The employee refused to give out the goods, because it was 15 minutes before closing time. There was a weekend ahead, as a result, I had to ask my friends to pick up the goods and lost several days waiting for the goods to be picked up..
There are no names for the mail itself. A woman of 45-50 years old working there, at first she had enough rights to receive the parcel, then she needed my passport and when I brought the passport she needed a marriage certificate, really it was impossible to tell right away what documents she needed. I had to drive back and forth several times. Which was like bullying.
The quality of services is disgusting. The product was purchased in advance for 100 rubles. A notification has been hanging for 3 days that he is on his way to the pick-up point. And in fact, no one hears him, no one is interested in anything. The woman who works for us just shrugs her shoulders and does not give consultations, but the online service said that they would consider the appeal within 15 days. This is just a terrible quality of our services.