disgusting, the food is not fresh, there is no choice. They don't know the laws of the country they live in. The guards don't know how to behave, they just picked up trash. They were not allowed to enter the store with a small dog in their arms, referring to the law. I don't recommend it.
Prices are the same as everywhere else. There is a large enough parking lot at the store, next to a stall with fruits and vegetables. There is everything you need in the supermarket itself. Because I live nearby, I shop in it all the time. In three years, a low-quality product came across once. And then, I think it's not the fault of the store, but of the carrier (non-compliance with temperature conditions), everything is super on time. There are self-service ticket offices, which is very important. The friendly staff is always ready to help. There is, however, a small disadvantage... In the meat department, sometimes one person can't handle everything. In general, everything is great.
The usual assortment of goods, you can also buy raw meat with chicken. There is everything you need. Good staff. The store is near my house. I can't say anything bad about him, even though I've been there a lot.
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Moonspell
Level 14 Local Expert
August 14, 2023
The store is small. The assortment is not bad. There are almost always a lot of people, the passages are narrow - there is almost always a crush. If you are not going to the self-service checkout, get ready to stand in line
This chain of stores has been with us for a long time, deserves trust and quality, they are afloat in such a difficult time! There are always promotions and discounts. Thank you for being with us, keep it up
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Валя Стальмачёнок
Level 11 Local Expert
February 20, 2024
A good assortment, everything you need is there, I go here from all the shops near the house.
Everything would be fine if it wasn't for the staff. If you can still put up with the service in the meat products department, then at the checkout I have been getting to the cashier of imported appearance for a year now and every time I regret that I came to this store. For the first time, the girl thought she hadn't mastered the language yet and all that, and then realized that oea was deliberately bullying customers. Every time you get through her cash register, it's a whole quest. Put it down, shift it, turn it over, do not touch the terminal with the card, but as soon as he reads it from afar, they poked 5 times until they spat and attached it, and so on. I have to go to this store if I don't have the strength to go to Brest at all. Think seriously about such a staff.
It used to be worse, now it's very good, considering that this is a small store. There is definitely everything you need here, now there is even a good selection of wines, which was not the case three years ago. Recently, self-service cash desks were installed, which also often speeds up the trip to this store. In short, I like the store.
Such an assessment is because he has become a little worse than he was three or four years ago. The assortment has become thinner. In general, it is possible to run in for the most necessary things. Especially for fans of beer and other strong drinks. This range is always a good choice.
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Ирина
Level 9 Local Expert
February 6, 2024
An ordinary store, like all Euroopts. I wanted the store to be cleaner.
A good store, they bake their own bread and different buns. Cooking is so-so. The range is not bad, the prices are adequate. It is convenient to be near the house.
Cashiers are BOORS!
1. One hid her badge in general, then what is she afraid of, afraid of the bonus??!! This is how you need to work and communicate with customers politely and then customers will return to your store.
2. at the self-service checkout, I asked for help, an error occurred there.. so ANOTHER said: "let them learn for themselves!" I learned that, but already in another Euroopt.
I bought baby food in this store, packed everything in free bags, the cashier started opening them, I told her that the child would eat the food and forbade them to open..She refused my offer to change the gloves with which she counts money all day, they argued for 10 minutes..She said she couldn't see the barcode on the kinder surprise...I suggested to her to take another similar tavar and introduce it, especially since these kinders are sold at the checkout, firstly, secondly, everyone knows that it is now easy to catch an infection in the form of Covid, ....I wonder if the women at the checkout when they go to lunch eat in work gloves (in those that they considered dirty money) or not? I used to have a good opinion of this store....disgusting staff
The store was not really saved without a contact cash register!!!))) Finally, the kilometer-long queues ended, and the store began to be visited not as a burden, but as a joy.
Otherwise, everything is at a standard good network level.
Self-service cash desks have appeared in the store, which is good news, but the assortment is quite different from other Euroopt stores, it is not always possible to find the necessary goods here.
Most of them are pleasant sellers, with the exception of 2 separate cashiers who are always not happy with something
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bostut
Level 3 Local Expert
January 2, 2022
It's very convenient for me because it's close to home. There are discounts every day, there are always gloves and antiseptic, necessary products and vegetables and fruits and sweets for children. The staff is very polite.
I don't like this store, the poor assortment. since I won't come any more remnants of luxury, the cashiers are rude to me, as if I owe them for generously counting on me at the checkout
There are 0 barcode scanners for the entire store, there are counters where there is no price tag. You can't find out for yourself, and you rarely see employees in the hall...
There are a lot of incompetent cashiers. Although the rest are adequate and very pleasant. The man who cleans the baskets is generally a rare boor. In general, the store seems to be new, with good repair, and the organization of the workflow was and remained at the level of a Scoop.