Evropochta
Address
Business hours
Closed until 9:00 AM
Directions
Kamiennaja Gorka
600 m
Zachad-3
59 m
Information verified by owner
33 reviews
May 22
The service itself is generally fine, but keep in mind that if you need to pick up a cash on delivery, it will be better to have a little change with you, you also need to take into account that certain things will need a box, for example crumbly things (such as lego) or a glass bottle, so I recommend that you do not have any questions, and once again do not pay at the post office and do not create a queue, pack your parcel in a box
See original · Русский
1
September 28
Staff often changes, and in this regard, there are often hitches due to the lack of experience of administrators in their work, which sometimes collects queues.
In general, everything works, it is sent and picked up, I go here as the nearest point.
See original · Русский
December 20, 2023
This is .... in one word! BUT, I'll paint the big picture, maybe it will reach the management:
-the first thing I want to highlight is that the whole problem is NOT in one employee, but in the company's system, that is, recruitment, payment to employees (no one wants to work for these pennies, one employee per department works and at the same time the flow of people is constant!)
- your business exists only because you don't have much competition.
So here's the situation:
I've been coming to send a parcel for 3 days and I can't do it all 3 three times!
The first day - the computer freezes and the employee does not understand what to do with it at all. There are 10 people in front of me who wait 20-30 minutes for the system to hang down. I stood for another 10 minutes - the situation did not change and in the end I just did not wait and left.
The second day - again some problems with the system (rather than problems in the PC, the problem is in the competence of the employee, who knows nothing but how to start the computer). Here the question arises: how is the recruitment of personnel in the company?
Finally, the third day - there are 7 people in the queue, and, at the same time, the queue is not serviced, and an employee puts some boxes on the shelves. There is zero reaction to customers, and to the polite question "is it possible to immediately issue our applications, and then finish working with the boxes?", they heard indignation that the employee has no time and she needs to disassemble the boxes immediately, and not finish working with clients. Here again, the question to the company is: why does only one employee work at such a busy point?!
Okay, we wait until the employee lays out the boxes (we stand for 20 minutes) There are already 13-15 people gathered in the queue. After a long time of waiting, the employee finally starts working with clients and immediately realizes that he forgot the keys to the cash register at home! How is this possible? Even comments are unnecessary here because of the absurdity of the whole situation.
And then bingo! The employee asks all visitors to leave so that the employee can go pick up the keys! WELL, IT'S A CIRCUS!
Bottom line: I've been walking for three days to stand in line there for 30-40 minutes! I should be paid money for such a "service" so that I can use your "service"! I emphasize once again - the problem is not in one employee, but in the absence of a normal company system!
See original · Русский
8