Excellent service. They showed everything, prompted and even helped to fill everything out
I highly recommend it
#leadingminsk #feathered presenter #leadingbelarus #golubalexey 🕊️🎤
I came to pick up the shipment, there were no visitors in the department, but two employees were in their places. We quickly delivered the parcel and wished you a good day!
Disgusting service, the cashier, instead of entering the data herself, had to enter it to me, and their site is disgusting and the Internet does not catch well, it seems that belpost will have better service
What to say: everything is clear and even. A good and convenient service indeed. It is very useful in the modern world. Benefits greatly compared to regular mail
Friday evening, a huge queue and one employee on shift!!!! This is terrible! The employee is doing well, trying as hard as she can to see! But one person is missing!!!!
When they allocated a separate room, it became decent, otherwise there was always a queue right in the aisle at Euroopt. They were infuriating. And now it's better.
At first, the item did not work, and the parcel took a long time. It was unclear why. Then the package was found, and the SMS came. I went to the point, but it was written there that it would only work from the next day, March 2. At the same time, it was written on the website that the point was reopening on March 1, when I was there. The employee could not comment on anything on the phone. I came the next day, received,. Everything is fine, but I waited a long time and no one warned me that the department was closed. But they could. Now I want to receive the parcel there, but I'm afraid that there will be the same nonsense and confusion. At least they would warn you by SMS or post a hot message on the site.
The girls are nice, pleasant, they cope quickly, they help if there are any questions. There are almost no queues. There would be more space, and it would be wonderful in general. I am always satisfied.
Disgusting attitude, an SMS came about receiving a parcel for Zhilunovich, 41 points were closed, when they open it is unknown why they did not send an SMS that the point was closed, people are wasting their time, no information!!!!
I have been using the services of this European Post office for a long time. There have never been any questions about work. The staff is polite and competent. I can recommend
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Даша
Level 4 Local Expert
April 9, 2021
I like that the pick-up point is open even on weekends until 9 pm, it is convenient to come at any time for your parcel. The free storage period is seven days, it is convenient, but if you do not want to go yourself, you can always order delivery to the door. Even parcels of 10 kilograms are delivered without problems, strong guys work on delivery. I've been using it since last year.
I'm sending it for the third time, everything is without problems, compared to 20 and 21 years, significant improvements
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Екатерина Александровна ВЛ
Level 6 Local Expert
December 10, 2021
Disgusting!
Because of the " typo " in the surname, the bureaucracy was divorced (they cannot distinguish an incorrectly specified surname from a randomly written one!!!! the letter), as a result, spoiled nerves and a package that was not received.
Apparently, the word "customer orientation" is not known to this office.