Unfortunately, the service at the post office left an unpleasant impression. The girl showed a disrespectful attitude: she spoke coldly, did not try to help me figure out the issue, and created the feeling that my request irritated her. I would like the staff to show more courtesy and professionalism, because the post office is the place where we turn for help and services. I hope that the quality of service will improve in the future.
There was no pupyrka package, we went to another department there and said that they always keep an eye on it! So smart workers are not like these just to serve time!!!!
It turned out to be closed during business hours, without any indication of how long and for how long
Although it was still two hours before lunch, I had to look for another branch nearby.
I often come to send and receive parcels. There have never been any conflict situations. Lunch is usually from two to three, and the department's work schedule sometimes changes. You can track the working hours of the branches on the official website.
20.11.23 a very responsive and positive girl worked in this department, who helped and was positively disposed not only to us, but also to other visitors. Thank you, it was very nice.
At the time of the visit, I was a single mail visitor. Everything worked, the staff was friendly and helpful.
One of the advantages is a grocery store next door, you can immediately buy food in one place.
On the downside, there is a store next door with rotten vegetables and fruits, I don't even want to look.
There is very little queue space in the aisle of the store. The staff are polite and try their best. There is no other European post nearby. If there was more space and there was an alternative nearby, then there would be 5.
It's very cramped! If there is a queue, then you have to stand at the entrance to the store. The entrance to the store and the room itself and the corridor are always dirty. Unpleasant. I use it when absolutely necessary.
To send a parcel, you need to register via the website. The site freezes all the time. A simple procedure takes half an hour. Today it was not possible to pick up the superimposed one, because the site is hanging again, come tomorrow and no one cares that I'm leaving tomorrow. A separate question for employees who need to be sent to diction courses, because they mumble something under their breath and have to ask the same thing 10 times. Parcels are delivered on time, but nerves are more expensive.
Not a bad department. In principle, everything is fine. Parcels are accepted quickly, there are sometimes queues, but not often. If something is not clear, then everything will be correctly explained and prompted.
The department is good. It's just a pity that there is a Penny in the store..because it's a very cramped room. A couple of people are inside, and if there's a queue, then you stand outside and interfere with those entering the store.
I sent a parcel by European Post for the first time. The first unpleasant moment, it turned out that it was necessary to register the parcel on the website in advance to send it!? I think it doesn't matter, 5-10 minutes and I'll register on the spot from my smartphone. 5 minutes pass, I'm halfway to completing the registration, as the girl tells me, "Are you coming soon? I already have LUNCH!? Of course, I was very surprised (2021 in no way) and asked the girl for a couple of minutes. But the girl apparently really wanted to eat and every minute she began to indirectly ask me to leave with the words, "it's lunch time, I don't get money for processing, my lunch is not paid, I'm very hungry... The girl's appetite won out, I left. Another company will receive the money for the shipment. Judging by the fact that a new employee was interning at the department, and a month ago when I received the parcel they were also interning, there is a turnover in the campaign with all the conclusions accordingly. I do not recommend Euromail!
The employees are louts... then the printer does not print, then the computer does not work, fortunately I live two steps away. And so, when she came to pick up the parcel, the girl sent me back two times..
Once there was a period of working with lunch - it was very inconvenient. Now the lunch time has been cleaned - everything is great! There are no queues as in large branches.
The third time I come, and the third time the computer is broken, the printer has stopped working, and without that you can't pick up the parcel.
It's terrible! I strongly advise against this department!