Positive
Comfortable location, pleasant office. The desire to solve and solve the client's problems.
Minuses
No
The problem and its further solution.
I signed up for TO-0 and previously clarified whether there are original fabric carpets in the salon. The manager confirmed by phone, said yes, there is, we will reserve, and when you do THAT, you will pick it up. All this was accompanied by calls and clarifications on availability. Well, they assured me, OK.
Arrived on the appointed day, did THAT. And just asked for an invoice to pay for the mats, it turned out that there were no mats, they magically ran out of reserve, and they were sold.
And attention, I quote the manager: "Let's go with you to the zap department. parts, you and the manager will order new ones there." I don't want to offend anyone, but this is not a service, and certainly not a premium one. These unfortunate carpets cost the most TO-0 in total. Someone will say that you are attached to these carpets, buy them somewhere else, maybe even cheaper. I will say no, I want a normal service from and to.
A few days later, as far as I understood, the client manager called me back, we settled the problem with her, the carpets were available and even surprised with a pleasant discount. I will definitely continue to be serviced at this tech center.
I was in the salon on Sunday, there were few visitors, but also managers, so I had to wait, but there is where to spend time: a children's corner, coffee / tea machines to inspect. The manager who worked with me is called Mikhail, thank you unequivocally, very responsive and tactful, kind, told me everything/he showed me the answers to all the questions without guile and cunning, unlike, for example, the jili center on Mayakovsky (where the guys work exactly on the principle of business "in Belarusian" - you already owe me for talking to you). As for the cars, cherry with the best finish, you need to go to both centers and compare, all cars, like all Chinese, are candy in a beautiful wrapper, but what's inside under the wrapper is an open question. If the price is dropped by 15%, then it will be top