Euromail moved to the 2nd floor, it is inconvenient if a huge parcel is lowered, the last time they did not find the order, they had to go the next day, and with discontent they helped to lower it from the 2nd floor, they were indignant
On March 8, 2022, from 20.00 to 20.30, we stood on the street at 13 Blokhina Street, Novopolotsk. The door was closed and the light was on. Terrible pick-up point
Awful. There is something to compare it with. In Bobruisk, there is a civil service, a responsive girl, everything is polite and light. I came to the Vitebsk European Post yesterday - zero service, they took 50 kopecks for a piece of Scotch tape to pack a bag, boorish behavior of the staff. There are two girls working, there was no queue. But the feeling is that someone came to their house and they were forced to do all this. I'm disappointed, I'm worried about the package now.
As soon as you come to the department (builders), it starts, then we will not take the box (the dimensions correspond), then they are poorly packed, then there is no change. Very rude staff, always a negative impression of the visit. They also lose parcels. The case when it is better to overpay for belpost an extra 2 rubles.
Recently, the work of Europost has deteriorated, and prices have increased. The delivery time does not match the quality either. Europost has become terrible!!!
a negative experience. I sell goods on kufara, a person asked to send the goods through your mountain mail. I agreed. I looked at your website and found the address of the shipping acceptance point in Vitebsk. arriving at two-thirty, it turned out that lunch was from 2 to 3, although the site does not have the operating mode of your points. I went for a walk, coming back at 14.55 I found a huge queue of 15 people, which still goes across the entrance to the euroopt, people are pushing with carts. I got into it and as I approached the roller shutter I saw an announcement that I had to register on the site and register the parcel on the site!!!)) they say that there are no queues. I did not find any such messages on the site that everything needs to be registered. and the person who asked to send your grief by mail did not know such rules either. as a result, I spent 3 hours of my time and 2 rubles on a minibus. I sent a parcel by normal mail without waiting in line. This is not a job, guys, not a service. everything should be clear and precise.
The service at the post office is terrible. You can call the call center for hours. But most importantly, the parcel was apparently lost. It has been missing for 11 days, with a delivery time of 2 days. Euromail will refund only 0.1% of the BV and the delivery amount. That's business. Send them, they lose and will return the pennies. I have already regretted 1000 times that I contacted this stupid office. Belpost works better
Euromail is in a pyramid , it sucks completely , it turns out my packaging is necessary, the attitude is that I owe them like. The antiservice is complete. Not the European post, but the lame post, I would say. Ugh.
I used it three or four times, basically everything is fine, fast registration of the parcel and receipt, and compared to belplechta it is at least two times cheaper, and the delivery time is shorter.
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Павел Анищенко
Level 9 Local Expert
December 11, 2022
Convenient, fast, polite! But it also happens sooo long.
1 branch is on the cards, in fact it is not there, they moved somewhere, came here, there is no mail reception on the same day, registration is needed and only the next day. Not the post office, but the circus.
Today I went to pick up a parcel at 130 Moskovsky Street. The service is disgusting. Not only did she have a gloomy, dissatisfied face, but she was also rude! A more responsive specialist is needed here. There is no desire to come here again.
Disgusting. It's a very long delivery, the workers don't know anything and don't do anything. The service is terrible, no one is responsible for anything. Parcels are constantly being crushed and torn, they can give away a parcel from which something will fall out or fall out. They kick parcels. These are unscrupulous people!
Terrible delivery service.Day 5 the parcel is in the central warehouse.When asked to redirect to another pick-up point, everything is unsuccessful.And the package was needed yesterday.
A small patch is allocated for European Mail. Nearby there are storage rooms and the Euroopt information center. Noisily. It's uncomfortable. The counter separating the client from the employee rolls on the floor only if you touch it, not to mention leaning on it. Let's see what happens in Moscow.
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INtrovertkA
Level 7 Local Expert
January 23, 2021
The service itself is poor-parcel delivery instead of 2 days, turned into 10!!!! I send parcels to customers by European post only because it comes out cheaper than Belpostage and customers want to save on shipping.