I was incredibly glad when I found out that we had a European Post office in our area. The staff is friendly, they work promptly. But there is a HUGE disadvantage – this is the work schedule. Sun-Mon weekend. And on other days: until 19:00. On some days they reduce the schedule altogether to 14-15 o'clock in the afternoon. This is very inconvenient! You constantly have to change your plans, adjusting to this "wonderful" schedule. I hope in the near future it will work in the usual mode for Euromail: until 21:00 and seven days a week. If this does not change, it will be easier to go to other departments that work normally, without such "surprises". It is for this that I essentially remove the stars.
I didn't like the specialist's service. I came to arrange a parcel for the first time and have no idea how and what works. At first, the specialist did not try to explain how and what works, I began to figure it out myself and how, for a person who sends a parcel for the first time, I naturally made mistakes and wrote incorrectly (I am not a robot, I do not have a program in my head and naturally I make mistakes). Then the specialist saw that I was "puffing", "groveling", trying to sort things out somehow, then he already asked what was wrong. They didn't help me at the post office the way they need to help the client, I had to do everything myself and with mistakes. I give 2 stars for the fact that employees do not take the initiative to help and try to explain, and not only on this post, but also on Kuleshov, too, non-initiative workers.
Imagine if a pensioner has to send a parcel, but they won't help him like me, so the poor pensioners there will break their heads what and how to fill it out🤯
Normal mail. Good employees . In its place. I just didn't find it right away. The post office is in the courtyard of the house. And there is no signboard or identification mark from the outside
The service is disgusting. I came at the end of working hours, the employee (a young man) said that he would not serve. He rudely refused my polite requests to issue a parcel already filled out on the website and literally kicked me out. I agree with previous reviews that the schedule is really inconvenient. It is impossible to plan the shipment of parcels, because employees periodically reduce their working hours.
It's generally fine. But it is better to come at least 15 minutes before closing time. Once I came 7 minutes before closing time and was already given out. They said they had closed the cash register.
As usual, the operating mode is not observed. 18.33, and we are already closed. Let the department already work 3 hours a day or 3 days a week, BUT let it work.
Good European post, they will always help with the delivery of the parcel, the money comes quickly, well, it's very good that they opened another European post office, I advise
It is very convenient that a pick-up point has appeared in our area, minus 2 stars for the fact that it is very upsetting not to have a convenient work schedule, Sunday and Monday often come to contact other offices to send parcels. I would like the work schedule to be like other departments until 21.00 and seven days a week.
Хороший, просторный пункт выдачи, приветливый персонал, единственный на наш огромный район. Первый раз было сложно найти, т.к. находится со стороны двора.
A very unfriendly employee. There is no level of service. There is no desire to use the services again. Although the location is convenient for me, it is better to go to another place.